Bolton Plumbing, HVAC & Fireplaces

Charlie Y.

I can't enough good things about this company. The sales person, Scot, was very helpful in helping us choose the right gas insert for us. The installers, Bret, Bryce, and Angel, were very efficient, and made every effort to insure they cleaned up after the installation. I highly recommend this company!

Dana H.

FANTASTIC customer service and products. Charles is so kind and professional and consistently goes well above and beyond for his customers. He was very thorough, knowledgeable, and answered all my questions with regard to our two direct vent fireplaces. He gave troubleshooting advice and walked me through all processes, and even helped check my smoke alarm detectors when he heard them chirping! His answer: he'd like to help because our safety was his priority. Talk about a great guy. We're so impressed that we're looking at them for other services.

Art K.

Chris came on time, he was very professional and made sure he wore """"special socks"""" on his shoes. He pointed out issues with my AC/Heater and made recommendations. I look forward to seeing him for the next tune up. Art

Anne H.

I have a tankless water heater that J R Bolton installed at least 8 years ago and have been very happy with it. Today the Technician, Matt G. came out for regular maintenance of the water heater and , also, my AC/Heating unit. He was punctual, professional and very thorough . Before leaving he made sure gates/doors were closed and the light out in the crawl space. I would definitely recommend him.

Barry S.

Installed gas logs and doors in fireplace. I selected the model from J R Bolton's showroom on Dec 2. They had an opening about two days later and were able to install the gas logs right away. But the doors had to be custom made for our fireplace, and told us it would take three to four weeks. That seemed reasonable, and we assumed it would not be ready before Christmas. This was to be a gift to my wife, but she was ok with the timing. We got a call from them on December 21 and said the doors were ready to install. We scheduled to have the doors installed the next day. I got a call from one of their technicians, Kevin, and he said he would be here at 2 pm. He actually got here a few minutes early. Kevin was professional and seemed very experienced. He was also courteous and did a good job of cleaning up the area when finished. He was very knowledgeable and was able to answer any question or concern I had. He said he was also available for heating and air service, so I will be calling him back if I have any problems. My wife has her Christmas gift on time and is very happy.

Melissa G.

I called to request a gas line be installed for a cooktop. The lady I spoke with told me there would be an $85 fee to come out and give me an estimate. I was a bit shocked - I'm accustomed to estimates being part of the overall cost (basically free estimate when you schedule with them.) My plumber comes and does WORK for less than that. She laughed at me - seriously -mocking me. I definitely will not schedule work with a company who allows their employees to treat a potential customer with such disdain.

Rutger V.

First contact and technician was good. From there everything went south rapidly. The HVAC needed a new compressor. The recommendation was a replacement. As we have home warranty we needed the Tech to provide the details in order to get approval. Well, the admins at the office, who don't return voicemails, clearly stated that JR Bolton does not work with a warranty company. """"They never get paid"""". I said numerous times that I am paying and will get reimbursed (which is my problem), but needed them to provide the details. Something 'normal' as this is NO MORE for this business. I requested a call from a supervisor or manager. 4 Days later, I am still waiting... which is consistent with no response to voicemails. Very disappointing experience. Wasted $85. Meanwhile we contacted another local business, who came out, provided the warranty company with info and we have them replace the HVAC. Interestingly the cost is almost 35% under JR BOLTON's quote...,I would have never known if they didn't screw ip in the first place as you simply need to have an HVAC fixed quickly in the summer for my kids bedrooms.

Wayne B.

We had JR Bolton come out to repair a lot of problems from another HVAC contractor that completely fouled up an install of a new system in our remodel. Jeff Bolton was able to find and correct numerous problems as well as install new gas lines and fireplace. They were very professional and did an outstanding job with great attention to detail.

John S.

16 years ago J R Bolton installed my water heater. Two days ago it went out. I called J R Bolton back and they came out same day and installed a new one! Charles and his associate were most professional and very helpful! I couldn't say enough positive. Thank you for your timing and thank you for another job well done!!!

S S.

I contacted JR Bolton regarding replacing an old fireplace front. Karis came to my home, was on time and very thorough in telling me my options. We had all kinds of issues with our current set up, from draftiness to a weird fireplace front. Karis gave me a couple of options as far as replacing the front but also suggested a different type of fireplace insert that would help our draft issues and alleviate a costly complete fireplace/chimney overhaul. We went with the Radiant Heat Insert which was installed yesterday. The technicians were on time, were very respectful of my home and were very thorough in explaining our new system. I love the new look and am excited for winter...first time we'll use our fireplace in over 12 years!