Breckenridge Mechanical, Inc

Penelope T.

Worse company I've ever dealt with. They have non existent customer service so if there's an issue- they completely ignore numerous phone messages & have no intention of rectifying it either. I called for a simple routine maintenance check on my working furnace & when the guy was done, first it sounded like a jet engine in my house, it started going on & off. I left detailed messages which were ignored & when the furnace died on a zero degree day they wouldn't call me back & said during emergency hours they only take contract customers. Stay away from this company or you'll find yourself with a bad outcome.

Update- they came & took apart the furnace & said they would order the part. After a week of calling with no return calls they finally answered the phone on Friday& said they weren't ordering the part. They wasted 2 weeks of my time besides breaking my furnace during a routine service call.

Stay away from using this company for anything- very disreputable!!!!

Joelle M.

Really great service. No cheap but they are prompt at answering service calls, keep you in the loop, are friendly, clean and let you know what is going on.

S C.

Breckenridge mechanical has been great! I've only used them a couple times, but they came through for me when I needed them. I'm now signed up on the annual plan so they can do the upkeep. Shelly answered the phone when I called last and she was wonderful!!!

Greg M.

I will never use Breckenridge Mechanical again for servicing my boiler system. They recently changed out a Honeywell Replacement Head on one zone valve (did not even have to replace the valve itself) and replaced a small expansion tank. The cost for the service exceeded $500 which was clearly double what a competent competitor would have charged for the same service. Customers should be aware of exorbitant labor charges, exorbitant materials charges, and double dipping Miscellaneous Expenses. Breckenridge Mechanical's office staff are unfriendly, rude and totally focused on maximizing service charges rather than fairly serving their customers. I will use one of several competitor companies when I next need professional help.

Danielle J.

We had an issue with our heat and hot water. They stopped working during the coldest day of the Winter. They came out and repaired it right the first time! Great company!

A Z.

No reflection on the technicians - they seem to be with the program but the office is staffed by unprofessionals who would do anything to charge; they prevented the tech from providing us with an itemized list of corrections (because they had a falling-out apparently with a warranty company covering our hvac who in turn had dropped them from their vendor list) and left us hanging with a non-working heating system. Piss poor customer service, bad attitude and plain old lying. Buyer beware!!!

Frank W.

I rarely give one star but sadly this time it's deserved.

We had them come out to provide us with an estimate for the repair for our boiler. I explained that I need a written estimate and was told that they can not provide estimated due to company policy. What kind of strange policy is that? So I tried to reach the manager several times to explain why I needed a repair estimate and a quote for a replacement for the full system. Left a message as well ... never got a response ... so they seem to not to be interested in customer satisfaction,service and doing business in general. So don't wast your time and call someone else.

Tom M.

Jim came out and fixed our busted pipes on short notice. He was on time, efficient, very well mannered, professional and the price was fair. I'm was very happy with the service.

J Z.

Jim came out today to do a PM on my gas forced air unit. After a great inspection, he explained everything he did, what he looks for, and how the unit performed. He cleaned up after himself and then e-mailed the invoice immediately. Fast, friendly and complete. Breckenridge Mechanical are my new go to business from my HVAC needs. Thanks Jim!

David S.

An ongoing problem with our furnace was quickly addressed when Jim was dispatched to our home on Peak Seven. He demonstrated a through knowledge of our heating system and he was able to correct the problem with a couple of adjustments. His professionalism was reassuring and his service sets the standard.