Bolton Plumbing, HVAC & Fireplaces

Chris M.

I had a specific quote with a scope of work from another company that I thought was too expensive. Bolton Plumbing, HVAC & Fireplaces was one of the only companies I contacted that would give me a quote without having to send a technician to the house. The work was performed as quoted with friendly and fast service. Thank you for the transparency and valuing my time.

Elizabeth M.

Our service tech Dario Martinez went above and beyond to check for leaks and make sure he did the least amount of demo to fix what was needed. He found more issues than we had called for and made sure to educate us and show us what needed to be repaired. He worked super late into the evening and was just so professional and helpful . I would absolutely have him in my home again.

Grace T.

Texted when on the way. Arrived ready to complete job. Very polite, respected my property, explained process, gave estimate of how long task would take. Very knowledgeable & well spoken. Highly recommend them .Worked well as a team. Explained problem & gave options to fix it.

Angi Reid F.

ALWAYS GREAT SERVICE in a timely manner!!! Moises is very knowledgeable! Thank you so much for your prompt attentio.

Anthony W.

Five star quality service from JR Bolton in servicing two of our fireplaces in our home. Dario arrived on time and immediately added value with the service visit. He was able to do a great job in assessing any issues that we had and he was able to get both of our fireplaces operational and ready for the Winter season. Dario went above and beyond in that he was extremely thorough in his explanation of the process, parts, and preventative things that I could do each year in preparation for the cold season. Dario was the best and we would highly recommend him as well as JR Bolton when it comes to servicing your fireplace. It was a very helpful visit. We were extremely pleased with Dario's work today.

Brigitte L.

I requested a free quote from JR Bolton for a tankless water heater. Their technician Ross was punctual, very professional, thorough and Knowledgeable. I received a written estimate within a few minutes. Great service.

Hemanth K.

Classic bait and hook. Reached them to for an issue with our Rinnai Tankless water heater ( Error 11). - Prompt response and scheduling. - The guy comes, , he starts talking about annual subscription services. - Then without even diagnostic finally says it needs a cleaning. And gives me a quote for 450$. Brand new Unit price is 1500$. Our unit is 7 year old. - Had to swallow it and give 85$ for coming and telling me what a error code 11 is, without touching/checking/diagnostic/opening the unit. Anyways, i feel these guys are just looking to collect service fee's and sell annual subscription services.

Pres W.

Most ignorant customer service attitude ever. Called about having a gas line ran and asked for a refrigerator water line as well. Their Secretary laughed and said they only do has lines and plumbers don't do both. She told me good luck and to call back when I needed them! Plumbers are all about water and septic lines. I've talked to other companies that do both. Why would I ever use a company with such an ignorant and condescending attitude

Peggy E.

Our AC unit, that they installed , stopped communicating with the thermostat on Friday afternoon. I called the office and the girl answering the phones said she would have someone get back to me. No call back. I called again and she assured me I would get a call. After 5 I got a call back. I was told to shut the unit off and then put back on. We did it and nothing. Still no ac. So we were told they were calling Lennox for a new Thermastat. That was Friday. We waited nothing. It's now Monday morning and no thermostat and no ac. Worst customer service ever. Will never use a company without 24 hr service again. Don't let this happen to you. Go somewhere else.

Mark A.

Recently I had our gas fireplace repaired by JR Bolton. The young repairman came out and dismantled all the pieces to clean out the inside workings. I was impressed by his meticulous workmanship and explanations of what was happening and what he did to get it back to functioning. Once reassembled, he vacuumed around the unit and polished the front surfaces. If only ALL the service repair people who have come into my place were as professional, and polite as he was, I'd be happy.