Brandon Plumbing Services

Tom P.

Call around and you will find that they are price gauging customers double the cost of what other licensed plumbers charge. Tim is who I spoke to and it is most likely the same person others had a bad experience with. Gave Tim a chance to save face on why his prices were twice as much as his competitors and what his people would do to justify me paying double everyone else's prices and he said he didn't need to justify, which I guess I respect if he's the owner. $675 to clear a clog on a Saturday vs. $340-$360 through their competition. Call around, don't settle!

Robert K.

Had a terrible experience with this company. Hired them to do a bathtub install and all new piping for the tub.Nothing was done right and some things werent done at all. The worst thing done was when the overflow drain pipe didnt line up with the hole in the tub , Mark tried to cover it up by installing the overflow cover plate without attaching the drain pipe.That was a flood waiting to happen downstairs.Had to have another company come in to redo everything and they did an excellent job for one third the price. All I wanted was some of my money back , but no responce.

Tonya W.

Not sure who I spoke with, but this guy needs to work on his customer service skills. Will not be using his services!

Denise W.

Had an issue with all 4 toilets not flushing on the ground floor and water coming up the master shower. Called Sunday night. Received a return call at 7am that someone would be out later that morning. Ernesto showed up around 11. After about 15 minutes, we discovered that it was probably a main line sewer clog and needed to be snaked. So he had to remove the toilet. OK. But he had no wax seal so he had to go buy one. 45 minutes later he was back and snakes the toilet for about 20 minutes until he broke through the clog. He then replaced the wax seal and master toilet and cleaned up. All was good until I was given the bill $769.00!!!!!! For less than 2 hours work? I was shocked but I did pay the bill and was happy to have working toilets again. (by the way was given no invoice only shown a text message from the owner and the amount)... I later texted the owner telling him that (upon research) I was overcharged by about $250.00 bare minimum. I was charged over $350.00 per hour!!!!! He responded that it was a flat rate job and there was nothing he could do about it. (Ernesto was a sub-contractor btw). While I am grateful that I have working toilets, I was completely taken advantage of...no doubt in my mind. Never ever again.

Stacy M.

Tim was very nice over the phone and answered all of my questions. He texted me his direct number while on the line with me to make sure I had it and said the plumber would be in contact to give quote and schedule. Mark, the plumber called within 15 mins giving quote and answering questions. And although we decided to do repairs ourselves this time, I will call them again if I ever need a plumber.

Jessica V.

The rudest guy I have ever dealt with. I called looking for emergency service and was told oh probably not til tomorrow so I explained I needed someone out today (as it was an emergency) so I appreciated his time and he went on to be rude hang up on me and then send me a passive aggressive text message. I am mind blown to be honest. Not a professional company.

Bill V.

We had an urgent situation with a whole house clog while my wife was 40 weeks plus a few days... Tim and his team responded quickly, and very courteously, to our situation and fixed the issue. The plumber on site, Ernesto was fantastic! He explained what caused the issue and how to avoid it in the future. I feel fortunate that we will be able to find someone that did what they would say they would do, when they told us they would do it. Unfortunately that's not always the case. It's good to know there are still contractors out there you can trust. I highly recommend Tim and his team and will have them on speed dial for any future needs.

David S.

I had a main line from the county leaking into my soil and turning it into a mud pit. I made the repairs myself, but when the water was turned on I found a new problem, a coupling further down line that had never been glued and broke. After 2 days of sweating I called and Tim who hooked me up with his technician Stacey. Showed up within a few hours. He was honest and said that my prior work looked great and I could complete the job myself. Being wore out, I had him complete the work. Thirty minutes the job was done and I paid a reasonable price. Great experience, I would use them again in a second.

Clifford B.

Well, what more can I say than 'five star service'? I called Tim at 9:00 am with an emergency request at one of my rental properties. Broken bathtub faucet handle and tenant unable to shut off the water. Within minutes he had one of his plumbers, Mark, scheduled to drive out. Mark coordinated via text and cell with both me and my tenant, arrived on-site at 11:00 AM-ish. Ten minutes later, the problem is fixed. Everyone's happy.

Terry H.

Brandon Plumbing saved the day. I called many plumbing companies to help me out. I had sold a home and the hot water heater went out the day of closing. Tim was able to come over give me an estimate on the repair so that I could show the new owner that it was taken care of. I appreciate his effort to go the extra mile for someone. I would highly recommend them as most of us don't know a plumbing company until we need one.