Brothers Plumbing and Air Conditioning

E. V.

All they are interested in is their 29.95 dollars for giving you an outrageous estimate. Don't waste your time on them.

RJ B.

Really appreciate the same day service. George was amazing. He went out of his way to make sure we had everything we need and everything was working after our AC unit went out. Great service.

M C.

I agree with Vic!!!!
My husband called Brothers to change a garbage disposal at one of our rental properties and asked for a quote on what it would cost. They told him they had to go out and look--they couldn't give a range. (What??? You can't give a RANGE that you would charge to replace a garbage disposal???) So they come out and tell us it will cost $540--a disposal is like $100. Anyway we called a couple other places that said they would be in the $200-300 range. Hmmm. He spoke to a manager that said he could take off like $30-40, but he should have gotten a range before they sent someone....Ummmm, he tried to, but they wouldn't give one!
So we took our $30 beating and hired someone else (for like $200) . (In all fairness, we did have one good experience and another overcharge that we sent away, so maybe it depends on the person you get?)
My recommendation is that if you are super desperate and have no where else to turn and have money to burn, go ahead and call Brothers. Otherwise, definitely shop around first!

Vic B.

Yikes. I am still in shock from the quote. We had a new garbage disposal that we had already purchased and wanted installed, and a leaky toilet to have fixed. Since our usual plumber was super busy and I needed my garbage disposal back before next week, I thought I would give them a try.

To be fair, they were very polite on the phone, very accommodating (although a little scripted - like having a conversation with a very polite robot). They gave me a call when he was on his way and the two gentleman that showed up were on time, professional looking, respectful, friendly, etc. HOWEVER....the quote I got from them to install my garbage disposal was three times what my usual plumber had quoted. And the toilet?? Holy cannoli! An additional $489 (for what my regular guy charged me $85 to fix). Seriously?

To keep it positive, they didn't pressure me or anything, so I just paid my $30 service fee and sent them away. I suppose it only takes a few suckers to make a living off of when you do business like that, but not this sucker. I won't be calling back.

Shannon N.

They are an amazing company, they reallly care about their customers !!

Diane Z.

I used Brothers plumbing a few years ago and recently had them come out again for a kitchen sink clog. Kevin the technician was here for 25 minutes and charged $328 for running a snake down a clean out located right next to the sink. In other words, it was a fairly simple job, so I couldn't believe I was charged $328. I called the company 3 times the next day to discuss the charge and finally got a call back from. MONT, one of the owners, I explained the situation to him. LISTEN TO THIS ONE!! He actually agreed with me, and ASKED ME WHAT I THOUGHT WOULD BE FAIR TO CHARGE!!! Have you ever, ever, ever heard of that before? Amazing! I had contacted two other plumbing companies and one told me it would be $100 to snake the drain and the other said it would be $130. I told Mont I thought $130 was fair and he agreed. THEY REFUNDED MY CHARGE CARD with the $198 difference!! Mont also said he would like to come out and do a COMPLIMENTARY ""jetting"" of the sink line (clean it by jetting water through the line), since my house is 30 years old and the snake probably didn't get everything. IMAGINE THAT!! It was a good thing he did too, because the sink started clogging up again two days after Kevin was there. Kevin came out again and did the jetting at no cost. Mont also gave me a two year warranty on the work, which is UNHEARD OF. Needless to say, I would highly recommend Brothers but make sure when dealing with them that you get the price BEFORE they begin the work, and TALK TO MANAGEMENT if you have a problem. THEY LISTEN.

John S.

wish I would of look at reviews first .the reason the company will not give you any ideal of cost of any services there goal is to get them to your door for the 29.95 service charge they wanted $318.00 to take a cap off a gas line could not even tell that my gas grill was for natural gas only and could not give any clue how to fix fool filler line I would stay clear of this company they are never getting a penny from me again felt very uncomfortable paying the bill with charge car number just being hand written

Donna W.

Worst plumbing company!!! Sent out an inexperienced man (Bruce) who did not know how to replace a faucet, really did not seem to know anything about plumbing at all He.wanted to charge me a $1000.00. Still charged me $29.00 for service call and did nothing. Spent a lot of time looking at his book of rates but couldn't interpret it. I think these people are not licensed but working under a company license. Try someone else.

Stan S.

These guys came in sized up the job and got to it. Probably saved me money in the long run with there recommendations. They were very courteous and professional. I would recommend this company and Daniel and Justin.

Ed S.

I had an underground leak in a transition between copper and PVC near where the water line comes into the home. I had dug out the leak area and cleaned all of associated piping for repair. The technician came out to look at the problem and gave me a quote of $604. For an experienced tech this should have only taken 1 hour to fix and the hardware cost less than $20. I paid the $30 quote fee and sent him on his way. The technician was very courteous and I am sure very capable. But no trades company is worth $600 an hour. I ended up spending $14 for tools and parts and fixed it myself.

Unless you have money to throw away try a different company. Buyer beware!!!!