Blue Plumbing & Drain Cleaning

Haley B.

I called and explained exactly what needed to be done in the shower tub area and was quoted a good price on the phone. However when Brad arrived, the price almost doubled. He explained that he ""misunderstood"" what needed to be done. My advice, get a written estimate. I did leave Brad the owner a message to discuss after the fact, and no return phone call. I also emailed him as well. Therefore, I did attempt to provide advanced notice prior to posting this review. Had other's not been intimidated by his legal jargon, and posted, I would have been forewarned. Be very aware of the full page disclaimer regarding reviews of this company.
""ACCEPTANCE OF WORK PERFORMED
In the event if I am unsatisfied with the work, I will contact this company prior to posting to any online forums, websites, social
media, or review sites. I agree to give Blue Plumbing & Drain Cleaning LLC the opportunity to address my un-satisfaction.
Any comment or review posted to anywhere on the internet must be removed immediately until Blue Plumbing & Drain
Cleaning LLC is contacted via a phone call to Blue Plumbing & Drain Cleaning LLC, and you have spoken directly with
Brad or Susie Brasher to address the issue. In the event that my grievances can not be resolved to my satisfaction, I
agree to post the full story of our conversation and interaction with any social media posting (which includes reviews to
Yelp!, Home Advisor, Angies List, Google, Facebook etc.). If my comments and/or reviews are missing the complete story,
the post must be immediately removed and will result in legal action by Blue Plumbing & Drain Cleaning LLC.""

Tim O.

Called to fix a leaking sink plumbing. Showed up an hour and half after the time given. Spent 30 min. Charged $200 plus parts ($24). Two days later my kitchen is flooded. Call to see about fixing the problem (24 hour service). I think they mean that they will get back to you 24 hours later. My advise is to stay away from this company

David M.

We had Blue Plumbing install a new outside faucet. I had tried installing it myself, but there was a leak in the wall. Blue cut a hole in the drywall to repair the leak and they did a perfect job of cutting the drywall so that it could be easily repaired. They reinstalled the drywall piece and we had it patched and painted the same day and you can hardly see where the hole was. And yes, they did the job fast and some other reviewers would say they charged too much for the amount of time. I say that I want the job done quickly, professionally, and cleanly. They did all that and well worth it!! I highly recommend Blue!

Brad H.

Our tubs and toilets backed up this Saturday morning causing water to spill onto the floor and preventing us from doing Laundry or using the water for any other reason. I tried contacting several local plumbers and just got their answering machine and a promise to return my call the next business day ... which was two days from now. That wouldn't work for us since we had family in town, so we tried calling another plumber - Blue Plumbing & Drain Cleaning. My call was picked up by a live person on the first ring and Brad the plumber showed up in uniform and a marked service van, within a few hours to uncloak our drain. We were charged exactly what was discussed over the phone without any surprises.

I highly recommend Blue Plumbing & Drain Cleaning service.


Bradford Hall
Prescott Valley, June 29th, 2019

Jeff B.

Did the impossible! Showed up on time, did what they said they would do at the price they quoted. Both Brad and Susan were professional, friendly and cleaned up afterwards. I found myself a plumber!

Ed W.

I received a call Friday to tell me there would be someone at my house between 12-2 on Saturday. I asked for hourly costs, and she said they charge by the job. I was running late on Saturday and called to tell them I would be home at 12:15. When I told him the pilot light on my water heater wouldn't come on, he said it would be $225 plus parts. That seemed quite expensive, especially since he hadn't actually seen the water heater, I got a call at 1:40 from the same guy who told me they were too busy to come and suggested I find someone else. When a vender doesn't show up and tells you to look for someone else, that tells me the job is not big enough for them to make the effort.

Rebecca L.

We called at 9am and Blue Plumbing was there by 9:30am. We have owned this home now for 20 years and would say they did the best job in solving the problem as well as price. This is very hard to find in Prescott Az area

Michelle S.

This company is very unprofessional. We live out of town and need a plumber so our tenant found this company on Home Advisor. We opted to have them out to do the work and were given an initial estimate. We were not contacted again or advised that the actual cost was double the estimate. Called Blue and reached owner's wife, who stated the tenant already paid them. The tenant was not given the authority to as the as an agent, nor should she have been the one to pay the invoice. We were told, ""too bad, take it up with your tenant"". Not even sure that that is supposed to be handled that way. Company owner used profanity and insulted customer(calling me a rude lady-via phone conversation, also saying he had worked for three hours, but was really there for maybe an hour and a half and acted like he did us some huge favor kept saying""you're welcome"" over and over like some sort of ridiculous insult. He also stated that the granite contractor, who had done the countertop work, made a huge mess of things, but would not elaborate, Have yet to receive the work invoice, even though they promised to email it 10/27. Basically said he was paid and too bad, he didn't care. Not sure why Home Advisor would have them as part of their listing. Would never recommend this company.

Sharon T.

I had 2 hose bibs replaced. It took 1/2 hour. Cost $450.00. Absolutely outrageous. I'd recommend not using without getting a price first

Chaleece C.

I had the help I needed within a few hours of my call. Justin came to my house and was pleasant, professional and fixed my problem right away!