Brothers Plumbing Air & Electric

Stan R.

Greatly service and timely. Mike took on a small extra project installing a light fixture after solving a localized problem with outdoor lighting.

Jim B.

The two guys showed up quickly and did a good job. A little pricey but I had to get my kitchen drain unplugged. They tried a short mechanical snake, didn't get it, then had the company's pressure snake delivered and that did the job. Very polite and eager to help.

JuDee D.

Very professional and thorough service. Explained all work on detail. Left house clean.

Elizabeth L.

Our AC just hasn't been working right so we called in Brothers to find the issue. The Technician was very professional - from how carefully he examined the system to how he explained our options. Unfortunately the AC was decidedly broken - and at 3 1/2 years since installation I was particularly annoyed! The repair went very well - again very professional, explained the process very well and were very tidy. I have no hesitation giving Brothers a 5 star review!! Will definitely use them again. Hopefully not too soon!

Rob D.

Called due to a noise my HVAC was making. I was figuring I'd end up with a couple hundred dollar bill but the technician let me know I had a very minor issue. This issue is something I can handle myself it is so simple so I was charged a $49 service fee . Honestly the tech should have told me it was something he needed to repair and tell me a story and I'd have paid hundreds. Their honesty today will earn my business next time I have an issue that's for sure!!!

Michael P.

Wow, what amazing customer service. Silly me I thought I used Brothers company for an install, oops I was wrong BUT they came out and looked at my two units and the technician Brandon went over everything with me and sent me a quote as soon as he got back to the office. A+++++++ Service, I did not feel pressured at anytime Brandon was here but gave me great advice out keeping the units In good health.

Daniel L.

We used Brothers twice in the past two weeks for one lighting fixture, four fans and two dimmers. Dillon's attention to detail in his craft showed. The work was stellar and we signed up for an annual service membership. We have a few more projects that we need done in the near future (240v for spa and other things). Will use Brothers again in a heartbeat and recommend them to others.

Kat S.

The first time my husband hired a technician to have our garbage disposal removed more than a year ago, I did not realize he was from Brothers. Fast forward plenty of months and the cold season starts. Time to """"fire"""" up your heater, except it doesn't. It seemed like our HVAC unit had a mind of its own and turned on only when it wanted to (for the heater portion anyway). After a couple days of this nonsense I told my husband to please, please call someone to get this fixed. He did and someone came out, checked the thermostat and just like that it cooperated and worked fine. I'm sure the technician thought we must be doozies. A couple of days later the heater quit completely and so hubby called them back up. Another technician came out and after a thorough check he informed us that the switch for the heater is broken and needs to be replaced. I wish I knew what reasonable pricing on such work and parts is, but I guess as long as it is affordable it is decent. He fixed it within an hour and we finally had the warm air flowing through the house as we needed to thaw ourselves up. Thank God we have two small portable heaters that kept us sane in the time our heater was on fiasco. I know they also offer a program or deal for a certain fee to have your unit checked quarterly and to cover minimal repairs/maintenance, but we cannot afford it at this time, otherwise it sounds like a good deal not to have to worry when some appliance in your house fails to deliver. Their technicians have always been polite and professional. The only thing I don't like is that there is a service dispatch fee of $50 that you have to pay for a technician to come out to your location; although sometimes, depending on the repair issue they will comp it. Overall, I'm satisfied with the service we have received from this company and plan on using them again.

Dan K.

These guys are AMAZING!! I'm new to the area and I just bought a house, which had a thermostat downstairs that powered down and I couldn't get it back on. I talked to the previous owner and we tried to troubleshoot it, but couldn't fix it so he told me to contact Brothers since they installed it. They were booked solid all week, but the receptionist was able to have someone stop by and look at it in between jobs. The guy remembered the house and did an inspection to be sure he knew what was going on this time. He was able to give me a short-term fix and explained what needed to be done and that he wasn't sure how long his fix would hold up -- I had a big problem that needed to be addressed. This first visit was FREE and he coordinated to have another manager talk to me about scheduling a permanent fix. When the second manager came out, the short-term fix already broke and he was willing to get parts and return to fix it for good. Remember: they were booked all week and I already had two managers look at my house and now they're fixing it! The job took the rest of the day, but I'm so thankful they stayed around to get it right. Their prices were VERY fair and they honored a quote they have the previous owner at this house. This is a highly professional company and I will ABSOLUTELY be working with them again. Tom & Bryan: thanks for all you guys did. You're the best!

Carol G.

Brothers Plumbing Air and Electric- if you had 10 STARS I'd give it to Brothers. First of all they are professional, prompt and know what they are doing. I had a water issue, NO one could fine the issue/solution. While it took Brothers awhile to determine the exact cause, they NEVER gave up. Brothers called in all their departments, the owner Tyler came out not once but numerous times to help with this project. Once the problem was determined, it was fixed quilts and the problem solved. I got the recommendation to use Brothers from one of the best/ most reputable plumbing supply company's in the upstate. PLEASE do not hesitate to use Brothers , I've used them numerous times. They are always on time, always professional and I have NO reason to use ANY other company. Mike, Tyler and the entire group are top notch. Carol G