Brass Monkey Plumbing

Gwen P.

The main sewer line to my house needed to be replaced. After 3 bids, I chose Brass Monkey. They promptly answered my calls, listened to my concerns about the landscaping and were always very friendly. Even though my tree was in the area needing excavation, they worked around the tree in order to save it. Nathaniel, Edgar and Fredy understood how much the tree meant to me. After the main line was replaced, I was pleasantly surprised to find that they mulched and put in grass seed over the area that was excavated.
I highly recommend Nathaniel, Edgar and Fredy from Brass Monkey for all your plumbing needs.

Jeff W.

We had a 19 year old water heater that needed replacing. We've had a great experience with Brass Monkey the 2 prior times we've used them (shower and kitchen sink work). They were able to come out within a couple of days (it wasn't an emergency fix so this was fine.) The tech did a great job explaining options for the water heater and didn't push when I explained what our budget would allow for at this time. He did great work, cleaned up well and walked me through the functionality of the new tank, something I knew very little about. We spent just over $2k for a basic model and work/haul-away combined that came with their own 3 year warranty and the manufacturers longer one as well. We were very pleased with the experience yet again and while I hope we won't need to contact them soon, they'll definitely be our go-to for future plumbing work.

Linda E S.

I want to thank all of you at Brass Monkey for making our project turn out so well. Everyone was so wonderful to work with. They worked hard and were very professional & efficient. We had a problem with damaged shower panels, and they took care of it in a timely manner. We love the new shower. We will be using Brass Monkey in the future for a couple of other projects that we intend to do and (heaven forbid) if we have any plumbing problems, they will be our go to company. And will recommend them to friends and family.
Thanks to everyone for a job well done.
Aalyiah you were really great to work with. A special thank you to you.

Kim W.

My experience with Brass Monkey was absolutely delightful- which I don't think I expected with a plumbing issue. Aliyah in the office was extremely helpful and clear when scheduling the crew to come out and look at my main plumbing line issue. Nathaniel and Fredy diagnosed the problem and gave me a couple options to deal with it in my budget. They were quick to schedule the repair and Alex, Fredy and Elias all made sure I understood what was happening and they completed the work in half a day. They were quick, clean and solved my problem and were very kind the entire time. I would definitely use Brass Monkey again and highly recommend them.

Tom T.

Great service! Our kitchen drain was totally blocked. I called and left a message for help & received a call back shortly thereafter, much to my surprise. I'm not used to contractors calling me back right away.
We discussed the problem & I was asked to hold for a moment, then was told a technician was on the way!
The technician, Echeverria, arrived, assessed the situation, and explained the charges & work scope.
Success! Elias was very professional, very friendly and very efficient!
I highly recommend this company. A local family owned company!

Jana L.

Contact the CCB, Construction Contractor's Board, at 503-934-2247, for complaint against Brass Monkey Plumbing before hiring them.

Fred M.

These guys are great. Their pricing was reasonable, they were very knowledgeable, they were professional and the delivered. I had them move a drain pipe, as well provide a new location for a free standing tub replacement.

G Y.

Got lots of estimates to move gas water heater from laundry room to the attached garage. Settled on Brass Monkey because Nathaniel was very easy to talk to, and he was willing to work with me as I had some special requests about the install.

Setting up appointment and scheduling the work was easy. Install day arrived, Nathaniel and helper (sorry forgot his name?) were very congenial and helpful. I called some audibles by asking for some other things too (outside scope of original requested work) and he was happy to help me out.

Everything went as planned w/o any hitches. Gotta say, best experience I've had w/hiring a plumber!

Ryan F.

Water heater problems. Fast, friendly, on time, reliable and professional. Thank you!!!

Brad B.

This is a review of frustration. Brass Monkey has been recommended by several people and seems to have fairly good reviews.

I have now left 3 different messages, both voicemail and with staff, wanting to speak with someone about installing a soft water system. 3 times I was told I would get a call back. 3 times, nothing.

I considered a zero star rating but ended up just deciding that I wanted them, and others to know of my experience.