Bradbury Brothers

John M.

Wow. Awful and dangerous drivers. Nearly run off the road by a Bradbury Brothers driver tonight, driving while on his phone, at night, in my neighborhood in The Woodlands. We LIVE here. No one needs your business bad enough to have kids and neighbors killed by distracted and aggressive drivers in a huge work truck. DO NOT USE.

Cody B.

I called Bradbury Brothers to replace my old A/C unit. They gave me options on different units and how they are different. They came by the next day and installed it. I was expecting at least a few days to a week. He also let me know about their payment plan with 0% interest. Great job Brothers.

Greg M.

JJ and Stephen performed electrical services- replacement of LED lights. Their work was very professional and thorough. Outstanding results. Price was within my budget. I appreciate their work from start to finish.

Alex M.

They were trying to sell me on a new AC unit, instead of just taken care of the issue I called them for.

Called two other companies and both said even though its old, it could still be maintenance for now.

Sonny X.

Had some work done in my attic. The job was done very poorly. I called them back to fix it. Suddenly the sink by the attic was backed up. A few plunges later I see attic insulation coming up from the drain. Scumbag move by James Walker at Bradbury.

Cordell T.

But your phone people call away too much set up appointments. Honestly, send a text instead but please stop calling so much. It's almost worth switching to stop the calls from happening.

Ellis F.

I was looking to establish a relationship with a new HVAC company as my current provider is retiring in the near future. I decided to give Bradbury Bothers a chance by using their "$69 Annual Tuneup Special". My current A/C is 3 years old and has performed without issue since installed. The Heater portion is original and 20 years old but has performed without issue as well.
The technician was very professional and seemed knowledgeable of his craft. His evaluation noted that the A/C condenser needed minor cleaning & the Heater Blower Motor needed a Major cleaning. He quoted $380 for the A/C Condenser cleaning & $820 for the Blower Motor cleaning. I reluctantly agreed & accept full responsibility for my POOR decision. Both jobs including the initial inspection totaled 6 hours which equates to $200 AN HOUR FOR LABOR, as no parts were needed.
His report noted that the A/C was in excellent condition & functioning properly. Within 36 hours the 3 year old A/C Condenser, that had never had an issue, quit running. I reported the issue & the dispatcher informed me that it would be an ADDITIONAL $99 for a Service Tech to come back out.
A different Service Tech came out and determined that the "Capacitor", on the Compressor, that was just unassembled and cleaned, had gone out and it would cost $300 to replace. He then offered an upgraded capacitor with a "Soft Start" to eliminate surging for $750.
At that point I called my previous HVAC Provider. He came out and replaced the capacitor for $175. When I informed him of the cost for the cleanings, he just laughed and shook his head. LESSON LEARNED.
After the initial visit I received a phone call from Bradbury Brothers to rate my experience. When the young lady asked if I would use them again, I replied not without comparison shopping of fees & pricing. Her response was "You don't get the best service for the lowest price" and she proceeded to trash talk all other HVAC companies. Pretty arrogant response on her part. As a retired Quality Assurance / Customer Service Manager for a Fortune 500 company the past 35 years, I can say trashing your competition is never the proper response. Your customer service should speak for itself & Bradbury Brother's has..........

Sarah B.

They overpromise and under deliver! Waste of money and I am canceling my membership. I was supposed to have scheduled maintenance and they called in the evening, after not showing up and making me wait all day, to say they needed to reschedule. They did NOT show on the day they rescheduled for either. The customer service ladies were not helpful. They can schedule another day and sound clueless and uninterested. Perhaps they put all the effort into getting new customers when something breaks but ongoing customer service is terrible!

Janet N.

I had them install two ceiling fans, one wall remote and one hand held remote. They did not check to see if the frequencies in the two rooms were different. They were the same and the wall switched turned on off both fans and lights and the hand held also turned off both fans and lights. When I called them to fix their error, they wanted another $221 to come out. They did not warranty their work. I will never use them again. Its a shame they are located only 2 miles from my house.

Kathy C.

When we at the Woodlands we replaced two A/C units by Bradbury, very satisfied. We moved to Ridge Lake shore, Montgomery, we need
Two A/C unit, of course Bradbury did it again, it took two days to finish, this big company is the best private owned.
A 5 star company to service our community. We signed up the programs for routine heating/ cooling check ups. Ernest
always have done a good job. Once you hired Bradbury no worry and enjoy life.