Bright Side Plumbing

Ken N.

I called to make an appointment for the ""$49"" drain cleaning special. The plumber looked at the clogged drain in my garage without attempting an actual repair then quickly began looking through his computer to write a new quote for $200 . I was told that the floor drain didn't qualify for the special pricing. Can't say that I'm surprised. Can anyone recommend an honest plumbing company in the KC area? I can't believe all these companies are so dishonest.

Angel V.

I just want to say how thankful and grateful I am that I have crossed paths with this company Brightside and the technician named Bradley who came out and serviced my home today. What seem to be something out of reach for me and my family turned into a blessing in disguise. I am truly thankful for Bradley for his customer service, I am thankful for his authenticity and the genuine concern and emotions he shared with me without even knowing. I didn't have a corporate giant/person come to my house today, I had a real life human/person. Bradley you are the GOAT. You made my day and I am forever grateful, you lifted weight off my shoulders. Thank you, thank you, thank you so much for taking care of me and my family and thank you for going out of your way to make sure you offered the best customer and quality service. A customer can ask for -- if you are reading this review, I pray you get as lucky as me and you get Bradley to come out to your home. Great guy, great service, efficient.

John L C.

Incredible experience! A real person answered the phone (no primitive AI). A non-emergency, btw. Got same day appt...wait, it gets better. A really nice guy who fixed my plumbing in a short period of time. & the charge was exceptionally reasonable. They hve a really well done web site, which made some great promises (always the case). BUT they exceeded the hype. I'm an old geezer & hve seen such level of service go downhill decade after decade; not the case here. This is Old School! My house is going on 130 years old & my pipes hve been Jerry-rigged many times; so it took a pro. Read some of my other reviews just to know that I seldom dispense undeserved accolades. Let this review be my thank you letter

Elouise G.

Had terrific service that went far and beyond what would be typical from James G from Bright Side. I had made a mistake in the toilet I ordered. He was very patient with me as he figured out what I needed and rearranged his schedule while I returned the mistake and got what I needed. When he finished his other appointment, he returned to install the correct toilet. I haven't come across any other company that would be so accommodating

Jeanne K.

Plumber they sent apparently can only work on new plumbing items.
Beware if you own older house. Rude and broke first thing he touched. Don't be fooled by all the positive Yelp reviews. No FREE estimates as advertised. $200 trip charge and plumber told me he couldn't give me an estimate.

Janis D.

I had a very good experience with Thomas from Bright Side Plumbing. I didn't know this business prior to my call for a time sensitive matter. I got a call back immediately from Kalen and a visit from a plumber within an hour. I highly recommend this business for their scheduling, their politeness, and their expertise in setting up a new outlet box for washer/dryer. Everyone who answered the phone there was gracious and helpful. I'll definitely call them again!

Susan H.

I highly recommend Brightside Plumbing. They redid all the plumbing in my house, they had to dig out collapsed drains in my basement and replace them, they installed a new sump pump system, and had to replace the sewer line. It was a big job and unexpected. Kelan was very professional, friendly, informative and flexible. The whole crew was also great! All of them communicated all aspects of the job and kept me informed of what was going to happen. At the end of the job, my yard looked better than it had before it was torn up to replace the sewer line and the basement plumbing was much more streamlined. I will definitely use them again for future plumbing needs.

Tammy S.

My sewer line was clogged with tree roots and they were able to set up an appointment quickly to give a free estimate. They arrived promptly within the time frame they gave me and even sent a photo in the text of the technician. ++++ It didn't take long for them to assess the situation and let me know of a special they were having at the time that I could take advantage of. They were able to get the job done quickly and take care of an add-on with fixing my shower diverter. These guys were friendly, looking out for the customer and did an awesome job!!! I will definitely be using them again if needed. Big fan! Way to go Mario and Luigi. ;)

Cory R.

We moved into a house with lots of plumbing issues and James from Bright Side Plumbing has helped us IMMENSELY. Service has been reliable, affordable, and high quality.

The first plumbing company we had out here (not Brightside) was for a water heater install and I had a couple issues with them. I feel like I was being gouged and the installation was missing a few finishing touches that James from Brightside noticed immediately and fixed for us.

James has also been very friendly and given great advice so that I can do some of the more simple plumbing repairs myself.
So far, we've had him out for a sump pump installation, to fix a leak in a kitchen sink, and to repair a faulty shutoff valve from our main water line.

We will keep using Bright Side for any future plumbing calls.

Aaron S.

The guys with Bright Side Plumbing were great! My wife and I had an issue with a leaky shower and not only were the Bright Side guys able to fix that but they identified other issues with some of our piping and fixed us up and explained risks it would help prevent. Extremely friendly and personable too! We definitely recommend them.