Brodway Plumbing

Belinda H.

Great customer service. fixed my problem. made a suggestion that really helped.

John T.

Water heater replacement: Very professional. Leo and his assistant replaced my leaking water heater and took time to answer my questions and gave advice on maintaining the product. Highly recommend this company.

Dilcia M.

Broadway Plumbing is very professional and friendly. They did repiping in my home and did a great job. Very happy with the customer service Gabriel provided. Also the plumbers who did the repiping. Highly recommend Broadway Contracting & Plumbing.

Dawn B.

If I could give Roy and his Team 100 stars, I would. I had a different plumber come out to my home prior to contacting Broadway Plumbing regarding low hot water pressure throughout my home and they determined that it was lime and calcium build up (more thank likely due to the age of our water heater which was 17 years old). They quoted me $1400. I called several different plumbers for quotes and even got a quote from lowes; all quoted between $1250-$1800. I called Broadway Plumbing and spoke with Roy. He was friendly and genuinely helpful. He was able to get a technician out the next day (today). The technician (I don't remember his name, ugh) was so friendly and efficient. He replaced the old heater and replaced it (with one 10 gallons bigger & at no extra cost) within about an hour. The heater came with a 6 year warranty and the total between the unit and labor was about $1k. It's saved me several hundreds of dollars (might not mean a lot to some but it means a lot to a single mom)! I know who I will be reaching out to for all future plumbing needs. Thank you so much Roy and Technician (sorry I forgot your name, lol) for a job well done!

Angie P.

WARNING: Request a projected total that includes labor AND PARTS! I was quoted $175 per hour with a 2 hour minimum plus the cost of parts. What was not disclosed was the exorbitant markup on parts. This was a very small job. I was charged $427 for a few couplings, valves, PVC pipe, and shop supplies. The cost was 3-4 times the price of the same parts at Lowe's. Their excuse was that the parts they supply are warranted and they could not guarantee new parts bought elsewhere. After being charged over $1000, we continued to have plumbing issues in the bathroom. We began calling the morning after our service appointment and have YET to receive a call back or have our issue addressed. Tomorrow will be a week and our toilet is still unusable. Finally, instead of carrying his heavy tool bag, one of the guys drug his bag up our stairs damaging the hardwood. BEWARE!

Eliza H.

The plumbing service provided was good, but cost was higher than I expected for the type of repair. I do think the company cares about taking care of their customers, and they reached out to me to improve the situation. We discussed that they should have done more to size the project up front instead of immediately sending two plumbers at the higher hourly rate.

Pedro G.

These guys are pros. Installed my hybrid water heater and I was impressed! They are trained by the manufacturer, professional, prompt and clean. The techs wore masks, gloves and took payment electronically. Great team!

Judy R.

They replaced my water heater and I would hire them again!!! From the moment I called till the moment they finished installing my water heater, they were extremely professional and efficient!! They were very upfront about the prices and were very considerate of Covid precautions.

Juan M.

We had some repairs to do in the plumbing of our kitchen sink in order to install a new dishwasher and we contracted Brodway Contracting & Plumbing. On our fist call, Roy was understanding of what needed to be done and they came as soon as possible, following our availability. Both Bryan and Gary were very professional, protecting themselves with masks and did the job swiftly. They even helped us with a couple of minor adjustments in the restrooms and shower. Also, when I had an issue with a discount from a website, they explained how they had applied to the bill and were very polite overall. Will be hiring them again for any plumbing job for our rental property in Kissimmee.

max t.

I had a bad experience with Brodway. They came to clear a sewer drain at my Orlando home. The tech took several hours and charged $450 without informing me that it would be that much. I found out from my tenant that they left the blockage debris like sanitary pads in my yard. Ten days later the drain clogged up again, with human waste backing into the shower. It was unbearable. I called Brodway and they refused to warranty their work. I had to hire another plumber who discovered that there was an uncleared blockage in the drain line. To summarize, for me Brodway was incompetent, not open about service costs, and they don't back up their work.