Blitch Plumbing

Evan R.

Contacted Blitch to repair my kitchen faucet. I had the part needed to be replaced, but did not have the correct tool to fix it. On the website it states that they charge by the job not by the hour. Not only did they not have the correct tool, they charged me $112.00 for not being able to fix it. I went to Ace hardware and for under $10.00 bought the tool needed and fixed my faucet. Lesson learned I guess they fell off Angie's list after 2012

George F.

Came home from a business trip to find a burst main pipe. Yard was a lake. Called Blitch and even though they had no service reps available they called a friendly competitor for me and I had immediate help. This is am example of customer experience over revenue and I commend them for this. Will save my weekend. Thanks Blitch!!

Mike B.

265 for fifteen minutes of work. Lied to about what needed to be done. They will take advantage of you. I caution you..... Call someone else!

Pat

We had a leak that caused significant water damage to both bathrooms of our home, making it unlivable and putting us in a hotel until the bathrooms are repaired. I explained that we do not live here full time, and we would be leaving in 5 days. The rep said the soonest they could get anyone to come look at it would be in a week. Not very helpful, and absolutely no effort made to find a solution. Didn't even recommend another plumber to call in the meantime since they weren't willing or able to come sooner.

Danielle P.

My experience is very similar to what Sam C. wrote a couple months ago (see review below). I called them to look at a leak, and was charged over $300 just for an estimate. That is the highest cost for an estimate I have EVER been given (most people I have worked with give estimates that are free, or nearly so) and they did NOT tell me the charge up front. I wasn't given the price until the guy was standing on my front porch giving me the hard sell. By then, I had been waiting almost a week for them to show up, had arranged time off work, and was living with a soggy front yard. He said the estimate was so high because he would have to dig around tree roots to access the meter, and that the $300 would be deducted from subsequent repair work so it wouldn't matter anyway. Both turned out to be untrue. The meter was just below ground, and took just 15 minutes to check. The leak was on the city's side of the meter, so there was no repair work to do either. When I mentioned that $300 was a lot of money to read a water meter, I expected the guy to agree and work with me on price, or perhaps contact a manager. Instead he basically said that if I didn't pay he would send lawyers to sue me. I should have read the Yelp reviews first - the only positive review for this company comes from Jason H., whose work was done by a competitor, not Blitch themselves.

Sheryle R.

$39 for just getting an on-site estimate for a simple dishwasher replacement. I watched a YouTube video and did it myself for about 30 minutes of work but they wanted to charge me so they """"could get eyes on it"""". I hate to get an actual estimate from them when they might have arrived!!

Alfons T.

I had an excellent interaction with Blitch Plumbing. They were actually used as quotes from 2 different companies that were giving estimates for generator instal for my house. Steve, the Blitch associate who came to install the natural gas line for my generator was great. He was kind, knowledgeable, and explained everything that he would be doing that afternoon. My neighbor was equally as pleased with his work. I would recommend this company without reservation

Cheryl O.

I called their office to get a quote for a leak check and was told it would cost $68 for the plumber to come and diagnose the leak. When the plumber arrive he stated it would be $278 to perform a leak check and that the $68 was simply for him arriving. When we discussed our conversation with the office and the quote we received, he told us to take that up with his office. The fact that an employee of a business would put the consumer between himself and his own office is extremely poor customer service. At the end of our interaction, he demanded that we pay him $68 for showing up, even though his office misquoted us by $210, roughly 4 times the original quote. I would not recommend this company.

Abbie J.

I highly recommend Blitch Plumbing. We recently had an issue with our kitchen sink clogging past the trap. We couldn't get it unclogged ourselves, so we called Blitch Plumbing. Our service representative was punctual, kind, and knowledgeable. He fixed the clog, made sure everything ran well, and was sure to clean up after himself. Their work is high-quality, and I wouldn't go with anyone else.

Owen R.

BEFORE YOU HIRE THEM . . . ASK ABOUT THEIR DIAGNOSTIC FEE! On Monday, June 4, 2018 Blitch Plumbing sent a guy out to my MtP home to fix a leaking supply line. He charged $245 for just walking through the door . . . CALL IT A DISGNOSTIC FEE . . . all other plumbers that's I have used, there are many, as I'm in the property management business, refer to this as a SERVICE CHARGE and usually it is $65 to $85. As I had made a special trip from OOT to have this repair done I had no choice but to agree to pay it. I showed him precisely where he needed to cut the sheetrock to locate the leak . . . Which took less than 5 min to set his ladder, cut hole in sheetrock and spot the leak. This guy was nice but . . . LACKED EXPERIENCE . . . he was preparing to do damage to the subfloor of my bathroom by cutting into it to access the leaking pipe. I flatly refused to allow him to cut into the floor that supported my bathroom fixtures and showed him how the leaking pipe could easily be accessed from the adjacent wall of the attic space above the garage. Had he been experienced, he would have looked for and noticed that the ceiling of the adjacent garage wall was also discolored and suggested it too was affected by same water source or he would have gone into the attic to seek access. The leak was diagnosed and repaired (I hope it was repaired) in less than 1 hour. The total cost for the job was $434.00. Their TV ad says they don't charge by the hour but by the job . . . In my situation had they charged by the hour . . . THE HOURLY RATE WOULD HAVE BEEN $434.00! This repair bill including the service charge should not have exceeded $125 to $150.00.