Brandon's Plumbing

Whitney A.

We have used Brandon's Plumbing twice now and both experiences have been amazing. They get you booked quickly and have always been on time. They also keep you updated with a text to let you know they are on the way and send a picture of the technician who will be coming to your house. Their work has been great and they have fair and competitive pricing. I will be using them for all my plumbing needs in Norman.

Josh M.

Good luck getting them to show up and especially don't expect them to be on time. The expected does happen...but after rescheduling for the second time and nobody showed up, I called and they told me the technician ""overlooked"" my appointment on his IPad.

Vicki F.

Needed an emergency clean out and specifically told the plumber because the laundry flooded the laundry room. He did show up and was professional - but I waited 7 hours for him!! He did the line clean out and said the laundry would be good to go and left. Start the washer and have water all over the place. Sink causes the same problem. Ask them to fix THEIR mistake and told me they'd have to charge me. AWFUL
customer service.

Dev W.

We will always use this company! Denver was incredible! New exactly what we needed & blessed our family today

Brandon W.

My hot water heater was leaking, and the valve could not be turned to shut it off. I had to turn off water to the entire house until someone could come take a look at it.

This happened on a Friday evening. Called Brandon's Plumbing on Saturday, and they scheduled my appointment for between 3-5 pm, and said it would be a $91 charge for the visit to assess. No problem.

They never showed and never called. I'm typing this on a Sunday, still without water, and now I have to try to contact ANOTHER plumber for a Sunday visit, essentially starting from scratch after I wasted an entire day on their assurance that I had an appointment.

DO NOT USE THEM. If you don't show up for an appointment, and don't even bother to call the customer to let them know, then you don't deserve to be in business. I don't appreciate this unprofessional nonsense at all.

Justin K.

On Saturday 11/28/20 I realize we had a sewer leak under the house. I called Brandon's plumbing to have them come out and repair it. My appointment was set at 4:30 pm a that day. Starting at about 5:30 I started to call their dispatch to get an eta. They kept on giving me the runaround on when they would be here. Every time I talked to them they told me a tech was in route and it would be about 45 minutes. They finally showed up at 10:30 pm. The tech came in and did a quick diagnosis and said we were leaking sewage and had a lake of poo under the house. Of course that late at night they weren't able to do anything about it. I was told i would get a call Monday to schedule the repairs to the tune of $2200 plus the service call charges I paid that night. They charged me an extra $150.00 to come out after hours and didn't even advise me of that extra charge till the tech was asking for payment Saturday night. Fast forward till Monday I had to call them due to no phone call. I told the tech it needed to be done Monday or Tuesday due to work schedule and the fact we have raw sewage leaking into the house. They set me up for Tuesday to come and do the work inside and later in the week to do the outside work. I wasn't happy but agreed. I get a phone call this morning they canceled today. So now I have to find someone else that can come out because I am tired of the runaround I am getting from this company. I am out $250 and had nothing done except a quick quote and being told what I already knew. Don't use this company if you value your time and money.

Dustin B.

I was just charged me $1233.00 per hour for gas line repair. Two men and 2 shovels. If you are in a bind and they can gouge you, they will. Keep scrolling find another plumber that won't charge $1233.00 per hour. They gave me an estimate range depending on how hard the digging was. Easy digging (shovel, no equipment) and they charged the top of the range. Don't make my mistake, calling them will cost you. I paid for more standing and smoking than repairing.

Steven W.

Very Disappointed- I referred my 62 year old mother to them because she had a leak somewhere that flooded a bedroom. Brandon's showed up and did absolutely nothing. They didn't find the leak but yet charged her 185$ and told her ""she definitely"" had a slab leak somewhere and it would cost a minimum of 2000 to fix and 2 days to fix. Keep in mind they never found the leak which is what they said they charge 185$ to do. My neighbor who is a car mechanic went over to her house and found where the leak was coming from in 45 minutes!! DO NOT WASTE YOUR MONEY! Look else where - I ended up paying her back since I was the one to refer her, don't make the mistake I made.

Sean E.

I had sewage line backing up in my back yard on a Sunday. Called Brandon's and he was out here quick. Fixed everything and cleaned up after, honest and trustworthy. They will be my go to for plumbing

Leigha D.

Terrible quality of service as well as general lack of knowledge in plumbing.
I associate this problem with the fact they are using apprentices with no knowledge and charging for Journeyman. Do not let them near your property.