Brian Wear Plumbing

Elaine B.

If I could give zero stars, I would. I paid for a tech to come out and give an estimate. After calling to inquire about the estimate a week later, I was told that I only paid for the tech to come out and look, not for an estimate (which did me no good). I was then told an estimate was sent by email, but they could not forward the email as evidence that it was sent, nor was I able to locate such an email in my email account. Waste of time and money. Run, do not walk away from this company.

E. M.

Brian Wear plumbing quickly answered my question via the chat service and it was very helpful. Thank you!

Bruce S.

They have done good work for me in the past with toilet repair issues. The last time I had them fix a toilet I asked them to mount a new seat that I had bought for it. I spent $375 total for the job. They charged me $35 to mount the seat. It's a 5 minute job. It's clear that they no longer value their repeat customers. They have gotten too big for their britches.

Laura D.

they were polite over the phone but i just was calling for estimates, not for actual use.

Mike R.

BJ and Ben did a fantastic job. They called and texted when they were on their way. They were friendly, courteous and professional. The price was fair and reasonable.

Robert H.

Unethical and dishonest company. I have a damaged faucet and called the service number for a service. When the service representative arrive he said he could fix it but need two parts and he would return shortly. The water was pouring out of the back of my house. He choose to never return or call. So I called the dispatch and asked her to return my call to find out if he was going to do what he said. She never returned my call. I was told by a friend who was in the business that that sounded like Brian. Don't waste you time or money contacting them.

PS. I called the fire department and they were able to help turn the water off so I can get someone else to help.

Jon H.

My household has used Brian Wear plumbing for numerous projects and always had great service. We only had one small issue with a job done for installation of a water heater but once the issue was brought to their attention, it was handled by the company promptly.

Bob B.

Do not use Brian Wear Plumbing unless you want to be charged an outrageous amount.. sent two plumbers to replace a faucet...328 dollars

Paula D.

Brian's was able to come soon after I called. BJ arrived, was able to fix the problem, and then took care of other issues I had around the house. Didn't try to upsell me on anything (e.g. Water softener). BJ was professional, clean, and cleaned up after himself. Don't call any of those big ad companies!! I highly recommend Brian's.

Randy H.

First negative review I've ever submitted for a home service provider. First, their plumber tried to convince me I needed to purchase a $1,400 toilet for a rental property (really??) They adjusted the valve on a different running toilet, but when that did not solve the problem, they wanted another almost $200 to come back out to put in a new valve and flapper. Brian Wear Plumbing did not honor their advertised warranty. It appears their plumbers work on commission and try to sell more expensive units and services than needed.