Bruckmueller Plumbing

Sammy 9.

HIGHLY RECOMMEND THIS BUSINESS
5 days before we were to close our Rita's Italian Ice shop for the winter and fly out of state, the hot water faucet broke down and started leaking IE a gallon per hour
We called a plumbing company at 8:00 and they said ""we will be in 2 hours meaning 10:00. I kept calling them till 2:30 PM and they finally said they will come 3 days later.
I contacted Eric's company and after looking at the video of the leak, Eric set an appointment for 2 days later at 9:30.
Eric arrived right on the dot at 9:30, Took the parts that were needed went to buy them and finished the total job by 11:00
PROBLEM SOLVED

E. G.

I seriously wonder if the negative reviewers are talking about the same service. Eric was prompt, pleasant, SUPER respectful and responsible about COVID compliance (wore a mask, stayed 6 ft apart, washed hands etc), explained all the issues well, and in the course of our discussion about my home's many plumbing problems (observable with my own eyes), he recommended a few things regarding a kitchen renovation I was planning that saved me $$$. He also showed me how to do some basic maintenance so I wouldn't have to call him for a minor recurring issue. I was so pleased with his work on a bunch of annoying small repair jobs, that I have brought him back for multiple larger plumbing jobs.

My house had BAD plumbing when I bought it -- like multiple elements only held together with tape. Shortly after I moved in, I discovered one toilet mechanism was held together with duct tape. Later, when I got a new dishwasher, I discovered my dishwasher drain hose was held to the main drain stack with electrical tape and it had been causing a slow leak under my floating floor (if I hadn't upgraded my dishwasher it could have been years before I discovered this since it was hidden). I actually ended up paying for a second home inspection after finding this many instances of tape used for plumbing after I moved in, because they were not noted in my original home inspection (I'm going to do a brief side plug for StructureTech the best home inspectors who found all kinds of things I wish I'd known when I bought, I will never use another home inspector again in this state). It's pretty depressing to buy a new house and discover someone did a shockingly shoddy job with the plumbing. I fully trust Eric to steer me in the right direction and to talk me through my options - pros/cons/cost. At this point, over the year, he's fixed multiple issues such as small leaks and running toilets (I can repair a basic running toilet but these were more complicated), installed a new water heater, installed a new sink faucet and garbage disposal, hooked up my new refrigerator's water line. My sewer line backed up and when he was unable to come to the emergency, he recommended another company who could do the job for a reasonable price quickly. I have never felt 'upsold' or like he was unwilling to do a smaller job either (which I can't say about other repairs on my house).

Because so much work had to be done on this house, I got estimates on a few things from other plumbers, and I felt Eric was usually cheaper or on par with the other services while being more pleasant/respectful and providing better service. I had one service be pretty rude to me as woman, quote me an outrageous sum, and indicate they would nickel and dime every little thing. No thanks!

I also want to say having someone who takes COVID prevention seriously is a big stress reliever. Eric always worse a K95 high filtration mask, didn't touch his mask, didn't take it off, didn't have to be nagged about things, unlike some people I've had show up at my house without even bringing a mask.

Highly recommend.

P V.

We needed a whole house water system installed. Bruckmueller plumbing came out and got the whole thing done beautifully in no time. Installation is very professional, tucked back into a corner so it's not in the way, and works fantastic. Floor drain started to back up from the water pressure and he worked to clear that too. We will be using Bruckmueller again.

Hillary B.

I had a very bad experience. From a mistake causing water damage to my house, to missed local code that resulted in paying twice to get the job done, to tile chipped by the plumber on final trim installation. All of the above could be worked out and some were, but overall the owners approach was one of blame and focus on his bottom line rather than my outcome. I hate to leave a small business bad reviews, but as someone who relies heavily on reviews, I wanted the info out there.

Denise B.

Eric was out to my home for a leak in the basement. He arrived right on time even though he was sick! He located the leak which was coming from my attempt to put in a new sink.(He agreed that I should not quit my day job and go into plumbing!)
Eric was wonderful and professional. He even chauked areas in the bathroom that I had not done and fixed a tile issue. He was fast, clean and VERY reasonable. I took about a dozen cards from him to pass out to friends. He is now and forever my plumber.

H D.

Had paid him $500.00 over a week and after he changed out a part in the toilet it started making a loud and annoying sound. He lives 2 miles from me and has to travel on a street a block from my house frequently. He was going to charge me $145+ $20.00 trip charge to drive 1 block. I can't believe that he wouldn't be willing to stop and look at the toilet that until he worked on it didn't make this loud sound. Not very smart on his part as he has proven to not be customer focused and a true gouger.

Jacqueline W.

We had Bruckmueller Plumbing install the water line on our new refrigerator, and install our new dishwasher and garbage disposal. He was very professional and did an excellent job!