Brock Plumbing

Christian A.

Once again an outstanding job by Brock Plumbing. When we're in trouble and have needed their services they've come thru with awesome, timely, honest services. Our water heater went out last night, I called first thing this morning (coulda called 24hr but didn't need to and waited till the morning), they were out by 10am, water heater replaced and done by 12:30pm. Ramon and Mel RULE. Love love love Brock Plumbing!

Ricky B.

I called Brock Plumbing two days before Tropical Storm Hilary was to arrive in our area, my drain in the backyard was plugged. The technician they sent to unclog my drain on Friday was Michael. After three hours of running an industrial snake through the pipe from the street to the backyard and from the drain in the backyard toward the street and getting roots it was determined by Michael and myself that concrete was needed to be removed and drainpipe replaced. Michael returned on Saturday at 8 am spent some time mapping out where the drain line was actually and not where I said it was located. Michael determined that concrete was not needed to be removed, we did have to sacrifice two Jasmine plants, they were six feet tall with multiple two to three inch trunks, the pipes were running under the planter. When Michael completed the repair at approximately 6 pm he had to remove two huge 25 year old Jasmine bushes, dig inside a planter 16"" wide and about eight feet in length four feet deep filled with dirt and roots being careful to avoid damaging two electrical conduits, a one inch water line, and a one inch gas line on which the drain pipe lay on top. After replacing seven feet of drain line michael flushed all drains until they all ran clear. Michael completely cleaned the work area except for the Jasmine trees he couldn't put into the organic recycle bin, I let him know I would take care of what was left. The bill came to the agreed upon price Michael gave me before he started the job. Final Note: when Tropical Storm Hilary reached us on Sunday it rained all day the water started to back up but the drain kept the water from reaching the house. Thank you Michael from Brock Plumbing.

Barbara K.

I made the mistake of not shopping around or asking for an estimate. When he arrived he took a look and just threw out a number. I thought at the moment how odd. It seemed as he randomly picked a price. When I did call around I found they overcharged me by $125.00. Hard lesson to learn. They are WAY OVER PRICED.

David S.

!!!!!!!!!!!!!!Way Overpriced Company!!!!!!!!!!!! found them to be very over priced...Gave me three different prices or estimates for the job, couldn't tell me a final estimate price until end of the Job was done, surprise!!!!

Ran one Pex line on Hot side 3/4 main from hall bathroom tied back in in master bathroom... at most 15 foot run.

Costing over 3200 dollars!!! Material and Labor way to expensive!!!!!

Parts I know weren't over 300 dollars and that's high, Labor 6 hours of work one plumber , one helper. Average cost is is a hundred dollars an hour. Please look below on National cost average.

Do The Math!!! Good job though !!the only thing they missed was a plate strap in the wall and left our sink with a leak at cold side angle stop . supply line was no good.

""I am a Home inspector""



Thumbtack price

Plumber hourly rates
To repair your pipes -- due to a burst, leaking or other damage -- plumbers charge an average of $119 an hour, but costs range from $55-$195 per hour.

Plumber cost to fix leaking or burst pipe:
National average cost $119/hour
Low-end cost range $55-$65/hour
High-end cost range $185-$195/hour

Dayne V.

My tub backed up and the water would not go down. I have one of those home warranty service accounts (*sigh*) and although they marked my needs urgent, they could not send a dispatch for ten (10) days and then added an excuse that plumbers don't work on weekends when the opposite is true. I found Brock plumbing, and yes, they work on weekends, and were able to come the very next day. Micheal fixed the problem right away and he is my hero! Thank you Brock Plumbing and Micheal! You go above and beyond. I'm sticking with you.

Sophia W.

Great and fast response, service from Michael was excellent. Our water heater gave out on us on Christmas Eve and Michael helped us get everything we needed for our house . Thank you very much guys

Ralee B.

Ramon with Brock Plumbing was knowledgeable and professional. He helped clear out our plumbing issue. He was time expedient and got the work done. Impressive work, and so very appreciated. Thank you.

El C.

We have used Brock Plumbing for several services over the years and are pleased with their service. Each time it's been Michael who's performed the jobs. First it was a backup in our kitchen sink that required a 100-ft snake to unclog. Next was our main line leaking sewage out front of our house. Michael came out within a day or 2 and found roots had intruded and broken the line going to the street. He took the time to show me with the camera where the break was and gave us a no-pressure cost for repair which the service call fee would be applied toward. I spoke with friends and family who are licensed plumbers (but not local) to determine the best options for repair between adding a second cleanout vs not and then ran these by Michael, who respectfully discussed both options and left it up to me, stating that he would charge the same fee either way I went. They did the repairs in a timely manner and lowered the cleanout so that it no longer stuck out about 5"" above our river rock, making it better than it was before. Most recently our water heater pilot assembly went out and Michael quoted us for repairs. We agreed and got a call the next day that the part price had gone up and wasn't in stock, but we opted to still proceed because it was still way less than buying a new water heater. Michael came on a Friday evening to install the new parts and while he was in there discovered early signs of the tank starting to leak, so instead of just installing the non-refundable part he offered to keep it for a future customer's repair needs and install a new water heater instead. It was getting late and we were concerned about looking at waiting until Monday for a new water heater after a week now without hot water, but Michael offered to come on Saturday to complete the repairs. He started draining the tank right then to save time installing the next day and got it done for us. No more cold showers or trying to get to the gym to get warm water! Even though it was more expensive, we were ultimately happier knowing that the new heater came with a warranty whereas the repair had none, especially after finding out the existing tank was starting to fail. Michael even mentioned their website had a coupon going on at the time for our particular service.
The lady who answers the phone has also always been courteous and it's nice to talk to the same person each time.
Based on our experience I can say that Brock Plumbing is prompt, courteous, reasonable and does a great job every time!

Brandon R.

Friendly, easy to talk to staff. Quick response and on time appointments. Fixed a leak behind shower easily and fixed outdoor pressure valve that had broke. Great service.

Erin L.

Very satisfied with the work Brock Plumbing did replacing our water heater. Responded to the online request within 20-25 min of me submitting it. Really friendly setup an appointment for an estimate that day. The window she gave was long, but they came at the top of the time frame. They came to the house in total compliance with COVID rules. Looked the situation over quickly (the problem was obvious) gave me the best quote I got ALL day. It included the new water heater, not just the labor. Once we were ready they gave me an appointment for the next day...yay! They gave me another wide window of time, but again they came in the earlier part of the time frame. Actually they were early. Did the job in the quoted time frame installed the correct water heater (for a manufactured home), a BETTER water heater.  The cost was what they quoted the day of the estimate NO surprises, the only extra cost was for hauling away the water heater so ask at the estimate if you need that, it's not much at all.  The new one looks so professional and works great...and with a shut off. Thank you for doing such a professional and great job!