Bowers Plumbing Heating & Air

Valerie R.

Curtis was on time, was quick and did an excellent job. He's very friendly and appears very knowledgeable! I will be using Bowers plumbing in the future.

Mike B.

Really Great service I had a kitchen sink installed the technician done a excellent job will be using this company in the future!

Lynn A.

Andrew did a great job installing my garbage disposal. He was professional, competent and appears to be very knowledgeable about plumbing. He was informative and provided some useful tips about operating and maintaining my garbage disposal. He was very personable and it was a pleasure to visit with him as he worked. He is a nice young man!

Bob W.

This company has outstanding representatives. I had multiple service visits and each associate was excellent.

Additionally the President of the company reached out to me to help with the best solution for our home.

Kelly L.

I've had a couple of the other highly rated plumbers in town work on other issues in my home, and Bowers is the most professional. The plumber knew what he was doing, explained issues, gave me options and wasn't a pushy salesman. Jason was his name. He even gave me some additional advice about another issue while he was here. The cost is comparable to that of other companies and the current market. Overall, the value is higher because I know it will be done correctly the first time! There's a lot that needs fixing on my old home and Bowers will be who I can when the next job needs to be done.

Shemp H.

I have no problem with this company's quality of work, but I do have a problem with the inflated rates they are now charging. We had a simple icemaker line installed with a plastic line through the floor to a water line in the unfinished basement ceiling. $370. If I would've known it was that much I would've bought a kit and done it myself.

Their quoted rate was $135 an hour, the tech was there 45 minutes. Even adding a $75 trip charge, that job wouldn't have been any more than $250 (I had them do the same job in another house about four years ago and the price was in the low 200s). I sent correspondence to the company, and they basically told me since their costs have gone up, they are passing it along to the customer. Ugh. I guess if you want a decent job done and have the money to burn, give them a call.

Brenda E.

They were on time and very friendly! Did a great job on fixing out hot water heater issue.

Angela C.

Great service! Awoke to no hot water. We called Bowers and technicians arrived within the hour. Issue was diagnosed and fixed by noon - all under warranty. Have used Bowers several times over the years and have always had great service.

Adam S.

Our plumber was utterly unprofessional, and nothing was fixed after two appointments.

Doing the wash, the drain pipe was backing up. Did a quick search, found this company was still rated decently well, so I decided to give them a try.

First pass was cheap, and it took a little bit of time, which I expected.

Two days later I'm still having the same issue. Turns out I misunderstood the plumber and all they did was clear out the drain pipe. Now I realize I've overpaid them, and that job took way too long. I thought they were clearing my main line, and the time taken seemed adequate for that, and the price was very good.

The new price quoted for clearing the main line, or doing the job I initially thought I paid them for would have been reasonable, had that been all I paid. But no, I had already paid them a good chunk of money. Now it's getting expensive.

Now that they had a real job to do, the plumber is walking around like a chicken with their head cut off.
Do I have exterior access to the main line?
No.
Are you sure?
Yes.
I'm going to walk around and have a look.

They notice that my front lawn has lines marked. Natural gas work had been done.
Did they knock on your door and tell you anything about your sewer?
No.
Are you sure?
Yes.
I'm going to call around.

They finally resign themselves to using the access point I showed them at the beginning of the appointment. They hit something and decide to accuse us *multiple* times of flushing wipes, which we don't do.

Cue two hours later, and the job is not done.
Do have a manhole cover, I'm not hitting anything.
Not that I'm aware.
Are you sure?
Mostly.
I'm going to walk around.

A cable broke and the plumber taught my toddler a swear word by yelling it to high heaven. We also heard it because all the doors were left open. The main line access is in a bare concrete room, and he leaves the door to the finished portion wide open.

The drop cloth he laid down was an afterthought. Our carpeted stairs were filthy. The finished floor was disgusting. They did not really clean up after themselves. I glanced the wash room after he left and saw some water on the floor; that was expected. Today I go into the room and realize that feces are everywhere. I get to spend a solid half day washing and disinfecting half of that room.

And the cherry on top is that nothing was fixed. And as the plumber leaves, he has the audacity to tell me to careful what I flush. My blood boils just recounting this experience.

TL;DR
I was able to get my money back, but that's not enough to warrant a second star. It was a miserable experience. The plumber was largely clueless and extremely unprofessional to point of being childish. And the cherry on top was that they left a massive mess that I am still attempting to clean.

Getting an offer from the company to have it cleaned with no charge was too little, too late. If I hire a professional, I expect a professional. I wanted nothing more to do with them at all.

Sanaz M.

Great quality service!! We called them Thursday morning snd they were able to squeeze us in on Friday afternoon to replace our broken water heater. They were also able to tell us our warranty had ended in our current water heater though we couldn't find the stamp on it anywhere. The employees with the company was very professional and quick to get his job done. He was respectable enough to wear a mask as well during the whole process. The company is also very forward thinking on their technology. I got a text prior to their arrival stating how far they were. They were able to swipe my credit card on site and left no sign or trace of being here as they took away the broken water heater with them. I would hire them again for any future service.