Brown and Son

Washington V.

BUYER BEWARE. I called this Minority owned company, Brown and Son, on or around 03/24/23, in good faith, to come out and fix an electric baseboard heater where it was not working. Brown and Son came out charged me $85.00 just to come out and find that the baseboard heater needed a thermostat. It took a week for Brown and Son to order and receive the thermostat . When Brown and Son came out, the thermostat which they replaced was wrong color, and wrong size. and the knobs fall off when you turn the heater on. I called Brown and Son on 03/30/23 and requested the original thermostat because it matched what was taken off the system and a perfect fit. David Brown stated they threw it away and could not find. I went to use the heater on 04/03/23 and the knobs fell off and when you touch the replacement part, the whole thing sinks in. I called Mr. David Brown to explain to Mr. Brown the problem, and David Brown was RUDE, IRATE, and HUNG UP, and BLAMED The consumer for the problem. As a professional, business owner, this is a disgrace.

BUYER BEWARE

Joe D.

Very professional and reasonably priced. Able to come out with short notice to manage an electrical outage. Strongly recommend.

Stef E.

My hero! David jumped through hoops to come to our property with zero lead time after our other plumber failed to show up. We were on an impossible timeline before our inspection and he came over immediately to help. Very professional, we will use them for all of our property needs.