Blue Bear Plumbing Heating & Air

Jay W.

Blue Bear came promptly and Josh was friendly, thoughtful, and competent. I was very pleased with the job replacing our house bibs and a shutoff valve. I've used them before and will again!

Tim R.

I called to have my sillcock repaired the pipe burst at the end of the spigot. Basically a 3 inch piece of pipe needed to be replaced it is maybe an hour of work if that and the quote was over $1200. Pretty much a whole morgage payment for a 3 inch piece of copper. Totally ridiculous pricing for a simple repair

Paul M.

I called them to run a gas line for my fireplace gas logs. I asked for a ballpark estimate, they said can't do until we see the home, fair enough. (BTW they charge $130 just to come out.)
They looked at the home boiler and fireplace and provided an estimate, which they said was a flat rate (if you have flat prices, why didn't you tell me the price when I asked for a ballpark estimate?!).
Anyway the estimate was over $2200!

I laughed and told him to leave. I called another plumber and had it done for $700.

Look, I understand prices can vary but 3x! They charge you the $130 because they know you likely won't select them.

I'm thinking of filing with the BBB because this really bothered me.

Andy J.

I found them online . My plumber was not available. I had problem with my toilet. When I called them I asked for a ballpark price for them to auger it.
They said that they did not do that and that when the person got here that they would give an estimate and if I did not want to do it then the cost was $125. The estimate was $634. I needed it done so I had them do it.
He was here all of one half hour, used an auger, and the toilet was okay.
However, I thought there price was exorbitant and I was ripped off. I would not recommend them at all. Not at least giving someone a phone estimate to clear a toilet is the catch and obviously is their way of having them estimate the job on sight.

Mary P.

If I could give zero stars I would. Although responsive to my call and my plea that I needed a plumber to replace the excursion pump out in my lower level bath. Common occurrence on these type of pumps.. the third time in my 33 year ownership. Last time I had it replaced it cost $600. Blue Bear plumbing estimate to fix the problem included a new toilet , shut off valve, a whole new housing system and pump and some other pipe...... Blue Bear estimate over $5000. The toilet alone they were charging $1500. Did I mention this is a basement bathroom/laundry room? When I questioned the technicians price ... I don't need to remodel my downstairs bathroom ... he became very rude tried to scare tactic me into thinking I needed all these upgrades... He became very condescending and I knew then I did not want to bear in my house or doing any work on any plumbing at any time. I called my local plumber who was just as responsive came the next day his charge to actually fix the problem I asked him to fix was under $1000. Buyer beware big time!

Marian D.

Almost got ripped by these guys, they came on site to replace the pipe that you see in the picture with white tape on it and ask for $427 , i got away with $125 just the fee for them to determine the issue and replace it myself! Be ready for it if you call them ( half hour of work 427$ )

Karen D.

This company is great and reliable. They have helped me mitigate a ton of problems created by the contractor Paramount Construction, that made so many problems with my construction. They show up on time and do a great job. Communication is ongoing. I would highly recommend this company.

Mary B.

They put in tankless water heater stop working and won't come to fix it because I'm not a member

Emma L.

I have called on Blue Bear several times for my heating and plumbing issues. Most recently they installed a tankless system for heat and hot water. They did a wonderful job! The system is gorgeous and works like a dream. The team from Blue Bear was fabulous!!!! I Highly recommend.

Emery H.

they advertised 90 annual service and charged 195 because it wasn't a furnace it was a boiler. was not down stairs three minutes then. told us we need a new system 20,000.00. our heat was working perfectly before they came out we just wanted to have a yearly look at. we went away for a few days when we came back the house was freezing. we then called them on a Monday and they said they can't come out til the following Monday that the serviceman said it was working when he left. something went on and now they don't want to fix it. scam scam scam. be aware they don't stand behind their customers. they just want to sell new systems