BOSS Services

Vic C.

Leaking pipe ruined my basement shower. I called boss out to replace it with an upgrade. Brandon arrived with a binder filled with all of our options. There were several items to choose from, in style, color, finishes. Parts were ordered, and arrived 4 weeks later. When rich came out to install he was very upfront about the manufacturer sending the wrong items. So we had to re order and postpone the install.

Kaley called to apologize and to let me know Rich was headed to Chicago to pick up the correct parts, ( so we didn't have to wait another 4 weeks) and would we be good to install the next day.

Next day Tim came in to finish the tearout ( I had started ) and set the base and run the plumbing. The following day the shower was complete. Tim ( and teammate) stayed late on Friday to wrap it up.

It is beautiful, hot, and leak free which we have not had since the original was built.Also literally half the price quote by kohler, for nearly the same shower.

What a clean, respectful crew of people , hard working as well. Photo below, I still have finish work to do, but here it is

Karen D.

We signed papers to redo two bathrooms in early July 2023 and they were finished December 2023. We were told it would be 4-6 weeks. We had one
functional bathroom over Thanksgiving for 7 people. Installers are good but they receive no support from the office. We found the supervisors
had no idea what was happening in the field and the manager was beyond rude. Beware borrowing money from who Boss recommends because you have no control over when your money is released - even if the job is not finished. For less stress hire someone else.

Jim M.

The guys were courteous, on time and honest. They explained things in detail with pictures

Debbie R.

We have a semiannual maintenance contract with Boss for our
HVAC. Our technician, Michael was terrific!

He was knowledgeable and professional.

Lila M.

I have used Boss Services for plumbing, electrical and today a furnace wellness check! Great company!
Friendly, courteous, professional, thorough and knowledgeable.
I am very happy with the service I received from the office staff to the technicians.

Aaron B.

I didn't appreciate having two people in my house. I received a text showing me the tech who was coming for the service call. But there ended up two people arriving. One was the tech, the other a salesperson. I asked for service NOT a sales pitch. I would not recommend Boss Services.

Casper K.

Easy and quick check up for HVAC system scheduled, punctual and friendly, knowledgeable. Unfortunately, sloppy on the details.
1) left the system switched off, while it was on when they started,
2) re-inserted the furnace filter the wrong way around,
3) left the humidifier in winter mode, while it was in summer mode.

Justin H.

Horrible service and bad quality my dishwasher was supposed to be installed but they kept trying to scam me into more fees o found a better company called E- Trade they did a grate job and I would call Konstantin they are from Chicago but don't mind the drive and good service do not buy anything from Boss Services

Steve H.

Excessive installation charges for a dishwasher at my mother's home thankfully I arrived there before tech got started so I could put a stop to it.

Michael C.

My water heater burst. They were professional and courteous when they came for the estimate.

However, they were $1200.00 more expensive than Lowes. Additionally they tried to put me on a ""Freedom Plan"" where I paid $48 a month for the water heater over a period of 10 years. This increased the total cost of the project they quoted from $3100.00 to $5700.00.

Included in their estimate was a $600.00 water heater that normally carries a 6 year warranty. However thier ""Freedom Plan"" extended the warranty to 10 years.

The only advantage: They would do it same day.

Got the water heater purchased and installed for $1800.00 with next day installation.

In short, I felt extorted by my emergency situation. Ironic.