Brodway Plumbing

Beth W.

WARNING: Request a projected total that includes labor AND PARTS! I was quoted $175 per hour with a 2 hour minimum plus the cost of parts. What was not disclosed was the exorbitant markup on parts. This was a very small job. I was charged $427 for a few couplings, valves, PVC pipe, and shop supplies. The cost was 3-4 times the price of the same parts at Lowe's. Their excuse was that the parts they supply are warranted and they could not guarantee new parts bought elsewhere. After being charged over $1000, we continued to have plumbing issues in the bathroom. We began calling the morning after our service appointment and have YET to receive a call back or have our issue addressed. Tomorrow will be a week and our toilet is still unusable. Finally, instead of carrying his heavy tool bag, one of the guys drug his bag up our stairs damaging the hardwood. BEWARE!

Vinay P.

These guys are pros. Installed my hybrid water heater and I was impressed! They are trained by the manufacturer, professional, prompt and clean. The techs wore masks, gloves and took payment electronically. Great team!

Babs F.

The plumbing service provided was good, but cost was higher than I expected for the type of repair. I do think the company cares about taking care of their customers, and they reached out to me to improve the situation. We discussed that they should have done more to size the project up front instead of immediately sending two plumbers at the higher hourly rate.

Wayne L.

Broadway Plumbing is very professional and friendly. They did repiping in my home and did a great job. Very happy with the customer service Gabriel provided. Also the plumbers who did the repiping. Highly recommend Broadway Contracting & Plumbing.

David R.

They replaced my water heater and I would hire them again!!! From the moment I called till the moment they finished installing my water heater, they were extremely professional and efficient!! They were very upfront about the prices and were very considerate of Covid precautions.

Gail B.

Amazing company! I had an issue with my toilet leaking at no charge they advised we exactly what to do over the phone. Extremely nice and very professional. Highly recommend.

Eddy S.

When it was time to replace my almost-15-year-old water heater, I had to make several decisions. One was the type of water heater I wanted. After doing some digging around online I decided that a hybrid heat pump water heater would be my best choice. I called 7 companies for estimates. 3 of them didn't want to be bothered. The other 4 gave me written estimates. To be fair, I believe any one of those 4 companies would have done a good job for me. But I chose Brodway Contracting for the job. They were the first to respond to my request, their price was awesome, their communication was fantastic and the guys they had to install the water heater were amazing After the installers left, the unit malfunctioned. I called right away, left a message, and got an almost immediate response -- and this was well after business hours. It turned out to be a bad circuit board -- but Brodway was right on it and had it fixed the next day. The level of service I received from Broadway was just amazing. From start to finish I am super happy with them, and with my new water heater. I'll definitely do business with them again, and I wholeheartedly recommend them.

Ayinde R.

Great customer service. fixed my problem. made a suggestion that really helped.

Christopher P.

Professional, knowledgeable and kind. This company is by far the best general contractor/plumbing company we've experienced. They started on our project just a few short days after initial contact. Completed the job in a timely manner and waiting for an addition 20 minutes to ensure the new hot water heaters were working appropriately. We're grateful to have finally found plumbers/contractors that we trust. I will definitely recommend them to friends and family.

Jay A.

We just had Leo and Gary come out and get the roots out our pipes. Starting with Gabe in the office, to talking with the lead tech, to working with the two guys that came out, we had an amazing experience. From the time we called to the time they left, completely finished and cleaned up, was 5 hours. This was after waiting over two weeks for a quote from our """"first choice"""". Never again, Broadway is choice number 1 always from now on. Gary gave us business cards and we will be telling our neighbors about them. Very thankful. Would give 10 stars if I could. Thank you thank you thank you!