Bob Staley's Plumbing - Heating - Air

Isaiah B.

If I could give it 0 stars I would . I got quoted 105 for them to service my plumbing . They came fixed it and noticed my flange was messed up . The employee offered me a free flange kit if I installed it myself with his guidance, an extra 50 if he installed it . I said ok you go ahead and install it . He installed it did a good job but the whole time during the job he was constantly degrading his employee , I'm assuming because of his ethnicity (Mexican) and I call to pay the bill and they are charging me a whopping 425$+ for their service. Guy said he was here two hours when he was only here an hour and charged me for the flange kit . He should've been flat out about the rates . The owner called me to get it squared away and proceeded to argue with me about his employees, completely unprofessional . DO NOT RECOMMEND

Scott B.

My company used to do water damage restoration. We found BSP responsive and competent when a need for a plumber arose while doing that work. Additionally I have used them several times personally, including AC and furnace replacement, water heaster replacement and a couple minor things. I have found them prompt and capable. None of the trades work cheap, and especially in the current labor market where wages have increased substantially. However my years of experience in handling water damaged homes made it clear to me that competence is far more important than price.

Sierra N.

Paid $150 to have a tech come in and be very disrespectful and rude to both my husband and I. When questions were asked we just got attitude and no answers. The tech brought things in to start work when I stated that is not what I wanted done. Called office to ask for invoice and inform them. Paid that much for nothing.

A P.

On a positive note, they come out the next day and fixed our air conditioner. Bob himself came out, nice guy and seemed competent.

But then the invoice arrived. $480 to replace a $15 part, the contactor for the air conditioner, and put electrical tape on a couple wires. Lesson learned, we should have got a price before letting him start work. Around $200 to $250 would have seemed more fair. We felt taken advantage of and would not recommend their services.

Maegen M.

Called Bob Staley's plumbing service and they were out to our home the next day to provide a sewer scope. They were on time, professional, and very communicative. Thank you for providing great service!

Sharol Lyn D.

Bob Staley's Plumbing is the absolute best in Fort Morgan. They re-plumbed my whole house 11 years ago including water, heating, cooling, sewer lines as well as redesigned my entire sprinkling system, I have had no trouble with any of it. They do quality work which is clean and efficient. They always come if I need to check anything in a timely manner. I'm an older widow therefore I greatly value their trustworthiness in service and pricing plus I can leave my house key with them in case of an emergency when I'm gone. They are a beautiful, friendly family with good hearts for their employees and us, their customers.

Paul D.

I called bob Staley to help me fix my septic problem of tree roots they would come out and root the sewer at 500$ each time when I asked for clean outs so I could clean it my self they blew me off and waited for the new 500$ they could suck from me do not call these people for plumbing issues they are a HUGE RIP OFF

Charity S.

If you want a GIANT mess left behind go ahead and pick these guys to help you out....
I mean I understand it's gonna be messy, but why even use a tarp if you're going to leave the bathroom floor flooded with water and debris!!! And then put my clean bathroom mats back on the floor THAT STILL HAD DIRTY WATER ALL OVER IT!!!!! I've had multiple experiences with them and every time they leave a mess and one guy in particular was literally the rudest person I have ever met!

Ashton F.

Terrible business practices in conjunction with terrible people skills. John is very unpleasant to work with, extremely rude, and far from punctual. Called him in to take care of a leak, and because it wasn't a constant dripping leak, he concluded that there must not be a leak in existence. Called a different plumber out who found the problem in less than 2 minutes.

Bertha M.

They are AWFUL!!! They do shady business!!!! We had a brand new filter next to our water heater, and it so happens that when Bob Staley (himself) leaves, our new filter is gone. Also, once they replaced our filter, and they used a filter that wasn't even the right size. They cut the filter to fit, and it would keep falling in, they should have never charged us for a filter that wouldn't fit right and wouldn't work like it is supposed to. Do not trust them