Bubba, Wayne & Tim Sewer Service

Chuck A.

Stopped up sink. Needed it fixed like now. Called and was told they could be there in a couple of hours and would be about $175. A couple of hours later, they appeared, diagnosed the problem including the need to replace a few pipes. I figured a couple of days but they said they would go out and puck up what was needed and returned 30 minutes later. I assumed the price would skyrocket but it came to only $250. In summary...prompt, workmanlike, and honest.

Jonathan W.

I own a small rental property in Logan Square and I can't say enough good things about these guys. Always prompt and very reasonably priced sewer and drain work. There is nobody else to call in my opinion.

Lisa B.

These guys were fantastic. Our main drain was completely backed up when we called, and within 45 minutes they were there to resolve the situation.
They are fast, smart, attentive and clean. I highly recommend them.

Karen N.

I called Bubba and Wayne because we had water that wasn't draining in our basement after it rained. They came out the day after I called and told me my sump pump didn't work and that a new sump pump would cost $550.00. That was outrageous. I called a couple of other companies and I was quoted prices between $325.00 and $450.00 for the same size pump (1 1/2 inches). I had another company come out who fixed it the next day for $325.00.

I had to pay $75.00 to Bubba and Wayne for the service call but I was still ahead.

I have used Bubba and Wayne several times over the years in different buildings I own to clean catch basins, etc. I have always been satisfied with their work but I am very disappointed with their fees now.

J S.

Had a great experience with Bubba & Wayne! We had a leak under our toilet and they were here within 30 mins of calling. They were thorough, fast, and solved the problem immediately. Nice guys, too. We had some other plumbing related questions for them while they were here and they stuck around to take a look and answer for us. We will surely be using them again!

Bee sue S.

This business specializes in clogged drains and sewers.

The kitchens sink drains in my 2-flat were suddenly totally backing up after being slow. I called and they were able to come within 15 minutes. (We don't live very far from their location, but, of course, they may not be able to come this fast for everyone, but they try.) They used a power rodder and cleared the drains quickly.

We were advised not to pour grease down the drains and once a month use natural ingredients to clear the drains. Rodding once a year is often necessary in addition.

If you are a landlord, you may have to schedule drain cleaning every 6 months for the rental units.

Laura S.

Bubba & Wayne were great! Quick and knew exactly where my pipe clog was. Excellent price and service!!! Would call again!

Erik D.

OK so I had this company come out and unclog my basement toilet for 250. Then I'm told that they lost a 2"" cutter and that more than likely my pipes underneath are on a T in stead of a Y. So to resolve the issue they would have to go into a closet that is on the opposite side of the bathroom dig up the foundation, replace the line, put in a rod out cap and refill the hole for 1600. Now mind you my brother-in-law is family with this company. I inform him that I can get the job done at 650. Calls were exchanged and now I can get it done at that price a week ago today 4/1/2013. Today I receive a call @ 0543 hours and the same guy that came out the week before to do the toilet said he could only do it for 1300. Oh and he tells me it's going to be really rainy today. So bottom line is not ONLY does this person wait till the last day, @ 0543 hours to call, but informs me the cost went back up. So he couldn't call me the week before to tell me all of this. Oh that's right you wait till the day of because you know you're losing out on money by doing the job for less and now you know that people's houses might be flooding due to the inclement weather so now your really going to be losing money. So he drops this information in my lap last minute knowing I would reject it which then in turn would allow him to make all the money he wants. If I could rate this company at no stars I would but it seems you have to give them at least one =/. I would not recommend this company to anyone!!! Like i said the people that own the company are kin to my brother-in-law. So if I'm getting the jerk around just imagine what they'll do to you. And believe when I say I am in no way looking for a hand out, but come on really!!

Michelle P.

I have used Bubba & Wayne twice. Once to camera our condo association's main sewer line, once to have our sewer line rodded. I have been very pleased with the promptness, efficiency and honesty of this company and I would highly recommend them (they were recommended to me by my plumber). As other reviewers have noted, they are short on pleasantries, but they know what they are doing and do their job well. And true, the format of the camera recording was VHS (which we will need to convert for posterity) - but I'm told that this recording and their reputation carries weight with the city, should the city need to make a repair.

Our condo association has used a couple other companies in the past. We have two buildings, 3 stories high, 10 units total. I am in the garden apartment...so...if the sewer line backs up, we are very aware (our toilets start to bubble, and our tubs start to backfill with water). Consequently, we have started to preventively rod the main line in the spring and in the fall. In the past, I have woked with other larger companies (like Roto-Rooter), and while the customer service and follow up are what you'd expect from a large company, so is the bureaucracy - I was constantly trying to be cross-sold or up-sold other services (camera the line, jetting, root treatment and other products). We have tried some of them (jetting), but I haven't seen a real difference. We still need to have the pipes rodded twice a year. At one point, I had also been advised that the line had bellied, and the entire line should be replaced for thousands of dollars (meanwhile, please pay $XXX to camera the line - and you could really benefit from the root killing treatment).

The price for rodding with B&W comes in at about HALF THE COST of Roto-Rooter (and doesn't carry the pesky upsale with it). When I asked B&W about the jetting and other ""issues"" Roto Rooter had found, B&W said the tp build up and root growth in the was typical of an old building, but they did not see evidence that the line needed to be replaced. The best course of action would be to have the pipes regularly maintained (e.g. rodding 1-2 times per year). I appreciate the honesty!

Anne W.

We called Bubba & Wayne because of a friend's glowing recommendation. We were having backup into all the drains in our garden apartment with any extremely heavy rain where our street flooded. Someone came out immediately, tested all the systems, found we had broken sewer lines, repaired everything, and installed a flood control system which is warrantied for 5 years.
Bubba & his sister, and all the workers, did a marvelous job and cleaned up after their work.
Now when there is a heavy rain, all I do is enjoy the sound, and never worry about what's going on in the garden apartment.
Thank you, Bubba & Wayne for a job well done.