Brian's Plumbing

Jules R.

I've used Brian's Plumbing three times for a property in Wichita. They've tackled issues as simple as replacing a garbage disposal, to complex projects like installing a new water line, and running a hot water line to the outside faucet. I found the work to be of good quality, and was able to get them out pretty quickly. Granted, it was not always cheap, but few plumbers are. It's worth the extra to me for it to be done right, as I don't have time to fool with people who don't respond or do shoddy work. For me, it has been a good experience.

Argh E.

Loved that they were observing coivd-19 protocols, and wore masks! They were prompt, polite, professional, knowledgeable about their work, and diagnosed my situation after just a few minutes. They had great, affordable plumbing, and knew their business when it came time to fix my leaky shower. I recommend their service to anyone looking for fast service with a smile! Thanks Guys! If I need any other plumbing done, when I need professionals, I have your number on speed dial!

Taylor F.

Missed two very obvious things on a plumbing inspection out of laziness, but had no trouble charging for it. I won't recommend BP to anyone anymore. Bad business practices all around.

They have since called due to my review on Facebook asking "well what did we miss?" Husband explained the obvious. They admitted to "probably should've looked at that better and spent a little more time on it." And that was that. A resolution to make it right done by the business? No.

Don't go to Brian's Plumbing. I'll continue to spread the word to everyone I know.

Finesse S.

Poor customer service. They seemed like they were bothered by me making a service call. I was willing to pay the extra money for emergency services but the attitude of the ladies who answer the phones made me change my mind.

Jo Ann B.

If you are a single woman expecting not to be taken advantage of......AVOID doing business with Brian's Plumbing!!!!!!! I was charged $970.00 for a $250.00 fix. AND, after selling me a water heater I did not need, 3 days no hot water....I googled the problem. In less than 5 minutes with a master plumber, I found a huge leak under the house that should have been OBVIOUS to a plumber. They fixed the leak and charged me for it. They left at 4:30 pm. 2 hrs later, no hot water. They didn't turn hot water back on. They left again at 7:30 pm. After tracking mud thru the house. 7:40 pm, no hot water. Grabbed flashlight, went to my new water heater, that I never needed anyway......the breaker was never turned on. So, unless you want to go without water for days, spend money you can't afford to, and in the end have to figure it out by yourself.........don't walk away-RUN!!!!!!!! AND, if you're expecting customer service or to speak to the owner.....let me save you money and time - call a REAL plumber that is HONEST!

Gregg C.

Great job. They explained everything very well and did great work in a timely manner.

McTerry T.

They came out quick, I had clogged drains and a shower that wasn't functioning. The technicians were able to figure out the problem with the shower head easy and the drains were clogged minimally. They poured drano in the drains, ordered the shower part, and came back two days later to replace. Total time of work all together was 20 minutes (to pour drano and replace a spout). The spout was marked up 40% (so they would make profit I was told) and I was charged $135 for labor. Being military I figured they would have some sort of discount. I would not use this company again as it seemed they are too concerned with making money over doing what's right for the customer.

Derrin W.

said they fixed stuff under my house that never got fixed. my other plumber came out and took pictures of there 'WORK'

DO NOT USE
owner was suppose to call me back never heard anything from them

Andrey S.

Every time I work with this company I'm just amazed and the professionalism. From the kind workers explaining what they are doing, to cleaning up after themselves ( ok this is a huge one lots of people leave messes when they are don't and I am left to clean up after them. Not with Brian's plumbing). Brian him self is a nice guy, tries to save you money by letting you dig your own holes for pipes (sounds weird but for 80$ an hour I can dig up the back yard myself and he even suggested it if I wanted to save money)

Barry MaCockiner S.

I've had TWO separate jobs done by them (one possibly leading to the other) in which during the second job the older gentleman either A). Sat in the truck, only coming in to boss the much less experienced employee around B). Frequently starting arguments between himself and the other plumber (typically at a level of volume my T.V. couldn't tune out) or C). Providing me with blatant, unnecessary degrading comments on my roommates. Not to mention the job took an unpleasing THREE DAYS to complete, including often breaks to go get tools they didn't bring. Overall Mood: Uncomfortable