Boundary Waters Well Done Water Systems

Tim S.

The owner John is very knowledgeable about inspecting & reconditioning driven wellpoints. He was able to chlorinate & bale my well point. I was expecting that the total service charge including trip time to be approximately $250 or so, but the final charges came in at $700. There was no repair or replacement parts done on my wellpoint, just one bottle of bleach run through my system & flushed out. He spent way too much time on the job (close to 4 hours) for what other contractors for the same service would have done in a couple of hours. That is why he probably charged me so much. The total was $550 ($550 less a first time service credit of $25), and then when I received the actual invoice another $175 was added just to call him to come out to the place.

Although John is skilled in his trade, I would not use him again or recommend anyone else employ his services. He may proudly state that his business is run by a veteran, but I strongly feel I was treated dishonestly by him. It is a shame he feels he has to charge outrageous prices, and overcharge.

I also agree with S.B.'s review on this site, and am sorry he had a bad experience as well.

John, if you ever read this post, I do hope you clean up your act. You have so much potential with your skills & talents, but seem to have found taking advantage of people is a profitable endeavor you enjoy. Once again, I hope you can make changes for the positive in the future.

Brian K.

Had issues with our water softener and iron filter systems. Called John who was able to get to our house within the hour. Spent a solid hour giving me an education on how the system worked, what the issues were, and a proper diagnosis of the issues. Extremely educational, responsive and professional. After my service call John even made a follow-up call to make sure there were no issues or questions! In an industry where getting a call back can be a challenge (I called 3 other companies who never had the courtesy of calling me back), John went above and beyond. I highly recommend his service!

S B.

Basics: Poor Service, does not return phone calls, does not complete job on schedule. Bottom line, I would never use Boundary Waters for ANY plumbing job! From my perspective this contractor appears to run the classic game of needing the ""next job"" to buy the parts for his current job. What a mess.