Bob's Rooter & Plumbing

Ebrahim M.

Very unprofessional, deceitful, and no customer service. They charged me for work that wasn't performed and didn't actually get the job done. They recommended something that was not necessary on my sewer lines. I reached out directly to them and got nowhere.

Mary K.

Great service and on time! I was having trouble with my washer and they quickly came and assessed the issue. Super efficient and took care of the problem!

Patty M.

After a bathroom disaster, at my daughter's home in Saugus, my choice was Bob's Rooter . I left a message with the receptionist and received a call back within a few minutes! Then Shane, Bob's son, showed up and ta da, the problem was fixed. He explained what else could be causing the issue and all was well UNTIL two days later when - embarrassingly - the same issue reared its ugly head. Time to call Bob's again. Shane came back, greeted me at my door with a heartfelt smile and a ""no worries"" empathetic manner. Much needed. Let's face it, ""bathroom"" emergencies are humiliating. It's something we don't talk about. So, I'm ""yelping"" about it! Call Bob's for any plumbing issue, not just the one's we don't talk about. ;)

Wendy E.

Bob and his sons are excellent plumbers, super fair price-wise, and cordial and communicative to boot! We have been using their services for over 10 years and highly recommend them for large or small problems. We've had them all!

Chris C.

I am a real estate sales person in Glendale and I have been using Bob and his sons for years not just for sewer line camera inspections but for actual repairs and upgrades. They are personable, honest and efficient.

The housing stock in my area is pushing a century old. These homes weren't built with the foresight to anticipate a lot of the issues homeowners face today. I have learned to give all tradesmen work on these properties a lot of respect and patience. Code requirements, technology and home fashion change over time and these guys all find themselves having to be very creative in their pursuit of customer satisfaction.

Bob's did the sewer line re-pipe on my house 8 years ago and I've had no problems. All of my clients have been impressed with their service and work. We use them on our rental properties too.

I highly recommend Bob's Rooter & Plumbing and if for some reason they have to push your appointment or reschedule, I can promise you it's not because they're off having a beer somewhere. It's because the client before you has a way bigger mess on their hands than they thought they did when they called in. Just use that time to pray to the heavens that you won't be facing the same darn thing.

Sharon L.

After many years of service, Bobs Plumping broke through an upstairs pipe above the kitchin.The result was 3,500. and for a new pipe, we then paid another 2,OOO .
To replace the downstairs kitchen ceasing .

Two months later it rained and the patch that was done on the outside of the house leaked badly!!! Thats when our ceiling had to be replaced. We hired a reliable contractor to find out what caused the leek and it was traced to the plumbing that was reported to be incurectly done. Bob would not return my calls when I asked that he pay for part of the repair work which had to be redone.

If you want a company that stands behind the work...""go elsewhere "". What a nightmarish experience .

Mark H.

Bob and his family have done work for use for years - in our home in the valley and at my mother-in-laws' in Los Feliz. They are extremely nice people, very knowledgeable, able to do underground sewer jobs that most other plumbers can't do, and they don't try to oversell you.

Regina W.

In early September Shane came to snake my sewer line and had the camera in the truck to view this ongoing and bi-annual problem. Roots from the tree on adjoining property had finally taken their toll on the sewer line and it needed to be replaced.
Because my mother, who is 94 years old, recommended Bob's plumbing 10 years ago I knew they were the go to guys.
Shane gave clear verbal description of the sewer problem of my 90 year old house. At the same time he also gave a clear description of the remedy for the problem. He gave me a written estimate and we scheduled an appointment for the following week. After checking with alternatives on line and with friends with similar friends, I decided to proceed with Bob's plumbing.
Shane promised 2 days for the trenchless, pipe reline with pvc and epoxy. His crew was spot on. Clean up and minimal concrete replacement was without flaw. Price was completely fair.

Would recommend Bob's to my best friend!

R L.

Had used these guys several times in the past and was quite happy. But after the last experience, I'm banishing them for life! Bob's nephew Bill and I went through multiple negotiations about when he might show up and do the job. Of course, he was always late or didn't show at all. The job took multiple visits to complete as he needed parts or whatever. Each time was again, will he show up or not??? Waiting, waiting. In the end, the job was complete, but a faucet was not fixed properly and was leaking. Last time I saw him, he said he would return with the part and fix it. He never showed up again and I was never even given an invoice. I called the office, yet they still never sent an invoice. Months and months later, I receive an invoice. Ridiculously unprofessional!

Chris C.

Update to my previous review of Bob's Rooter and Plumbing:

After a bad experience with them (see my previous review) a couple months ago, I was surprised to get an invoice from them in the mail this week. Their invoice states that my kitchen drain was cleared on 2/28, by a technician named ""Bill"".

Problem is, their technician never showed up at my house, much less cleared my drain! They never mentioned any cancellation charge (which would have been ridiculous anyway).

Unbelievable.
By the way, this bill was not a computer glitch, or an automated billing mistake. This is an invoice that clearly states that a technician showed up at my house and cleared my drain. In my book that's not an honest mistake, it's a complete lie.

I knew they had terrible customer service.
Now I know they are dishonest as well.
Do NOT give them your business.