Brandon Plumbing Services

Diane E.

Call around and you will find that they are price gauging customers double the cost of what other licensed plumbers charge. Tim is who I spoke to and it is most likely the same person others had a bad experience with. Gave Tim a chance to save face on why his prices were twice as much as his competitors and what his people would do to justify me paying double everyone else's prices and he said he didn't need to justify, which I guess I respect if he's the owner. $675 to clear a clog on a Saturday vs. $340-$360 through their competition. Call around, don't settle!

Patrick K.

I had a main line from the county leaking into my soil and turning it into a mud pit. I made the repairs myself, but when the water was turned on I found a new problem, a coupling further down line that had never been glued and broke. After 2 days of sweating I called and Tim who hooked me up with his technician Stacey. Showed up within a few hours. He was honest and said that my prior work looked great and I could complete the job myself. Being wore out, I had him complete the work. Thirty minutes the job was done and I paid a reasonable price. Great experience, I would use them again in a second.

Cathi C.

I feel like I struck gold with this company. From the moment I called them (picked from a Google search after calling several others in my area), the owner/manager Tim did a great job of listening to my issue (a newly discovered pipe leak behind the wall in my laundry closet), offering some suggestions, possible fixes, then scheduling an appointment the very next day. He even gave me his cell number in case I needed to reach him quickly. He and his technician Jim showed up the next morning, fully assessed the problem and got to work. They were both extremely professional and the work itself is outstanding. Tim himself turned out to be quite an interesting guy - during the repair job he and I talked quite a bit; very personable, friendly and positive. It was beyond clear that these folks are a very customer-oriented company and that they care about and value those who hire them. My girlfriend and I almost asked them to stay for dinner, they were that good! Oh, and the price they charged for the repair was very reasonable. I am happy knowing that if I have any future plumbing issues arise that I have these folks to call. I know I am in good hands with an honest, hard-working, customer-oriented company.

Scott S.

Excellent communication, showed up when they said they would (unlike the previous 3 companies I tried). David was great and insightful, highly recommend using them.

John H.

Had a terrible experience with this company. Hired them to do a bathtub install and all new piping for the tub.Nothing was done right and some things werent done at all. The worst thing done was when the overflow drain pipe didnt line up with the hole in the tub , Mark tried to cover it up by installing the overflow cover plate without attaching the drain pipe.That was a flood waiting to happen downstairs.Had to have another company come in to redo everything and they did an excellent job for one third the price. All I wanted was some of my money back , but no responce.

Ed K.

Nearly criminal pricing. My 65 year old mother called to have them come clear a plugged toilet. After arriving nearly two hours after she expected them, they told her they couldn't do it without removing the toilet and it gave her a quote for over $900. She called me and I told her to send them on their way. They charged her a $200 service charge and made her feel ashamed for not going through with the job. I called another plumber I've used before and they quoted $250, so I scheduled them. When I called and spoke with Tim, he tried to explain to me how difficult of a job it would be to remove the toilet and clear the line. After questioning him, he admitted it would likely take under an hour. He then told me that he didn't quote $970 that he actually quoted $790 or something of that nature. I don't believe him over my mother and if you are willing to change your prices that quickly you know you're being unethical anyways. TIM, I'm a man of my word and I promised you a 1 star review. Stop ripping off senior citizens with your outlandish quotes.

Mark S.

Tim was very nice over the phone and answered all of my questions. He texted me his direct number while on the line with me to make sure I had it and said the plumber would be in contact to give quote and schedule. Mark, the plumber called within 15 mins giving quote and answering questions. And although we decided to do repairs ourselves this time, I will call them again if I ever need a plumber.

Brian T.

Had an issue with all 4 toilets not flushing on the ground floor and water coming up the master shower. Called Sunday night. Received a return call at 7am that someone would be out later that morning. Ernesto showed up around 11. After about 15 minutes, we discovered that it was probably a main line sewer clog and needed to be snaked. So he had to remove the toilet. OK. But he had no wax seal so he had to go buy one. 45 minutes later he was back and snakes the toilet for about 20 minutes until he broke through the clog. He then replaced the wax seal and master toilet and cleaned up. All was good until I was given the bill $769.00!!!!!! For less than 2 hours work? I was shocked but I did pay the bill and was happy to have working toilets again. (by the way was given no invoice only shown a text message from the owner and the amount)... I later texted the owner telling him that (upon research) I was overcharged by about $250.00 bare minimum. I was charged over $350.00 per hour!!!!! He responded that it was a flat rate job and there was nothing he could do about it. (Ernesto was a sub-contractor btw). While I am grateful that I have working toilets, I was completely taken advantage of...no doubt in my mind. Never ever again.

user u.

Had a leak in my dishwasher and had to remove. Discovered the shut off valve was broken and had to turn off the water to the house. Called Brandon Plumbing and they were able get to my house is just a few hours. Had them replace all the valves under the sink, 3 in total. Also had them replace a leaking hose bibb that had had a small leak. Grateful they were able to get my water back on same day I called them. Total for the 3 values and hose bibb was $982.55.

Mary S.

I broke my outside pipe and water was gushing out. I called Tim at Brandon plumbing and Tim sent someone out in 5 minutes to shut off the water. He sent someone later to fix my broken pipe. I thought the price was very reasonable. And I am very appreciative