Brass Monkey Plumbing

Kim W.

My experience with Brass Monkey was absolutely delightful- which I don't think I expected with a plumbing issue. Aliyah in the office was extremely helpful and clear when scheduling the crew to come out and look at my main plumbing line issue. Nathaniel and Fredy diagnosed the problem and gave me a couple options to deal with it in my budget. They were quick to schedule the repair and Alex, Fredy and Elias all made sure I understood what was happening and they completed the work in half a day. They were quick, clean and solved my problem and were very kind the entire time. I would definitely use Brass Monkey again and highly recommend them.

Tom T.

Great service! Our kitchen drain was totally blocked. I called and left a message for help & received a call back shortly thereafter, much to my surprise. I'm not used to contractors calling me back right away.
We discussed the problem & I was asked to hold for a moment, then was told a technician was on the way!
The technician, Echeverria, arrived, assessed the situation, and explained the charges & work scope.
Success! Elias was very professional, very friendly and very efficient!
I highly recommend this company. A local family owned company!

Jana L.

Contact the CCB, Construction Contractor's Board, at 503-934-2247, for complaint against Brass Monkey Plumbing before hiring them.

Fred M.

These guys are great. Their pricing was reasonable, they were very knowledgeable, they were professional and the delivered. I had them move a drain pipe, as well provide a new location for a free standing tub replacement.

G Y.

Got lots of estimates to move gas water heater from laundry room to the attached garage. Settled on Brass Monkey because Nathaniel was very easy to talk to, and he was willing to work with me as I had some special requests about the install.

Setting up appointment and scheduling the work was easy. Install day arrived, Nathaniel and helper (sorry forgot his name?) were very congenial and helpful. I called some audibles by asking for some other things too (outside scope of original requested work) and he was happy to help me out.

Everything went as planned w/o any hitches. Gotta say, best experience I've had w/hiring a plumber!

Ryan F.

Water heater problems. Fast, friendly, on time, reliable and professional. Thank you!!!

Brad B.

This is a review of frustration. Brass Monkey has been recommended by several people and seems to have fairly good reviews.

I have now left 3 different messages, both voicemail and with staff, wanting to speak with someone about installing a soft water system. 3 times I was told I would get a call back. 3 times, nothing.

I considered a zero star rating but ended up just deciding that I wanted them, and others to know of my experience.

Beverly A.

Super responsive. I was surprised at how quickly they responded and how quickly someone could come out. There was no up selling which was very much appreciated. I'd call them in a minute should a need arise again. Very friendly and polite too!

Kim R.

We've used Brass Monkey twice now. Their technicians are very personable and honest, the pricing fair. I've had no issues with their work, they've fixed two leaky tubs for us. I'd say the company aspect that stands out most is their communication. They've got a fabulous and super-friendly scheduler, and they are diligent and efficient about updating you on times. Recommend!

Matt E.

Nathaniel went above and beyond with me on the phone in my emergency situation, he saved me a lot of money and the honesty is something that is hard to find in a lot of businesses these days. Thank you Brass Monkey