Buckner's Heating, Cooling, and Plumbing

Barbara S.

My review is long overdue. I just have to say that these folks are the BEST! I've been doing business with Buckner Heating and Cooling for years, and I've never been disappointed. I recently had to replace my furnace, and it surprised me that there was no hard sell from them - this isn't the case with other companies that I've dealt with. They provided me with options and left me to make the decision. They are true professionals and another thing - I've noticed that the same people come out year after year to check on my furnace and AC (maintenance agreement). The lack of turnover tells me a lot about a company. I just can't say enough good about this company, and I recommend them all the time. I know they have a good reputation because I hear the same message from others. Five stars all the way!!!!

H R.

Our ac was not cool. I contacted a large company and they said it would be about 4 weeks.

I found Buckner's which is closer to where I live, and they came the next week.

There was a crack in the exterior coil. It was leaking coolant. Tony was extremely respectful of our home and our space.

They determined the part was under a warranty but needed to be shipped, plus labor and coolant. We also needed an electrical shut off installed outside.

It took a few days but the part came in. Tony installed it. He did have some issues with the part but he worked through it and got it installed.

The house is very cool now. The help was appreciated. It took a few days and communication could have been a touch better , but it worked out well.

I would recommend their services.

Bria D.

Our furnace had been making a loud humming noise every time it started up. Gary and another gentleman came out the next day and figured out the motor was going bad. We are so grateful they came out quickly, got the job done and were very professional and friendly. Thank you! I would absolutely use them again!

Karen F.

Tony was a fantastic installer of my mother's ac unit today. Very thorough and professional. He explained everything clearly and left a very neat job behind. Thank you very much.

Chanda H.

My air conditioner stopped working overnight. I quickly turned to Yelp to find a HVAC company to come take a look at it. After reading reviews I decided to give Buckner's a call. They open at 7am, I called them at 7:10 and they had somebody at my house by 8am. Talk about quick service!! I needed a part ordered and they were back as quick as they could to get it fixed once the part came in. I believe their prices were very reasonable and very nice people to deal with. I would use them again and highly recommend!

Brad P.

Did a great job of putting zone control in my house. Very flexible in letting me pick out thermostats and when to do install. Very responsive when I had questions.

Skyler W.

We contacted Buckner's H&C to replace our A/C, and they've done some maintenance for us before. They were competitive with other quotes and were very flexible with scheduling. Day-of they were communicative of their arrival time.

The three guys on the call were very professional, knowledgeable, and worked through several unexpected challenges with the install. They stayed as late as needed to complete the job well. Buckner's is our go-to and we will certainly use them again.

Cliff M.

We have been associated with Buckner's for several years and wouldn't use anyone else. The people are courteous and professional and explain everything in simple terms. Thank you all.

Vickie G.

Very disappointed in Buckner' s Heat in & Cooling.
Purchased & installed Trane unit 2011. Only Buckner's has serviced unit.
My cooling went out 3 weeks ago (of course 94 degree weather on a weekend. Buckner's came out changed filter & replaced part. Scott was service tech. Charged $389. Worked for 3 weeks then went out again.
This time they told me to turn unit off but keep fan running 4 hrs then try again. Worked for 2 days, so I ended up calling called them again.
This time spoke with Mike & he said it would be end of week or next week because they don't service Olathe that often but he would highly recommend me calling someone else. WHAT?
I shouldn't have to pay someone else again to come fix what they were already paid to fix. I ended up calling someone else because it's 92 degrees already before noon.
Come to find out filthy filter blocking air & found Buckner's over charged unit when it was installed which could cause unit to freeze up. Will never used Buckner's again or wouldn't recommend to anyone.
Service must have gone to pot over the years

Gary H.

Was desperate to have HVAC serviced when it began making noise in early summer. And of course, it totally failed before appointment was fulfilled. However when Gary arrived he quickly diagnosed the issues, verified the parts were available locally, collected them and had the system operational by the afternoon. The only description I can offer is - WOW!
We will be purchasing and whole new system by autumn. Thank You so much.
GaryH