Blue Mountain Construction Services

Thomas M.

Absolutely pleased with Blue Mountain Construction Services. Tyla, in customer services, is the type of individual a business would want to represent their company. I was kept in the loop every step of the way. This included a leaking coil, under warranty.
The two technicians arrived early in the window and proceeded to swap out the leaking coil in a very hot attic, refill the coolant and leave everything neater than when they arrived. The air conditioner works better now than it ever has. Highly recommended.

Ahmed K.

I'd absolutely NOT recommend this company. Even emailed the general line & received delayed feedback. Our tech was lazy and initially said nothing was wrong with our unit until we had to push him into actually taking a look, amongst other issues during his visit. Highly do NOT recommend. Especially if you have a female who's going to be at home while the perv tech comes by to service your unit.

Kirstie R.

Our AC stopped blowing cool air and our upstairs was sitting in the 90s. We reached out to Blue Mountain since that's who our builder used and who we have a warranty through. We contacted them on July 1st. The dispatcher seemed friendly and probably the only positive thing about our encounter. Today is the 14th and we still haven't had someone out here. I got the complete run around. ""Someone will call you"" ""I'll be out there Monday""..... still absolutely nothing. Such a terrible and unprofessional business.

P B.

Blue Mountain replaced our AC unit and furnace in our 30 year old and they did an excellent job. They advised us the most energy efficient system we could get. Their install technicians showed up right on time and were very professional. Their work was extremely clean. We couldn't have asked for better service from Blue Mountain. It was a great experience with them from start to finish. Highly recommend them.

Jennifer L.

Hat's off to Lorena Hayden and her team from Blue Mt.
They did an excellent job of
meeting our price expectations for our full a/c replacement.
She went out of her way to
help with valued added education and services.
The install team was professional
and efficient. They even completed the job early. The system functions perfectly.
We will clearly return with our other homes a/c needs.

THANK YOU !

Liz R.

Very happy with Richard, Mike, hard workers and Lisa in the office how fast and efficient they were! Came out one day to diagnose and next day everything was fixed and was working within the hour! Parts were under warranty just had to pay for coolant and Labor..... not very happy to have to pay but the work was very efficient....
Thank you Lisa, and Richard and Mike

Kit F.

Contacted two weeks ago. Came out some days after without communicating they were available to come in the first place due to the holiday. Then was able to come a week later. Technician comes in, doesn't say a word. Asked questions to see what the issue was and he was very short ""bad part"" like yeah dude no sht we're freezing to death in the cold spell and our hvac went out barely 2 years into a new construction home that the company was contracted to do. Only to find out that this was happening through out our neighborhood. Two weeks later. Still no update to when they will get the part and make an appointment. Call every other day just to leave a voicemail no One ever gets back to..

If your warranty is up, avoid this business like the plague. Better off with a small business who will for sure do right by you to keep a loyal customer. So happy didn't sign up for the gold package...

Sher M.

We didn't choose Blue Mountain as our service. We bought a house built by Pulte who contracted with Blue Mtn to install our HVAC system. We have had a problem with the furnace since the the first use. When they first came to service it, the tech told us it was our fault it broke because we changed our thermostat; and that now the warranty was voided so we couldn't call them anymore. Being first time homeowners, we naively believed this, so when it broke again two years later (this past November) we called another company. The other company tried to fix it and ultimately came to the conclusion that it was the controller box (after replacing a slew of other parts) which would be expensive to fix, they advised us to call Pulte. They also stated that there was standing water in the furnace and rust and in their opinion the furnace had been improperly installed. Pulte contacted Blue Mtn and they came back out to repair the furnace. They had to order the part which took a few weeks. They never called to tell us it was in. We had to call them. When they came back out we asked why there was water in the furnace and the tech said there was a hole in the PVC pipe. When we asked where the hole came from, he said a screw. When we asked who put the screw there? Well...that is a mystery. I'm guessing squirrels with drills? Attic elves? Furnace saboteurs? Obviously anyone except the company that installed it. Then they charged us $300 for an hour's labor. For parts that were under warranty...for a product they installed...that failed to work properly from day one of use. So even if the product is under warranty...their work isn't? There are 48 houses in our development and none that I know of have had any issues with their furnace, so I do think this is a one off situation. However, their workmanship isn't my concern so much as their unwillingness to stand by it. If you choose to go with Blue Mtn for your HVAC needs they can probably fix your problem, but they might have to fix it again...and they'll charge you for it...$300 an hour to be precise.

Raghavendra M.

Worst Customer Service Ever. Very rude and doesnt care about customer at all. I am extremely disappointed with there Support team. They did a sub standard job in AC on one of my homes closed in 2020 and have outsourced AC to Blue Mountain company. Now AC keeps breaking every few months and Blue mountain does not provide any warranty on a job done just 4 months back in June which broke in November. There technicians have no knowledge of the installation. They are charging $200 per person for 2 people to just figure out the issue. Shea Customer service just washing there hands off. Shea Mountain house customer service is a horror and useless. I dont want to name the people here as its not good. Now even if i have to spend 1000's of $$$ on fixing the issue, there is no guarnatee it will break in few months and there is zero accountability from builder who have chosen Blue mountain who are super bad at there job. Worst experience and night mare for home owners. I hope Shea Customer service step up and talk to there clients properly and Learn to solve Problems.

Diane R.

My HVAC stopped working during a cold spell of course (temps in the 30s). I contacted Blue Mountain Construction Services and they came out right away, assessed the problem, and quickly replaced my unit. Geo and his crew were very professional, friendly, and thorough. I am so happy with my unit and the work performed. Thank you!