Blue Lion Plumbing

Damara H.

I will be using Blue Lion for all of my plumbing needs. I filled out an online request and was contacted right away about scheduling a visit. John and Will were amazing! They came to my house to assess a hammering noise the pipes were making. They identified the problem quickly and fixed it without any issues- and for a great price. They even explained some of the ins and outs about shutting off the water, etc. to me. Thankful for such a great experience with Blue Lion!

James B.

I have used Blue Lion Plumbing in the past and had good results, but this time it was a very bad experience. I needed a water heater and I can go on and on with my poor experience and I have tried to settle my very poor experience with Blue Lion but they do not agree with anything I had to say. Blue Lion would not budge a single inch. Like arguing with a person that something is the color of white and they argue that the color is black and that is all they will ever see. I had a water heater replaced Saturday and after it was replaced it needed electrical work. I texted them to PLEASE call me the day the water heater was installed on a Saturday, but they never did call and never replied to my text pleading for help until the following Monday morning. So, I cannot recommend them for the poor customer service and lack of any customer service. So much for the customer is always right it was more like I am crazy for expecting anything from them or a simple return phone call or reply to my text was crazy. I know the owner or his wife will reply with something to my review making me seem crazy for expecting a little customer service and have a totally different story but you always have to remember there are always two sides of the story. I also asked if they could offer any sort of discount for the $2,025 water heater since I have used them since 2020 and I had referred people to them and again not a single dollar could be taken off they said. They said that was the best price and no discounts could be given. You mean to tell me if a relative or someone who has only used them for plumbing as i did or good friend needed a hand that they would not give them a discount? I also lost my job in 2020 due to covid and as I said I used them and never asked for a discount but when this company could have really helped a person in need they just replied no. Please remember- Everyone you meet is fighting a battle you know nothing about. Be kind ALWAYS

Carol L.

Rest assured. This plumbing company has everything you want. The wife answers the phone on the first ring. She schedules you for service promptly. She gives you a 2-hour window in which the plumbers will come. They show up on time. They fix the problem. They do not leave a mess at all. The fees are very reasonable. If only all plumbing companies were like this one! They have my gold seal of excellence. 100%.

Evelyn S.

OMG...I'm so impressed with the service I received from this company. John & Will were amazing technicians. They were punctual, polite, & professional. They diligently worked on replacing my water heater....and refused to leave until they were sure everything was working properly. They even had the NERVE to clean up afterwards....now that's service at it's best! It's so refreshing to see young folks dedicated to their work & pleasing the customer. No doubt they're valuable members of a great team.

Julie D.

Very quick to respond to my inquiry which happened to be very late afternoon on a Friday! I am very impressed with their transparency and promptness such that I will move forward using them for my plumbing issue.

Ruth W.

Just called to see if they Service the Kirby area, Receptionist wasn't sure. She left to try and find out, however, she wanted to know what the problem was, before she could tell me if they would be able to service this area. Not sure why it mattered with 5 Star Ratings. Oh, well, I told her I would look for another Plumbing Company.

Christiam O.

I had a leak and blue line plumbing responded to my service query quickly and came out and repaired the issue the same day.

Marisa T.

We just moved into a new house. There was a leak in the kitchen we noticed as soon as we got the water turned on. Blue lion plumbing came out and helped us the next day even though it was Saturday. He was friendly and kind and very knowledgeable. We ended up walking the entire house inspecting everything he gave some great information without just trying to sell me stuff. Looks like i found my go-to plumbers forever. I would most definitely recommend. Professional and great service all around.

Cynthia T.

Owners, Heather and Martin, and Plumber John did a "this is how business should be done right experience today." I am rarely "speechless" but today when John came he had a "brand new replacement tank" for our Flushmate Toilet. It was installed on 3/24/22. I texted a video of the sound the day before. John said they discussed our situation in the office. A replacement was going to be the solution because there had to be a function issue after two incidents. The company took ownership and fixed it.

The prices are reasonable and the communication is solid. John is great at explaining. Best of all "they keep the warranty information in their data base". Yes! You are not responsible for that information! I strongly encourage you to contact this company for your plumbing needs. We are dropping our "big box plumbers" for the service of this wonderful small business with "doing it right for the customer." Look...I found my words!

Cyndy T on Green Knl.

Scott A.

Woke up with lukewarm water and had a company come out and look at our water heater. They came out and looked at our breakers, charged $165.00 and suggested we just go ahead and get a new water heater, provided a quote and left. I called Blue Lion for another opinion and a quote for a new heater. I provided all the work and warranty information from the previous company (I did not provide the dollar amount) and Blue Lion quoted all the same services and warranty for a way better bottom line. I wish I could remember the young mans name who arrived to install the new heater, because he was great. Very courteous, knowledgeable and completed the job within an hour or so (including hauling the old heater away). We had hot water back and the wife and daughter are happy again. HIGHLY recommend Blue Lion.