Brothers the Plumbing Store

Daniella H.

This place is great! I had such a knowledgeable man helping me. He showed me option after option and explained all dimensions and never once became frustrated! Oh and merchandise is shipped within a week! Will be going back for all bath hardware!

Anne K.

This plumbing store has excellent customer service and great prices. Check out the sale items too while you are here. Max was very knowledgeable and friendly. If you want quality items and great customer service come here instead of the chain stores.

Bryan M.

I'm a contractor in the Sacramento area and if there is a part you need you'll probably be able to find it also you have to staff offering help from the counter right when you walk in good service wish I could shop there more often

Kevin L.

A long time ago I worked for a big box retailer. They carried a lot of plumbing supplies, but when something obscure came up we just sent them down the road to Brothers. Fast forward 15 years, and here I am, desperate to fix an obscure cartridge for my Kohler kitchen faucet. Nobody carried this thing. Amazon could get it to me in a week and a half with 40 bucks shipping. I have an 8 month old son, not having a kitchen sink or a dishwasher for that long wasn't really an option. Anyways. I called Brothers and gave them the model number off the part. That didn't match anything they had, but the gentleman on the phone took a minute to cross reference it and found out it was sitting on the pegboard behind him. Catastrophe averted. If you need plumbing parts that other places just shrug about and send you on your way, bring them here. They can help.

Mike R.

What a great plumbing store. I needed some replacement parts and they knew exactly what was needed for the job. Highly recommended !!!

Deb Z.

Called first and spoke to a very friendly sales person. He put me on hold and when he returned assured me they had the part I needed in stock. When I went to the store they didn't have the part and the part they tried to sell me specifically stated that it would not work on the model Toto toilet I have. I went on line and bought it. Not sure why other reviewers love the place but the experience I had was one star.

Debbie D.

Not only did they have what we needed, but they also gave us some excellent advice about plumbing practices in older homes in our area. Saved us from doing a lot of unnecessary jack-hammering! Excellent experience all around and we will certainly be back.

Caryn R.

After trying unsuccessfully to hire a plumber, I decided to tackle the job myself. Tim C. searched in the back of the store, came up with the elusive part, and took the time to explain how to install it. It worked! I will definitely be back for all of my plumbing needs. Thank you!!

Stoney T.

Very RUDE! I will never be back. I needed a toilet repair kit (simple enough) but was not able to find one the correct size as mine was bigger than both the 2"" and 3"" kits I was looking at in other stores. I was referred to Brothers, so I went in to their very nice show room and waited at the counter for someone to help me. The tall redhead women asked how she could help me, and I explained my situation and showed the parts I had taken out of the toilet. She seemed extremely irritated to help me and was very rude and short, I mean very rude! But hey, whatever, just need my kit, she then showed me a 3"" flush valve and said that would be the one, I pulled out the gasket from my toilet to hold it up to the 3"" gasket in the kit to compare size and mine was much bigger, when I expressed my concern she explained mine just swelled from water. Thank god!!! What a relief I said. Then asked if she had a complete rebuild kit and she went back to being rude and asked ""Why do you need a kit?"" I explained other parts were broken. She then seemed to get more irritated with me and said she didn't have a kit and start grabbing other parts. By then I'd had enough and politely said you know what I'm just going to purchase a kit elsewhere. She really got PISSED then and accused me of ""Show Rooming her""!!!!!! I asked why she was so rude and she said I showed you what you need and now you are going to go somewhere else! She then said she wasn't going to say anything else because I had my little daughter with me. I really can't believe it, and remember I just was there for a toilet rebuild kit, hahaha that cost maybe $30 bucks! I spoke to the manager, an old timer, and said I just wanted to make complaint about her, and he heard me out and said thanks and that was about it, didn't seem too concerned, but was polite. I understand this may be a good option for contractors or actual plumbers, but if you are just a home owner stay away from this place, or at least beware if you are helped by that WOMAN! JEEZE!

Alice C.

Amazingly knowledgeable, patient and friendly family run store. It's the second time we've needed help figuring out how to fix/replace my parents' outdated 20+ yr old plumbing fixtures. First time we were helped by the father, this time by the son. And they've always come through in spades, thoughtfully thinking through everything we need w/o up selling us anything we don't. They have a nice range of budget to luxury fixtures plus a great sale/clearance bin. We will never go to Home Depot again for plumbing supplies.