Blue Sky Plumbing, Heating, Cooling & Electric

Dave M.

I've used Blue Sky for furnace and plumbing work for more than 8 years. There techs have always arrived on time, been very courteous, cleaned up thoroughly after the job, and gone out of their way when needed to ensure that repairs were made so our lives could get back to normal. This week we had a problem with our water heater on Friday afternoon. Matt showed up within about an hour of my call and made a special effort to find a part after closing time so we'd have hot water over the weekend. They aren't cheap, but they are good, and if there are any problems with their work, they are quick to make it right.

B C.

Note: This is ONLY a review of the emergency dispatch system. Their technicians may be great.

Rely on Blue Sky 24/7 - I think not. My water heater went out late and was leaking all over the place and I had a trip to leave on the next morning. I called their emergency dispatch knowing they have a good reputation in town and left a message. They never called me back.

After a sleepless night hoping the phone would ring, I got up early and found another company who wanted the job.

Vicki S.

We had Blue Sky come to our house for a furnace cleaning and inspection. We also asked them to look at the hot water heater because it was old. While inspecting the furnace, they discovered a humidifier that was very dirty. With our approval, they charged $191 to clean. While cleaning, the tech broke the on/off switch that was connected to the hot water heater. He quoted another $190 to replace the switch that he broke or he would do it for free if he replaced the hot water heater. He quoted us $1795(install quote $2359) to replace the water heater that sells for $500 at Home Depot. When we declined, he said that his office would call about the repair. Fast forward 2.5 months- no call. I called 2 weeks ago and talked to Tim, the customer service manager and explained what happened. He said that he would research and give me back. He never called back. Very disappointed in Blue Sky.

Mary L.

Many thanks for the reply. I would be happy to try rescheduling the appointment. I would just like to ask that if you have to cancel my appointment, can you please have someone call me and let me know so that I don't sit here waiting and miss another day of work?

Brett P.

Don't ever call this business! My boiler went out and we knew exactly what was wrong with it (from the propane company). They proceeded to charge me $200 to tell me what was wrong with it, which we already knew. The service technician had a terrible attitude and it was obvious that he did not feel like doing the work. They left my pregnant wife and 2 toddlers without heat and hot water and said that they could be back to fix it 5 days later. I called to complain and the office had no compassion what so ever to reduce the charge or get a tech there to fix the problem any earlier. I wouldn't recommend these guys to my worst enemy. Upon sharing my experience with people I know and other contractors the feed back I got was other people had similar experiences and their prices were through the roof.

Kat M.

Buyer Beware! I have been totally ripped off by this company. They charged me $740 to cap a pair of sink pipes and add a vent boot to a gutted bathroom.

I was told that a technician would be at my home between 10-11 AM. After 12:30 came and went and I received no word, I called the company several times to make sure someone was coming. Each time, I was assured that someone would show up in 'about an hour.' The person who came to do the work showed up at 3 PM. He left the job unfinished after FOUR HOURS.

I called the next day to ask about finishing the job, and to ask why it was so expensive. I was given several incorrect versions why the job was unfinished, and I was re-quoted their hourly rate.

They sent a different technician out to complete the work. He was nice, showed up on time, and finished the job. The part that stung was that Blue Sky acted like they were doing something grand by not charging me again.

After multiple conversations with Blue Sky, they refused to adjust the $740 charge because they ""stand by their service.""

Read it again. $740.00 to cap a pair of sink pipes and add a boot to a vent pipe in a gutted bathroom.

What I didn't know when I called them was that their technicians take as long as they want to finish (or not finish) a job. Shameful, and not a mistake I'll make with this company again.

I've reached out multiple times to resolve this situation and would usually never post something like this, but I'm shocked that they feel $740 is an appropriate charge for the work that was completed.

Brandon M.

I'm so mad at these guys.

My friend's water heater went out. I know nothing about water heaters, but I can figure out how things work. After less than an hour of troubleshooting, I was pretty sure the control board was bad and needed to be replaced. I told my friend this but she wanted to go ahead and have it serviced by a ""professional.""

My friend then brought in some monkey from Blue Sky - their technician - who SHOULD be trained to fix a water heater and therefore should be capable of diagnosing the issue in the same time or less than an untrained person. 9 hours later, after a bill MORE EXPENSIVE THAN THE COST OF A NEW heater, the guy finally figured out the problem. And also charged my friend $150 to pick up the part.

Absolute rip off. Waste of over a thousand dollars. Unskilled person can do the job better. That is all.

John F.

I requested that my tub faucet be replaced and Blue Sky sent a tech that stated he ""fixed the problem"", one week later it broke again, they sent out the same tech who was unable to find a replacement faucet( I purchased the same replacement and Blue sky sent out another tech who refused to replace the faucet , even though it was identical to the faulty faucet. After three attempts to repair the faucet and the time taken to be at the house to be told that the faucet could not be repaired without extensive modification that would cost 450 dollars more.

I have replaced the faucet myself and the tech who refused to install the same faucet was either lazy or incompetent. I feel that these techs are unwilling to do work that intails WORK
and are used to charging high prices for their convienence and cherry pick their jobs.
Beware if you deal with this company.

I refused to pay for attempts to fix my faucet.

Jennifer M.

I wouldn't bother calling them if I were you. I called more than a week ago and let them know that I needed my swamp cooler to be re-leveled. They told me that they would send someone out to give me an estimate, but the soonest they could do that was today. I waited the week for the estimate, but the person who finally showed up told us that he only gave estimates for replacements. He went to the back of the house and quickly looked up at the swamp cooler, which is on the roof. He did not get on the roof. He left saying that the company had made a mistake by sending him, and he would make it right and send a tech. We gave the office a call about an hour later to see what was happening. They insisted that they had sent the right person because we needed an estimate. Then someone else called back and said the man who had come had determined we didn't need the cooler to be re-leveled and that the float was leaking. Having been on the roof myself many times to look at the cooler, I know that is not the case. I asked how they would know that since they didn't even get within 25 feet of the swamp cooler, but they had no answer. Then they provided me with an estimate for their services which was higher than others I have received. All in all, contacting this company was a big waste of my time!

Marissa W.

Troy to the rescue! - I thought for sure my ancient swamp cooler had bit the dust but Troy was able to resurrect it and save me from the fiery furnace that had become my home! I was able to get an appointment within 24 hours of when I called. While there was a mix-up on the time, I was able to wait longer to ensure I could receive service. Troy was very courteous and professional and explained everything to me clearly. He had it back up and running in no time and I am one happy customer!