Brett's Plumbing

Lori N.

Brett charged $807 in Monroeville, PA, to install a piece of crap $99 Home Depot special, American Standard toilet, and it wouldn't flush. He adjusted it, but it never worked. Months of a no flush toilet.

When I balked at the high cost of the toilet installation (It's WAY out of range), Brett told me if I couldn't afford it, then that's when I should sell my blood plasma.
A plumber telling a customer to sell her blood to afford his cheap nonworking toilet. Let that flush through your mind before you call Brett.

Recently, after many months, I finally replaced it.
A Gerber toilet. Strong. Flushes every time. Aren't toilets supposed to do that?
It cost half of what Brett charged. A Gerber is more expensive than an American Standard. How is that possible?

It's possible when a service provider cares about customers, is honest, and kind, and won't look for an opportunity to take advantage of someone who can least afford to be taken advantage of.

$807 for a faulty toilet.
And an abominable insulting plumber.

Theresa P.

We had a small job which many plumbers don't want to be bothered with. Brett's took the call, came the next day and charged an honest and reasonable fee. Very easy to work with. Professional, honest, and fair pricing. And just a nice guy! Will use again and highly recommend to others.

Lisa M.

He is the best. if you text him he always answers or calls back as soon as he is available . Try to remember he is very busy nd it is just Brett, not random other plumbers working for him.
He is excellent at his profession, and won't take advantage or overcharge.
He is a great plumber and person.

Brian K.

Brett's came to repair my mothers tub drain and redo her laundry sink water lines he did that a well and good despite accidentally cutting a water line he didn't mean to and I was there watching him do it all and actually helped him a few times when he needed a second pair of hands. What was unprofessional about him was the fact that after he was done he never wrote out an invoice and for a whole year my mother and I have tried multiple times to get ahold of him to pay for his services and just today he sent a text to my mother saying she owed $1,600 because he couldn't get ahold of her for a year and he made every excuse why ""he changed multiple phones, family getting sick, children being born, vacations, etc""
All this shows a lack of professionalism of him to complete his jobs unless he does this to all his customers so he can charge them more for ""not being able to get ahold of them""

Michael O.

I'm called Brett for a new hot water heater and to replace a corroded bathroom sink drain. He does amazing work and very reasonable, highly recommended.

Yvette F.

We had an issue with our water pressure regulator which caused our water to shut off. We searched for plumbers in our area and found Brett. He was able to come out within 30 minutes which were so grateful. He promptly fixed our issue and the charge was reasonable. Awesome, right?

Well, here is where things take a turn. Because we were so happy with his service, we asked if he could install a new shower faucet. He explained what was involved which was more work than we thought because he had to create an entry panel and shut off valves in addition to replacing the faucet. We called to schedule this and someone answered and said he would call back. After a few days, he didn't return the call so we called again. He asked us to take a picture of the model and serial number of the new faucet we bought so he could find an equivalent with his supplier. We provided him with that information immediately. We never heard back from Brett. It's been a couple of weeks now. I don't know if the job was too involved or he didn't want to do it, but if that's the case he could have said so. I was all ready to provide a great review because this helps other people make decisions. Unfortunately, the best I could do was a three stars.

Joe N.

I called Brett because I needed help with a job, and he didn't have any openings today, but actually referred me to another plumber that might be able to help me out. There aren't many people out there that would try to help someone when they aren't receiving any business, but Brett's did. Thank you for trying to help me, it's certainly much appreciated.

Jason P.

I called Brett since I had no running water in my house due to a leak. He wasn't available to come out that day due to being fully booked but he gave me advice on how to temporally resolve my issue. He even gave out his personal cell and said to send him photos of anything that I'm stuck on and he would walk me through it. That's unheard of since most people want paid for their time! I will be using Brett's Plumbing in the future!

Yog J.

I called in Brett for a broken shower handle. I was very pleased with his work. He was very efficient in getting the job done. I also appreciated that he cleaned up everything afterwards. Brett is a friendly guy and very knowledgeable in plumbing. He took the time out to explain everything and share some tips with me. I would highly recommend his service.

Rhonda D.

I used Yelp to find a plumber in my area for a leaky upstairs toilet that was leaking into my downstairs bathroom. I was referred to Brett's and gave him a call. He was prompt very courteous, explained the problem and resolved it within a reasonable time. His pricing was reasonable (a lot less than I anticipated) and he was pleasure to work him. Will definitely use him again and I highly recommend him for any of your plumbing needs!!