Budge It Drains

Katherine C.

We called another company for our clogged kitchen sink and when they showed up, they quoted us $1,300 to run a snake. Absolutely floored, we said no, and found Budge It Drains through a neighborhood website. Not only did they responded immediately, we were scheduled for the next morning and the two technicians arrived on time, were incredibly knowledgeable, kind, professional and charged us a fraction of the cost from the first quote. We appreciate their honesty and expertise and couldn't recommend them more highly.

Pat G.

We called at 8:00 to see if we could get someone to look at a clogged drain(air freshener fell in toilet)
They told us between 12-2.
Got a phone call asking if they could come early.
Had the problem solve in 10 minutes!
Techs were friendly and great.
Left the bathroom clean.
Not a bad price either.
I will definitely use them if I need to again.

Dan A.

Recently we found we were in need of a drain unclogging at work. When Cameron did that he also showed us how the pipes were quite corroded and he suggested a milling to prevent a future problem. Fast forward 2 weeks and we had another clog, caused by paper getting stuck on the terribly corroded pipe. Once again I called Budge It Drains and they had Cameron out with in the hour, which I was very impressed with. He and his coworker got rid of the clog, did the milling of the pipe and showed me the before and after videos of their work. I was very impressed with their prompt customer service and Cameron was just such a nice tech while here. I highly recommend Budge It Drains.

T T.

Excellent service from Drew and Steve! Quick and fast and could not have been nicer or more helpful! They had two drains clear and up and running again in less than an hour. Highly recommend them for all your drain issues!

Tom D.

Arrived at the exact time they said they would. Cleared out my washing machine drain pipe quickly and quietly. Couldn't believe the reasonable price they charged, even accepted the $20 discount coupon that was on line. Second time I used them and satisfied both times. Unfortunately, because it was the washing machine drain pipe, it will get clogged again, (fabric lint and just plain dirty water from the laundry) just the nature of the beast........so, I will be calling them again.

Kim T.

couldn't put zero stars so that's what the one is. the owner Joe is a absolute horrible man. his guys (who were very nice ) came to unclog a drain and for whatever reason the sewer backed up and sewer and water and shit flooded everywhere. When we called the owner he came to asses the situation and immediately started backing up and saying we're out of here we're not cleaning this we're leaving - he then started filming us and telling us come closer come come on we had to call the cops. It was wild like something out of a movie. when we Said we called the cops to get off our property he left. Absolutely horrible can not believe he runs a business.

Marilou M.

I own a 3 family home and had tree roots clogging my drain pipe. All 3 apartments were negatively impacted. Joe and his team came out the same day I called and went to work. They figured out the problem quickly and professionally. I even received a videos of before and after! I am realyy pleased with the experience. I would highly recommend them if you need any work done on your home.
Marilou Martin
Quincy

El D.

Two stars is generous, but because they were nice twice and did the two jobs as they were trained, However, they took money that they shouldn't have and were then rude and condescending when THEY called ME looking to do a repeat job.

Budge It Drains has twice done a video inspection and hydro jet for the main line near the street. The employees seemed nice then.

When I had a problem a few months later, I called the city first to notify them. When they came out, they told me Budge It should have never done the main line because the main line pipes outside the house are managed by the city for free (yay, taxes) and Budge It should have told me that up front instead of charging well over a thousand dollars.

A guy from Budge It called me after my plumber gave them my number recently. The Budge It guy was rude and condescending. When I gently told him what the city said, he was abrasive, guffawed, and said ""Well, I'd like them to come to MY house then!"" and ""I guess you don't need us!"" and ended our call.

They had been notified of this experience and never so much as offered an apology for the way he spoke to me after respectfully notifying them that I was unnecessarily charged a lot of money as a repeat customer.

I used to recommend them but now I recommend friends and family to NOT support them.

Elizabeth M.

Please save yourself a lot of money and frustration and don't use this company. They came out and thought they fixed the problem. They charged us over $600 for a little bit of snaking work that was unsuccessful. I would say they were there for a little over an hour.
We found out later that day the problem was not fixed. Water all over our basement. We called the company again that evening. The owner was extremely rude and very unprofessional. They told us the service person would be back at our house the very next morning at 8 am. We waited and waited all morning. We finally called them again and they had no recollection of the conversation from the night before. They did not have anything in their notes about having to come back to our house that morning. The same guy finally came back out. Said it was a clogged septic filter. Charged us another $200 to come back out. The service person did his best for us, but the person running this company is completely scamming people.

Christopher P.

They were polite, very prompt, as in same day service, and cleaned out our bathroom and kitchen drains within less than an hour.

Definitely an excellent choice if you need your drains cleaned.