Brothers Plumbing and Air Conditioning

Ed L.

I agree with some of the other reviews. These guys are way out of line with their prices. The plumber was nice enough, (probably cause hes making $500,000 a year) but the price I paid for a basic job was 3 times more than it should have cost. DO NOT USE THIS COMPANY. Go with anyone else in the area for a better deal.

Martina W.

We used Brothers twice. They came out in a timely manner and arrived at the appointed time. The first time they charged us what we thought was double what we should have paid, but being new home owners we agreed because we weren't sure. We called them a second time to replace a garbage disposal. They were at our house for less than 1 hour, and charged us over $600!!! Even if they were installing a top of the line disposal, that would mean they charged us $300+ for less than 1 hour of labor. After asking around and looking online, I realize we overpaid significantly both times and be sure we will tell everyone we know not to use this company.

Sheri O.

Our hot water heater had passed it's age! It was approximately 20-25 years old. I live in a historic district where the homes are old. Called Brother's Plumbing to get an estimate on Solar. Mark C. their technician arrived promptly and discussed that my home was too small and was very honest with me when explaining that we would not recoup our dollars back. So we upgraded the water heater and he had it done within hours, even though he had to do some re-piping! The experience was good and they did the job and came in right at the bid price! You may call other companies but Brother's did something that I have yet to see with others. They gave me good service, all the discounts that apply along with warranty on the work and they were competitive. I will recommend them to anyone who needs Plumbing or work within their scope!

Brian C.

Let me start off by saying this company does do the job they come to do. That being said, UNSUSPECTING CONSUMERS BEWARE!!! This company charges about 8 TIMES too much. My mother who is easily taken advantage of, was taken by these guys. Here is the work done and the charge so you may see how insane this is.

Installed 1 standard kitchen faucet (which my mother already purchased)
Provided and installed 2 toilet tank repair kits (Can be bought at any hardware store for $19.99 + tax)

Total charge... $815.. EIGHT HUNDRED AND FIFTEEN DOLLARS!!!

That's correct, and I didn't stutter. The owner actually told me it costs him $136 just to answer one phone call, and he says he's in out over $250 before the service tech even rings your doorbell.

If this is true sir, I suggest you get your cost under control, or at least admit that you are a despicable crook who prays on unknowing victims and cons them with their ""One price fits all"" system of trickery.

They got her, but don't let them take you for a ride. PLEASE call around before you accept any estimates from Brothers Plumbing.

Our next plan of action is to file a complaint with the BBB and we'll go from there.

To Brothers Plumbing, I hope you see this and understand that consumers will no longer tolerate companies who lie and mislead good, honest people, just to line their pockets. Keep telling your customers it costs over $250 just to show up, like anyone will believe you.

Andy V.

Awful company. Highest prices in the valley and bad follow up skills.

Andrea K.

The experience we had with Brothers Plumbing and Air Conditioning was horrible. Our a/c went out and we called to have a technician come out and figure out what the problem was. They sent someone, he fixed ""something"", they charged us $468.73 and they left...our a/c went out with the same exact problem exactly 1 week later. They came back out, looked at our unit, turned it on (since we had it off for hours to cool it down and keep it from causing other issues) and said, ""Ok, seems good."" and left again. Twenty minutes later....guess what??? Same problem, we called someone else to come out and fix the problem and they said not only should the first service cost no more than $230 but they also did not fix the problem. Now, they won't refund any money even though they did not fix the problem and over charged us!

G T.

My usual plumber wasn't available for a backyard leaky faucet repair. Brothers initially confirmed, then needed to reschedule 2 days later due to emergency calls. That's fine. They finally send out their guy, he arrives, says he can only give me a quote, because he needs to be on a conference call in 90 minutes. He then gives me an 8-option quote, trying to upsell me into a ""plan"". The lowest price without a plan is nearly $400 for this repair. I call Lutz Plumbing, my usual guy, who happens to be in the area -- he completes the job in 20 minutes for $95. Buyer beware!

E. V.

All they are interested in is their 29.95 dollars for giving you an outrageous estimate. Don't waste your time on them.

RJ B.

Really appreciate the same day service. George was amazing. He went out of his way to make sure we had everything we need and everything was working after our AC unit went out. Great service.

M C.

I agree with Vic!!!!
My husband called Brothers to change a garbage disposal at one of our rental properties and asked for a quote on what it would cost. They told him they had to go out and look--they couldn't give a range. (What??? You can't give a RANGE that you would charge to replace a garbage disposal???) So they come out and tell us it will cost $540--a disposal is like $100. Anyway we called a couple other places that said they would be in the $200-300 range. Hmmm. He spoke to a manager that said he could take off like $30-40, but he should have gotten a range before they sent someone....Ummmm, he tried to, but they wouldn't give one!
So we took our $30 beating and hired someone else (for like $200) . (In all fairness, we did have one good experience and another overcharge that we sent away, so maybe it depends on the person you get?)
My recommendation is that if you are super desperate and have no where else to turn and have money to burn, go ahead and call Brothers. Otherwise, definitely shop around first!