Brookland Plumbing

Rachel L.

Fast, fair, and knowledgeable about older DC houses! Latinx husband & wife team. Very responsive by phone. Pay them by check. (Credit card companies charge small businesses too much anyway IMO.)

P J.

I really like Racial and his wife. They are a great team, explain what they do well, and work efficiently. (They did two jobs for me -- replacing my interior water main pipe and replacing my water heater.) Very highly recommend them.

Breezy Q.

I'm not sure this business is still open. I called a couple of times yesterday and today, but the outgoing voicemail greeting is from March 2020 (saying they won't be available the last two weeks of March, presumably due to the pandemic, which had just hit at that time), and the voicemail mailbox is full, so I couldn't leave a message. It's too bad, as we had them do some work for us a few years ago and were happy with it.

D A.

This company was responsive and arrived promptly to fix a simple leak but they don't take credit or debit cards. It's 2020-really???

J G.

Service was great, prompt and fair. They addressed my immediate issue that I had with a leaky tub and also let me know what work needed to be done in the future to fix the full issue as it was more with the old tile that needed to be replaced than with the plumbing. Would use them again for sure.

Rachel G.

We've hired Brookland twice -- once to fix a leak and a second time to install a hose bib in our backyard. I would recommend them 100% for excellent, efficient work.

Michael H.

Raciel is a genuinely good person. I thoroughly enjoyed meeting him. He fixed my leaking kitchen sink drain in about a minute and gave me some excellent advice on a couple other issues. He is knowledgeable and professional. I highly recommend him.

Joel S.

Brookland was unbelievably responsive and helpful. They replied online to my Yelp request for a quote very quickly (3 other firms ignored me), contacted me by phone very soon after I gave them my number, gave me helpful info via text message (to help me buy the correct replacement parts in advance of the visit--I sent them pix from Home Depot and they confirmed that I had selected the right parts). I was actually happy that they had me get the parts myself--I could be confident that there would be no delay due to the plumber having to go somewhere for them.

They scheduled me for first thing the next day (wow), showed up on time, did the work professionally, and left me feeling great about using them again and recommending them to others.

[If anyone cares, the job involved replacing a shower's mixing valve and pressure balancing valve.]

Donna S.

Super honest and reliable and visited the house several times to figure out the problem and suggested how to fix it at the most convenient and cost effective way. He tried to save me money. While here, he fixed 3 other minor issues, as well.

Hall W.

Brookland were nice people, but seem to struggle as a plumbing organization. Their biggest problem is that they seem to never to have any parts on hand (mine was for Moen, so not some random obscure stuff). So every time there was a parts issue, they needed to run to the hardware store - taking time and effort.

In my case, they weren't able to solve my plumbing issue, and still charged me. They had return appointment arranged, but I randomly bumped into a Master Plumber who checked their work and found that Brookland apparently botched the installation in a manner that clogged the parts - making it malfunction.

The Master Plumber was a dream because he had every single part on hand with him.

I unfortunately already paid them 400 dollars (under pressure from them) despite being left a broken system.

Bottom line - simple stuff, I'm sure they will be fine. They definitely have the capability to do the hard stuff, but maybe not do it well. Oh and they will be going around looking for parts since having stuff on hand doesn't seem to be what they are good at.