Bolivar Plumbing

Alexander R.

We had an expensive State water heater installed by Ron in 2023, less than 2 years ago. The water heater failed and is eligible for full replacement under the manufacturers warranty. After weeks of sending Bolivar plumbing several emails, multiple Voicemails, calls and texts to their emergency line, we have still not gotten any response. We are deciding to pay the labor cost to have this replaced by another company. It's unfortunate that the equipment Bolivar plumbing recommended to us failed so quickly, and they seem to have intentionally ghosted us so as not to deal with the issue.

Jessie S.

We had an emergency situation on a Sunday afternoon and Ron was here within an hour! Had diagnosed and fixed the problem in less than hour and when we discovered a different issue a few days later and we reached out he quickly got back to us and was able to be here same day. We can't thank you enough Ron for your expertise and your prompt response to address our plumbing issues.

James P.

I am a long time resident of Wayland and I used Bolivar Plumbing at the beginning and they satisfied my needs, but after calling them for services of my old furnace that was not firing up, they declined to offer any more services due to the worry that the furnace might go permanently get disabled. It's seems that they are not at the top of the game trying to bring customers satisfaction with willingness and confidence.

Kevin L.

Super rude receptionist who apparently took issue with my Robokiller app. She called 4 times within one hour while I was unavailable (once would have been sufficient), couldn't figure out how to leave a message, and then chastised me when I called her back within two. Dear business owner, do yourself a favor and educate this misguided individual on the meaning of customer service.

S D.

I've used them in the past and liked them, so they've been my go-to plumber. But this last time, the plumber they sent seemed like he didn't know what he was doing. I had replaced a toilet myself but it rocked so I called them. The plumber was a younger guy than they had sent in the past. He told me the flange needed replacing, which he did. But after he left the toilet still rocked so I had to call them again and they sent someone else to fix it.

The second problem he fixed while he was here was that water was dripping out the bathtub spout. He replaced the control valve which fixed the problem. I have no complaints about that. But he also replaced the spout without asking me first so that it would match the control valve. The new spout was a little smaller in diameter and you can see the edges of the opening. He also did not use any sealant or caulk (see pic).

Murray F.

Totally unprofessional. I called them multiple times to find out when and how are they going to fix my plumbing issue but no response. At least be courteous enough to say you are busy and not interested in small repair jobs.

Geraldine J.

OMGosh - love Bolivar Plumbing. Every emergency I've had (and had a few) the owner Ron pulls through. They are very professional and I have had all different problems and they are there. Installs or fixing a problem ... I just love this company! Thank you Bolivar Plumbing.

Kevin O.

To be fair, I had used Bolivar plumbing in the past and was very satisfied with the service. Recently, I called on Bolivar plumbing to give me an estimate on installing new plumbing hook ups for a washing machine. Ron Bolivar came out to check out the job. After he decided what needed to be done, he said he would get back to us with an estimate. A week or so past and I hadn't heard anything so I gave a call to check on the estimate . I have never heard back from Bolivar plumbing. Maybe the job was to small? I don't know. A little courtesy would have saved me some time. I won't use Bolivar Plumbing again.

Chuck O.

I moved into town four months ago and did not know of a local plumber to install a whole house water filter. When I called a plumber that I knew from the past, the quote seemed extremely high. The first plumber found Ron's(Bolivar) name on the hot water tank. Ron installed it nine years ago, clean work and no leaks. Not only did Ron call me back in less than two hours at the end of the day, his quote over the phone was $400 less than the one I had. Ron had availability within a few business days and three guys showed up five minutes early. What I thought was going to be a five hour job was done in a little over an hour. Fantastic service and I highly recommend them!

Graciella W.

I have used them many times in the past and they've been great. However, the last two times I've tried to use them, I've left numerous messages and did not receive one call back. I'm terribly frustrated, at least give me the courtesy of a call back.