Buchner Heating & Air Conditioning

Marianne L.

Had another company fix our furnace and did but said next time we'll need a new one. It's 27 years old so started getting quotes on Monday and the next day it died. Company one said they could get to it in 3 days. Buchner said they'd get a guy over the next morning and temporarily fix it for free until they could schedule us for the new one the following week. Thanks Sean for making that happen and thanks Ryan E. for getting it running! Awesome customer service.

George N.

Buchner Heating will be my go-to team for HVAC! The staff/service techs were knowledgeable and well informed about what was occurring with our furnace. PLUS...they beat the competitors pricing and offered rebates that the others never mentioned. Saved me money right at the Holidays!

The install team of Mike and Jesse arrived on time, installed the furnace quickly and cleaned up the area to make it look like they were never there.

I will use them going forward! Give them a call.

Michael N.

I purchased an air conditioner, furnace, smart thermostat, and water heater from Buchner in mid-June 2018. This was my first time purchasing these types of equipment; and so I thoroughly researched brands and installation companies in my area. Some of the sites on which I researched were Consumer Reports, Yelp, Google Reviews, and Angie's List. Through this research I developed a list of questions to ask when receiving installation quotes. In total I received quotes from 4 companies. I learned a good amount from the quotes I received as well.

The top criteria I used to decide on a company were price, equipment brand, and company reputation.

Buchner installs Carrier HVAC products and this was a top rated brand from my research. The sales rep. from Buchner did not give me a hard sell, unlike 2 of the other companies. The Buchner sales style was essentially ""These are the steps to install the equipment correctly, and here's how much it will cost."" I was given a few installation options. Sean, the sales rep., was very accommodating to a couple minor nuisances I requested.

Mike and Jesse, the installers were very knowledgeable. They did a very neat job installing. There were no surprises, and that's a good thing. They finished the job early and spent some extra time showing me how to use the smart thermostat.

Overall, Buchner exceeded all of my criteria. They took care of everything from start to finish, even setting up the inspection from the City of Aurora. In addition, they have great warranties for their equipment and labor. I would use them again and recommend them to install equipment to members of my family.

Gwen L.

My sister recommended Buchners to us. We were not disappointed! Came to our home to repair an a.c. Unit n when it wasn't repairable we had one of their people out the next day for a quote. The ladies in the office were very nice pleasant to speak with as well. Both gentlemen were professional, pleasant and knew their stuff! Mind u this was when the weather was in the 90's n they were very busy...we will be using them from now on. They will be installing a new a.c. unit for us. We feel their cost was very reasonable with a 10 year warranty! Can't say enough good things about the whole staff we encountered. Thanks Buchners for a fantastic experience!!!

F. E. G.

Tim , from Buchner Heating and Air Conditioning arrived on time, and delivered outstanding professional service!

We had two toilets installed (taking out the old ones), re-installing
one to replace a defective toilet, and installing the internal ""guts""
from the other old toilet in yet another toilet.

Tim, worked hard and fast. He completed all the above in a very
reasonable time. (We were surprised at how fast the work was completed).The cost of all this work was reflected in our cost.

Tim cleaned up everything, (i.e. the old toilets were taken away, the shipping boxes were taken away, the toilet ""sites' were vacuumed and
it was as if nothing had ever happened, etc. etc.). We could not be more pleased!

Buchner has been dependable and fair to us over the years. They have
replaced garbage disposal(s), cleaned and replaced old furnaces and
air conditioner systems.

Buchner Heating & AC is worth a look. You will be pleased and satisfied, based upon our long-term experience.

Dyame M.

Just recently had Jesse and Mike out to install a brand new HVAC system for our house. Furnace, AC, Humidifier, zoning system, and ion air cleaner/purifier. They were very professional, arrived right on time, and finished the job 2 1/2 hours early! We worked with Sean initially to get an estimate and arrange for the work to be done and he was terrific as well, didn't try and ""sell"" us on anything simply provided our options, answered our questions, and responded back incredibly quickly.

Great team, great company. We are very glad we chose Buchner Heating & Air for our equipment and install.

Susan G.

Great service! I had my dryer vent and pipe cleaned and since it's on the 2nd floor it's tricky. But they were extremely knowledgeable about how to do this. They showed me pictures so I know the job was completed correctly. Unfortunately it required two technicians so was more expensive, but it was worth it.

Lois F.

I have my furnace cleaned annually. Shortly after the fall 2017 cleaning, the furnace would turn on, run for a few minutes, turn off, and then turn on to run another heat cycle. I called another company to problem solve and a new thermostat was installed. That still resolve the issue.

Today I had an appointment to have the unit inspected and it was cancelled. So I researched local companies that had good ratings and found Buchner. I called at noon and spoke to Michelle, who was so very nice. She was able to reach a technician and modify his schedule so he was able to come to the house. Within an hour Ryan was there. He spent quite a bit of time looking at the unit. He also looked at the new thermostat which was a ""lazy"" job by the previous company. He got the furnace running and I picked a new thermostat that would suit our needs. The furnace seems to be heating very well so I hope the third company was the charm. While I feel a bit taken by the other two service companies, I am happy to have the issue resolved.

I recommend this company to customers who need quick, efficient and friendly service.

Joe M.

My furnace would not work properly. The blower would turn on but no heat. Called Buchner, They showed up when they said they would.10:00 am. Tech said I needed a new igniter. They charged me over $300 for it. My house was down to 45 degrees. I know it was all my choice to have it done. i understand the $150 service charge because it was a Sunday morning. But really online they sell the igniters for under $50. Buyer beware Oh and I'm not from California. Don't know why that says that. Ilive here in the Fox Valley

Mrs. R R.

I called just the other day and was able to get really quick service. We had Ryan to come out today and look at our furnace. I was very happy with the visit and the information that he was able to provide. He didn't seem pushy. I felt like he gave us good information. I was really glad that I ended up calling Buchner as I feel I had honest service.