Brison's Plumbing

Milton W.

I called Brison's plumbing to unclog a drain. We had an established time for them to show up, but then at the last minute they called to cancel and never came at all. Although they canceled, they still charged me $95 for the reservation. After repeated calls to takeoff the $95 from my credit card they still haven't done that after three weeks. I asked them to send a check instead for the refund and still haven't received a check. I would be cautious about making appointment with this company. in my opinion, they should not charge the client until their service people arrive at the work location.

Kevin B.

I called Brison's plumbing to hire them to unclog a soft clog in my toilet. They charge a $95 nonrefundable dispatch fee that would be applied to the services that would be rendered. No problem with that whatsoever. What I do have a problem with is getting an $800 estimate for a clogged toilet. Not a we don't know what's obstructing it clog, a fairly obvious soft clog of toilet paper. The technician was a nice guy that I suspect very uncomfortable with handing out that kind of an estimate. To the point when he returned to my apartment, which took 20 minutes because the home office has to create these estimates, when invited back in the apartment, he opted to stay in the hallway. Bottom line is for some of these companies there are reasons why they don't give you a rough estimate and charge an absurd Dispatch fee. They know they can just make an easy buck at $100 an hour for just stopping in and if they get a sucker to pay $800 for a clogged toilet then it's a double win. By the way that was the low estimate. There was a proposal for replacing my entire toilet for $1200. So $800 unclog it for $1200 replace the whole toilet. Bad business. I came back to edit my review. It just so happens that another company came out and was in and out and 15 minutes. It was exactly as it was suspected. A soft clog. It may have cost me $300 because that was the minimum but it sure as heck wasn't $800. I stand with my review and do not hire this company.

Janet K.

Really disappointed. I worked with him for several years for all my plumbing needs and had no problem. He was always polite and reasonably priced. Then, recently, I asked him to fix something fairly minor and he told me I had to replace my entire (new) disposal and that my problem was because of my ""broken"" (new) dishwasher (it wasn't). He took my money as a ""diagnostic"" fee to tell me that there was nothing he could do and ran off. When, the dishwasher repairman finally looked at the dishwasher, he said it was a minor problem that required a minor repair by the plumber, not him. I asked Brison to come back since he already took my money and he blocked my calls. What happened to him?!?

Larry N.

So disappointed with Brison's Plumbing! I was quoted $995 to fix a clogged drain for my tenant. After I paid the amount the plumber apparently did a little work and left without fixing the problem. the plumber said he would contact me to discuss. However I did not receive any phone call. I was forced to hire another plumbing company. The new company was able to fix the clog and they charged me 1/2 of the amount that Brison's charged me and they gave me a 6 month warranty. I have left 3 messages with Brison's and they have yet to return my phone call. The first time I called them they told me they would call me right back and they would refund my money. The last two times I called my call went directly to voicemail. I feel that I have been victimized.

Byron C.

Real helpful...... knowledgeable... very neat....definitely recommend this company to my friends and family

Consumi R.

Thanks Brison! He is very professional and very efficient. Also very patient with hearing about your concerns and giving sound advice! He responded to our water over flow for our laundry drain and fixed it! Thanks! You have skills!

Beth ..

Scheduled an appointment quickly, but they cancelled the appt right when it was scheduled to start. Rescheduled for next week, then they cancelled that appt the day before. I have to take off work and schedule other people around this appt, so cancelling last minute doesn't work for me.

Michael Y.

Matt from Brison's was extremely professional and thorough with his work. We appreciate him taking the time to do a complete assessment.

Leona K.

Not sure what happened to this guy. He was responsive in the beginning when requested for an estimate. Waited for a quote, followed up the next day and no response. It's day 3 and still no response.. I guess no bathroom renovation from him. It's too bad, I was hoping to hire him since he sounded knowledgeable on the phone and had great reviews on Yelp.

Joelle S.

We had a clog in our main plumbing line and we called Brison's Plumbing at the recommendation of a friend and we are so glad we did. After we called them, They were at our house in an hour working on our problem. Matt was professional and knowledgeable and very thorough with his work. Their pricing was very fair and affordable. I highly recommend Brison's plumbing, they will be my go to company when I'm in any need of plumbing services. Thank you for all your help!