Blitch Plumbing

Jennifer D.

I called their office to get a quote for a leak check and was told it would cost $68 for the plumber to come and diagnose the leak. When the plumber arrive he stated it would be $278 to perform a leak check and that the $68 was simply for him arriving. When we discussed our conversation with the office and the quote we received, he told us to take that up with his office. The fact that an employee of a business would put the consumer between himself and his own office is extremely poor customer service. At the end of our interaction, he demanded that we pay him $68 for showing up, even though his office misquoted us by $210, roughly 4 times the original quote. I would not recommend this company.

Mojo K.

I had an excellent interaction with Blitch Plumbing. They were actually used as quotes from 2 different companies that were giving estimates for generator instal for my house. Steve, the Blitch associate who came to install the natural gas line for my generator was great. He was kind, knowledgeable, and explained everything that he would be doing that afternoon. My neighbor was equally as pleased with his work. I would recommend this company without reservation

J P.

BEFORE YOU HIRE THEM . . . ASK ABOUT THEIR DIAGNOSTIC FEE! On Monday, June 4, 2018 Blitch Plumbing sent a guy out to my MtP home to fix a leaking supply line. He charged $245 for just walking through the door . . . CALL IT A DISGNOSTIC FEE . . . all other plumbers that's I have used, there are many, as I'm in the property management business, refer to this as a SERVICE CHARGE and usually it is $65 to $85. As I had made a special trip from OOT to have this repair done I had no choice but to agree to pay it. I showed him precisely where he needed to cut the sheetrock to locate the leak . . . Which took less than 5 min to set his ladder, cut hole in sheetrock and spot the leak. This guy was nice but . . . LACKED EXPERIENCE . . . he was preparing to do damage to the subfloor of my bathroom by cutting into it to access the leaking pipe. I flatly refused to allow him to cut into the floor that supported my bathroom fixtures and showed him how the leaking pipe could easily be accessed from the adjacent wall of the attic space above the garage. Had he been experienced, he would have looked for and noticed that the ceiling of the adjacent garage wall was also discolored and suggested it too was affected by same water source or he would have gone into the attic to seek access. The leak was diagnosed and repaired (I hope it was repaired) in less than 1 hour. The total cost for the job was $434.00. Their TV ad says they don't charge by the hour but by the job . . . In my situation had they charged by the hour . . . THE HOURLY RATE WOULD HAVE BEEN $434.00! This repair bill including the service charge should not have exceeded $125 to $150.00.

Tim R.

Blitch Plumbing came to our downtown home to perform our annual inspection of our back flow. They inspected and passed our back flow unit and charged us $80.00. The city of Charleston SC inspected the exact unit and it failed the test. We called Blitch back and they came out and charged us $285.00 to bring the back flow up to code (remember they passed us a few days earlier) which required copper pipes instead of PVC. Within weeks our sprinkler heads would not shut off. We called Blitch back and they came back and looked at the unit and said everything was fine. Well it wasn't. We called another sprinkler maintenance company and they came by and inspected the system. It ends up when Blitch fixed the back flow, they allowed dirt to get into the PVC lines and the diaphrams in the sprinkler valves couldn't seal. Another $200.00 and a line flush fixed the problem. I wouldn't recommend Blitch. They don't accept responsibility and pass the buck but they sure will cash those checks!!!

T R.

Five stars for keeping promises, competency of representatives and honoring appointment times. Installed tankless water heater, new garbage disposal, several faucets, outdoor gas line for fire pit and repaired toilets. No complaints and will use again for future plumbing projects.

Ginny K.

Felix did an amazing job! He took the time to explain the problem and diagnosed the best and most cost effective way to fix it. I would highly recommend their services!

Steven M.

We had gas lanterns installed on our front porch that somebody vandalized by removing all the gas line attachments to the lantern. We called Blitch plumbing to fix them for us. They were on the job at the time they stated they would be there and had them put back together and running in no time. Quick response, very courteous staff and efficient are the superlatives I have for their services. Thanks again!

Cameron H.

We had a leak that caused significant water damage to both bathrooms of our home, making it unlivable and putting us in a hotel until the bathrooms are repaired. I explained that we do not live here full time, and we would be leaving in 5 days. The rep said the soonest they could get anyone to come look at it would be in a week. Not very helpful, and absolutely no effort made to find a solution. Didn't even recommend another plumber to call in the meantime since they weren't willing or able to come sooner.

R K.

They will GOUGE you on the weekends. $150.00 for a $25 part for a toilet. That was just one part the total bill was over $300.00 way more than a new toilet cost.

Karen T.

Contacted Blitch to repair my kitchen faucet. I had the part needed to be replaced, but did not have the correct tool to fix it. On the website it states that they charge by the job not by the hour. Not only did they not have the correct tool, they charged me $112.00 for not being able to fix it. I went to Ace hardware and for under $10.00 bought the tool needed and fixed my faucet. Lesson learned I guess they fell off Angie's list after 2012