Bovio Rubino Service

David S.

Called 8:30 Sunday morning and immediately got an answering service. Was called back within the hour and spoke to Tom. He arrived within a half hour and immediately set out to find the source of our major leak. He found the issue and completed the repair quickly. Great response, service and work. And our Golden Retriever loved him too!

Paul A.

This place is a RIP-OFF! I had a problem with my AC unit and called them because they were listed as being local to my area (5 miles) and I like supporting local businesses. But when the tech arrived the first question he asked was how did I hear about them and I told him the company came up as local business. He then told me that there was no local office and they were actually 40 miles away! At any rate he told me that I needed a fan motor and gave me an estimate of $640 and I agreed. He switched the motors and then told me that I needed a computer board. He said that would be another $600 and they would give me a call to arrange it. In the meantime he hotwired my new motor. Well the next day they sent an email quoting the price but before I could even respond the new motor burned out! I called them to ask for someone to come out ant they said that they wouldn't come out until I authorized the payment for the computer board to be installed. I explained to her that the motor was burning and I had to shut off my system and she said yes that could happen. So I asked her why would they do that if they knew the motor would go out and she said so I could have air. I would never have authorized that knowing that the motor could go out in a day! Such HORRIBLE customer service!

Andrew C.

Thought they were too expensive. ""Flat rate pricing"" I was told (after the job). I thought it would be an hourly rate, plus parts. Worked out to be over $300/hour labor rate. I think flat rate pricing, rather than hourly, is a poor business practice.

Bonnie H.

They installed my Ductless split a.c. in 2 days. Quick turn around. Very professional. John provided an excellent design that Pat and the installation crew modified when my quirky old house threw them a curve ball. Great job!!!

Philip Y.

I called Bovio to help my in-laws fix a old P-trap plumbing that used old copper pipe with a sleeve. The first visit was to assess the problem and the return visit by Tom fix the problem right away.
This was not a easy job since he had to cut into the dry wall working under and Inside the small single sink cabinet.
Bovio will text you ahead prior to the appointment with photo of the technician who will show up at your door on time.
Very professional service and highly recommended to call them for help to fix any of your HVAC and plumbing problem.
By the way, your can get $30 by allowing them to put a lawn sign at your house.

R O.

I called up this morning and they told me that someone would be there between 9-12pm and they arrived in about 30 minutes!! Tom was very professional and informative. I recommend you give them a chance to provide you the same great service.

John P.

I had a problem with a whole house humidifier in my home. As scheduled, Bovio called me this morning and told me a technician would be over my house between 12 & 4 pm. I received a text message with the technicians photo, followed about an hour later with his appt at about 12:20. The tech, Damian was excellent! It was a minor repair, and he explained everything he was doing to repair the system. The price was very fair, and the service was great. Damian even put booties on before coming into my house! Will definitely call Bovio again if I have any more need for assistance.

Christina N.

I requested a quote via yelp around 8 am and they came out by about 12:30 to my home and fixed all of the little things I needed done around my house (ran a line for my ice machine, put up a new shower head, fixed my toilet and bled out my cold water line). My technician was very friendly and recommended some other things to me as well.

Brian R.

Very disappointed. My pilot light wouldn't stay lit. The tech took the pilot light apart, put back in my old thermocoupler telling me the new one was wrong, cleaned the old thermocoupler up, put it back together, it still didn't work. Didn't check any of the sensors As in using any type or meter to check it's continuity and totally bypassed that pilot light wasn't lighting. I went upstairs assuming he was messing with the pilot light still. He called me down to show me my blower motor blower out telling me my heat exchange is bad, and ""condemned"" my system. They said they could not work on it because of the bad heat exchange and company policy says they are not allowed. Fair enough at that time. He went straight to telling me I need a new system. Again, totally bypassing my pilot light not lighting. I let it go and called another local place. He walked in, I had it all open already, tried to light it and said the flame isn't high enough and as he was working explained how the thermocoupler actually worked. He took it out, put back in my new thermocoupler, the one they told me was the wrong one, cleaned out the pilot light port, it started right up. He shut it down and did a couple things to check the heat exchange and said he didn't believe there was any cracks. He did mention it's old and would recommend get a new more efficient system at some point which I already knew. He only charged $20 for his visit. Maybe because he is a neighborhood guy. But It was a waste of $75.00.that Bavio charged me. I did call and They did offer the money back but I said I didn't want it back. I wanted the service I paid for. I did not accept a refund because it wasn't about the money. It was about them just trying to push me to a new system. There is no doubt the service guy was nice and professional. I just felt I was taken for.

Jack T.

Had Bovio replace our heater and central A.C. unit. The install crew did a great job and it was an excellent experience going with Bovio.If I could give them a rating higher than 5 stars I would.