Buchanan Plumbing

★★★★☆ 4.1 / 5 (16)
Emergency Call


: Newport News, VA 23601
: (757) 715-5611
: http://www.dripdetective.com

Company Overview

Expert Plumbing Services Ready. We provide complimentary estimates on all plumbing tasks. No task is too large or too minor. We hold all necessary licenses and insurance, including Workman's Comp. Specializing in the maintenance and repair of plumbing systems, our Master Plumber ensures you receive the expertise needed for any plumbing issue. Scheduling a visit is easy—just call, text, or email us.

Our business is family-operated and woman-owned since 2011, and we embrace our LGBTQ+ community ties. BJ Buchanan, our Master Plumber, heads our operations. With 25+ years of plumbing expertise, BJ is known for his tenacity in solving issues that others may avoid. Our commitment includes offering Free Diagnosis and Free Estimates.

I value the connection with our clients. When you reach out via email, expect a prompt reply. As a family-owned business with corporate expertise, our goal is to secure your repeat business. We greatly appreciate your referrals.

Business Services

  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Linda A.
★★★★☆

Very responsive, they came out that day. Quickly resolved my issues for a reasonable price.

Stephanie N.
★★★★★

Came out for consultation and was extremely kind and helpful. Would definitely hire this business for anything plumbing we need.

Matt G.
★☆☆☆☆

Called these people multiple times. Messaged them for a quote. Never could get ahold of them. The best ability is availability.

Matthew B.
★★★★★

Shower handle & valve repair/ installation. I couldn't be happier with how things turned out. They responded quickly, scheduled quickly, explained everything he would need to do w/ cost, and then BJ did a great job. Bonus points for getting along with my two dogs.

Cindy G.
★★★★★

This company is hands down the best in everything. We have gotten to know BJ and his son over the last few years due to a leak in our ceiling at our last house leading to repairs under our shower and clogged drains in kitchen then at the new house we had a leaking water line in our washer and dryer area onto a clogged drain in our kitchen. Every communication with both BJ and his son has been at times funny but always professional. They're knowledge knows no limits. We will ALWAYS call them first!!!!

Maddison F.
★★★★★

Customer service is above and beyond. We noticed we had water pooling in our bathroom and it appeared to be coming through the floor seams. I'd called a few plumbers that couldn't get me in for over a week and then found Buchanan Plumbing. I called and Dena was beyond helpful and said she'd be able to get someone out in the morning. She asked me to send her pictures of the water leak and the leak in the crawl space so she could better inform the plumber what was going on.

Sure enough the next morning Brandon came out and quickly determined that the water was coming from our newly installed toilet. He then addressed a minor sink water pressure issue we had and went into the crawl space to double check we had no further issues. Brandon was very knowledgeable and made us feel confident with his assessments. We were very impressed with the amazing customer service and genuine people we interacted with. Absolutely will be recommending this company and will use it for any future plumbing issues!

Bonnie O.
★☆☆☆☆

Let them come out here then a review quickly respond they're supposed to come today later today!!wait to see if they show up before I give a review. OK they never showed up yet so I'll never try again

Ted D.
★★★☆☆

Arranged to have a leaky Delta vanity faucet repaired - a 15 minute job. This faucet is the most widely distributed in the US and the leak is almost always due to small seals and springs. Delta makes a specific kit for this. Plumber shows up and, of course, doesn't have the part. While I had an important appointment, I had no choice but to wait the additional 40 minutes while the plumber went to get a part he should otherwise always have on his truck. Bottom line: Despite their 2 hour window be prepared for a lengthy extension while they get their act together.

Terri W.
★★★★★

If you are looking for plumbing assistance that is reliable and honest and also will come whatever time of day, look no further. Buchanan Plumbing came to the rescue at 2:00AM to resolve a sewage backup that could have ruined my condo. You will not find a better company to help with your plumbing needs.

Theresa T.
★★★★★

Fit me in between appointments. Fast, friendly, professional. Educated me on issues but did not pressure me to do it right then. They fixed my immediate problem quickly! I will use again.

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