Bryco Plumbing

Gene V.

Absolutely great service! I was impressed how Johnny and Marshall efficiently worked in getting our plumbing issue solved. They were open to any questions we had and cleaned up after they finished. I will be recommending Bryco Plumbing to our family and friends.

John B.

I was an angry customer, and they resolved my issue and left me satisfied. I will call them again (if they'll accept my call).

I had to have Bryco out twice within a week. The first time, our toilet had a sewer smell, so the plumber took off the toilet, replaced the wax ring, and reset the toilet 3 different times to ensure it was stable and didn't rock.

One week later, that toilet backed up. Since it was after-hours, we had to have the emergency call, at a cost of $370.
This is why I took one star off; Roto-Rooter augered the very same toilet only a few months ago, and charged $150 at 9pm; Will-Fix-It and Beyer Boys quoted me around the same price ($170-175) that time, as well. I didn't call either of them this time, because I figured it made sense the work of resetting the toilet multiple times caused some of the wax ring to fall into the pipe, which is where the clog came from; I am certain it should not have been clogged, since the bathroom is hardly used and the drain was augered so recently.

So, I called Bryco back, and they sent another plumber team.

Unfortunately, they didn't agree with me that the work done last week brought the need for the return visit, and took my card info to run the $370. I called first thing the next morning (and didn't get the name of the guy I spoke to), and we had a round-and-round that resulted in him agreeing not to charge my card.

So, what could have been a 1 star review became a 4 star review. I am not sure they're happy with the resolution, but I am (of course). And since they were straightforward and listened to me, and agreed not to charge my card, I am comfortable calling them again for a scheduled appointment.

Katrina W.

I wasn't sure who to call for a rather small plumbing job. I just needed to replace the diverter on a shower and the hose bibs (faucets) outside my house. I found Bryco Plumbing here on Yelp and gave them a go based on the reviews. I have to say I was pleasantly surprised. The two guys who came out arrived on time. They each got to work at the same time, handling different areas. That saved me money because they got the job done quicker. Their prices also were very reasonable. I will keep their number handy for other jobs that are not covered by my home warranty. By the way, this was not a home warranty job that they did.

Morgan H.

Two years ago I had a toilet that would overflow on its own and I had another company come out for a bid and they quoted an outrageous amount. For a second opinion, I took the Bryco recommendation from a few neighbors and got a quote that was definitely reasonable. They had to dig a huge tunnel under my home and the process took a bit longer due to all the rain that year, but were more than professional and kept us updated constantly and came out every day to check the status to see if they were able to work on it. They even worked on it when it was raining and all! Long story short, turned out, they had to replace all plumbing under my slab !

After the great customer service, price and professionalism, I knew I would use them again if another problem ever arose.

Well, today I encountered another issue, and I immediately called Bryco. They were at my house within 5 hours and fixed the problem in 3 hours! They were again, extremely nice, professional, and personable. In fact, one of the guys (I think his name is Ryan) told me that he was one of the guys who helped fix the pipes the first time on my home and remembers the house and the job! It's great to know that Bryco values their employees so they can continue to provide excellent, personal service.

10/10 stars Bryco! I'd recommend y'all to anyone I know. Thank you for fixing my home

P.s. Ryan also gave me a tip on how to get my extremely high water bill reviewed by SAWS and possibly taken care of. THANK YOU!

Tamara T.

I cannot say enough good things about Bryco Plumbing from the answering service to the wonderful lady who schedules the service to the technicians. I've used Bryco several times and never had anything but GREAT service! Their prices are very fair and technician Johnny was so very nice and knowledgeable! PROFESSIONAL!!

Bob F.

Outstanding service, customer oriented, prompt, and fair cost! Never again will I go to those TV advertised companies! Shawn and Tony were amazing, knew what they were doing, and didn't try to up-sell me. Highly recommend!

Dissatisfied C.

Filed a claim on my home warranty, these guys came out and diagnosed the issue with my bathtub plumbing, and ordered the parts to repair it. Parts arrived and have been sitting in my bathroom ever since (8 months now!). Called the shop a few times, but evidently the only resource that could come out to fix the issue is always out on other jobs. The bathtub still leaks, the issue still exists, and I am highly unimpressed with Bryco's service.

Joe P.

My wife and I have used Bryco the last four times we needed the services of a plumber. They have changed out a busted pipe in the wall of our "powder room " , installed a new ADA compliant toilet , and unclogged two different toilets. Each time the plumbers were extremely professional , friendly , and quite knowledgeable ! On each run they have had two people to take care of the problem(s). They have ALWAYS been on time or a few minutes early.
We had used a large, national plumbing company for years but became disillusioned with them. Several years ago we were introduced to Bryco Plumbing through our insurance company and we're glad they did.
We are now lifetime Bryco customers !

Debbie M.

Honest, timely, hard-working, and the cost was 1/3 of what was quoted by another plumber. I actually called Bryco because of the positive reviews I read on Yelp and Bryco did not disappoint. This was the most stress free experience with a service company I have ever had and managing rental properties, I've had plenty of need to call service companies. Thank You Bryco.

Sandra K.

Not impressed! They Lack skill and knowledge to properly diagnose the problem with my shower.

This company was sent out by my Insurance company to assess the issue I was having, my shower leaking water through the ceiling of my garage. They submitted a report stating it was due to my shower door.
It was NOT my shower door, and I had to have another plumber come out, at my expense, to state the actual problem.
Absolutely a waste of my time and caused a delay in my insurance claim and water remediation.