Bond Plumbing

Rakesh S.

Really sloppy work and could not properly install a water softener even though we had a prior water softener with all connections in place.
He is also very bad in communication and scheduling. Takes weeks to schedule or hear back

Tom B.

Duane came out and fixed a problem with my water heater quickly. I'm very pleased with the work and will be calling him again should I have plumbing issues

Jacqueline M.

I would never recommend Duane Bond or Bond Plumbing!!! He installed a bathtub and shower for us in our master bathroom several years ago. Last summer 2018, our master bathroom flooded, so I naturally called him back to fix whatever was wrong. Duane Bond came out and jackhammered a huge hole in the corner of my brand new bathroom travertine tile floor and unbeknownst to us at the time, hit a main line in the process. He left that day with the huge hole in the floor saying he didn't have the correct parts. The next day we followed up with him and he just left us hanging with a huge hole jackhammered in our tile floor. We never heard from him again!!! After having several plumbers come out to look at the new mess Duane Bond created, and his initial work of the tub installation, we were told that he used the wrong pipe fittings for the tub install a couple of years before which is what caused the leak/flood. We were also told that he never should have jackhammered through our tile floor after the flooding. He should have rerouted that entire line, and the fact that he jackhammered the floor, he either didn't know what he was doing, or he was intentionally trying to cover up his first mistake of using the wrong fittings. He hit a main line with the jack hammer!!! So, after paying him $1500 to install our tub/shower, then him causing us an additional $5K in repairs to fix the flood he caused, but then jack hammering our travertine tile and just leaving it, and us, with no response, I cannot recommend Duane Bond and Bond Plumbing at all!!!

Darrell P.

Kept forgetting to call back and respond to either call or text messages. finally gave up.to schedule service.

Josh H.

We hired to Bond Plumbing to do some work for our company. We accidentally overpaid them. When we brought this to their attention they first they avoided contact with us. Finally they contacted us and gave a personal reason they could not pay us their overpayment. We agreed to wait for a few months. Now we cannot get a hold of them and they have dissappeared.

I would recommend to stay away from this company due to their ethics.

Chris M.

I can't speak to Mr. Bond's plumbing expertise. I can say that he was extremely frustrating to communicate with. I left a voicemail and texted him. He said he was interested in the job. I submitted a form on his website, he emailed back to say he would call me the following Monday. He never called. I texted again; his reply: "I thought I emailed you."

I have subsequently called and texted him on several occasions without any response.

I am seeing a similar trend with other reviewers. If you're able to get him out, he may be great. But good luck with that.

Deanna M.

Called Duane on recommendations from others in our neighborhood. He messaged setting up a date and 2 hour window to come replace a shower valve. The time cane and went, no Duane. He messaged that a job had gone long and would we be available the next morning. Okay, things happen no problem. However the next morning was Saturday and we had plans so I asked for an alternative date. To my surprise he suggested Sunday afternoon! I accepted, very happy to have the shower fixed before Christmas! We cancelled plans to be home Sunday and guess what? No show, no call. It's now Wednesday and haven't heard from him. Sounds like he does a great job when he shows up. Oh well.

Siva K.

Based on the good reviews, I called Duane Bond in the morning and his answering machine suggested to text him. I sent a message requesting him to call me. In the evening, he texted me back asking if it is ok to call me back in the following day morning. I said fine. He called me next day in the afternoon and asked about the job. He said he would stop by that evening. It has been three days and no communication from him If he is busy, why can't he say so? He wasted my time. He is NOT dependable!

Chad A.

Duane was very prompt, thorough and courteous throughout my experience with Bond Plumbing. Those qualities combined with very competitive rates is why I'll be using Bond Plumbing for all of my future plumbing needs!! Thank you Duane!!

Krish K.

Duane is the most reliable plumber i have seen. He is ethical to his job. I hired him in a couple of occasions and he did the job in a timely and awesome way.