Budge It Drains

El D.

Two stars is generous, but because they were nice twice and did the two jobs as they were trained, However, they took money that they shouldn't have and were then rude and condescending when THEY called ME looking to do a repeat job.

Budge It Drains has twice done a video inspection and hydro jet for the main line near the street. The employees seemed nice then.

When I had a problem a few months later, I called the city first to notify them. When they came out, they told me Budge It should have never done the main line because the main line pipes outside the house are managed by the city for free (yay, taxes) and Budge It should have told me that up front instead of charging well over a thousand dollars.

A guy from Budge It called me after my plumber gave them my number recently. The Budge It guy was rude and condescending. When I gently told him what the city said, he was abrasive, guffawed, and said ""Well, I'd like them to come to MY house then!"" and ""I guess you don't need us!"" and ended our call.

They had been notified of this experience and never so much as offered an apology for the way he spoke to me after respectfully notifying them that I was unnecessarily charged a lot of money as a repeat customer.

I used to recommend them but now I recommend friends and family to NOT support them.

Elizabeth M.

Please save yourself a lot of money and frustration and don't use this company. They came out and thought they fixed the problem. They charged us over $600 for a little bit of snaking work that was unsuccessful. I would say they were there for a little over an hour.
We found out later that day the problem was not fixed. Water all over our basement. We called the company again that evening. The owner was extremely rude and very unprofessional. They told us the service person would be back at our house the very next morning at 8 am. We waited and waited all morning. We finally called them again and they had no recollection of the conversation from the night before. They did not have anything in their notes about having to come back to our house that morning. The same guy finally came back out. Said it was a clogged septic filter. Charged us another $200 to come back out. The service person did his best for us, but the person running this company is completely scamming people.

Christopher P.

They were polite, very prompt, as in same day service, and cleaned out our bathroom and kitchen drains within less than an hour.

Definitely an excellent choice if you need your drains cleaned.

Sara D.

How do you spell hero? ""Budge it Drains"". We came home from vacation on a Saturday to an overflowing basement toilet and water. Yes, water. From. A. Toilet. Gross. We also found water seeping out of a pipe. Called around frantic for an emergency plumber and found Budge it Drains. Within an hour Fred and Joe P showed up, promptly fixed a ""backed up main line"". Very nice, courteous and professional. Absolutely recommend.

Alexandra D.

I've used drain cleaning companies a lot over the years (mainly because I was in the housing management business, and sometimes because I needed home service).

I cannot recommend this company highly enough. They run an incredibly efficient operation, arrive when they say they will, and have a very professional staff. Their service is way way above average. It's always tough when you need to have a drain cleaning service company come to your home, but these guys are real pros!!

A. Dailey
Roslindale MA

Daniela P.

Ten minutes before leaving to the airport we found our utility sink full of brown water. A family member in the plumbing business recommended Budge It Drains. I spoke to Joe who figured it was an issue with the main drain. They came out the next day and fixed the issue for a reasonable price. My sister met them for us and said they were very personable and professional and when I spoke to them on the phone they were friendly and explained the issue in a way that was easy to understand. I would definitely recommend them.

Steve G.

We had a clogged garbage disposal drain. Joe arrived an hour after I called and fixed it in half an hour. Reasonable charge of $190.

JenniJenni82 ..

Our kitchen sink was totally clogged. Another company came out, and was unable to fix it, claiming they didn't have a snake, but would call to reschedule. Then they ghosted me. budge It Drains was highly recommended by a different company. Chris T and Alex arrived less than 2 hours after I called, and had the sink draining in less than half an hour! They were very polite and personable too. And after reading a couple of other reviews from this year, the price was way better than I expected. Thanks so much to these guys! I will absolutely recommend your services to anyone with a clogged drain.

Gina D.

Quick response to call and came right out (within 2 hours of call). Nicole and Cameron were very professional, knowledgeable and pleasant. Couldn't have asked for a better experience to an unpleasant situation!

Una D.

Very deceptive pricing.
They say they will price over the phone, $190. Ended up paying $400 just for the tech to do a video. No snake, no fixing.

Tech didn't clean up, left door open, didn't screw back drain cover

Services are overpriced and they aren't very professional.

Don't recommend and I don't plan to use them again