Blakeslee & Son

William L.

Had Blakeskee & Son install a new high efficiency furnace in 2014. Have had them back a number of times for service calls since (shaking blower motors, plugged evaporator drains) and most recently on 9/5/2018 to replace the blower fan. Heat worked before the fan was replaced. Can't believe that I paid for a new furnace and have issues with it. Turned on the heat this morning and got nothing. Called in and was told that there would be an overtime service charge to come out today. Great way to do business! Create an issue and then charge extra to fix it because it is not convenient for them. I wish I had never crossed paths with these guys. I would advise everyone to use someone else.

Rob W.

Would be 4-5 stars based on technical knowledge and pleasant nature of the technician. He did a great job! My issue was with the 600% markup on a $30 relief valve for the boiler. They thankfully reduced the price after I asked for the part number and inquired why they were charging me so much for a simple valve. They have a good reputation in the community, so I was a little disappointed...

Follow up: I was called by Blakeslee and Sons to address my concerns regarding pricing. It was explained that the mark-up is required to cover costs of certified technicians, overhead, etc. which makes a little more sense when explained. Maybe a better explanation of invoice and cost structure will help alleviate ""sticker shock"" in the future. Changed to 4 stars after the call back.

Scott B.

We have owned many homes, used many home service companies throughout the years, and ALL pale in comparison to this honest & professional company. We purchased the yearly service package, and the two servicemen that have come out (Andrew & Kevin) have created a phenomenal appreciation for this company and its services. Andrew solved a hot water circulation issue for us by realizing some inspector or ? had turned OFF the valve coming out of the water heater that allowed the hot water to circulate throughout the house enabling US to feel hot water after only 6 Seconds as opposed to 6 to 8 MINUTES before Andrew found this closed valve!! And today, Kevin helped balance the heat in our home, and replaced a humidifier screen that was falling apart and ineffective. The humidity will finally be more comfortable in our newly purchased home.. not so dry anymore. GREAT JOB guys. They call the day before to remind you of the appointment, as well as when they are about to arrive.
My wife and I would give this company HIGHER than 5 stars if we could!!!

Rob Y.

Associate was very helpful and knowledgeable with the issues we had. Although the solution that was proposed the cost was a bit more than I expected. We'll let you know once the work has been completed how satisfactory the job was done.

Liz A.

Andrew and Troy from Blakeslee recently upgraded our old tank-style hot water heater with an on demand system. In addition, they made a number of other plumbing fixes around our house that Andrew recommended in our most recent preventative maintenance appointment. They did a great job with these improvements, and we have been extremely happy with the results. They provided sound advice, completed the work exactly as discussed and were/are a pleasure to work with (with a side of good humor too).

We have been Blakeslee customers for close to 10 years now and have had a very good experience every time we have used them for work around our house, which has also included a furnace replacement and finishing/renovating two bathrooms. In instances where we have run into minor issues, they have been quick to work with us on resolution. We highly recommend them to others looking for trustworthy, professional, fairly priced HVAC and plumbing work.

Chrissy H.

We continued to use this company bc we thought we could trust them. My father in law was here last week when I was out of town and changed humidified pad without me knowing. When the guy came to do my annual tune up days later, he asked me if I wanted him to change my humidifier pad. I said sure - not knowing. My FIL is back again today and asked who switched humidified to summer. Turns out the tech totally ripped me off AND changed be setting. I'm so sad because I thought I could trust these guys (only woman in our house). Going to be calling them in the AM but I'm just so sad - seems you can't trust anyone!!! :(

B D.

Andrew was a wealth of knowledge and honest about everything. He was on time and friendly. He gave me a referral for another family run electrician. Not only does the company support the dog park in town, but his spouse works at a veterinarian's office. I highly recommend this business to all people in the nearby area.

Jeff H.

I had them do a annual furnace inspection, they told me both the primary and secondary heat exchanges were shot, and that the furnace needed to be replaced. They left me a quote for a new furnace, and were really pushing me to agree to get the new furnance installed. I told them I was going to shop around.

I called another HVAC vendor for a quote, and in talking to them, told them what Blakeslee had found. They asked if the technician condemned my furnace (which they didn't do...) I agreed to have his technician come out and check out my furnace. The tech tore my furnace apart and was inside looking for any signs of a cracked heat exchanger. He found nothing and said the furnace was perfectly safe. The only problem was a partially clogged drain line.

So, Blakeslee did not perform the furnace tune up I paid for, they tried to claim my furnace was bad and that I needed a new unit. I will never use their services again, and I will recommend against using them to anyone I know...

Chris K.

If only there were a choice of ZERO stars. $85 just to show up and diagnose my problem. Then 2 weeks of delays with parts only to be told they couldn't get the parts so I had to do a full replacement. Since I had the time I called two other plumbers and found their prices to be HALF of what Blakeslee wanted. I called them back and they were unwilling to discuss their pricing, negotiate or refund the $85 service call for which they were there 5 minutes and did NOTHING. I gave them a chance to make things right and they chose not to which is why I'm writing this review. Stay away from this place!

Lauren T.

We bought our furnace and air conditioner through this company and when it came time to have it serviced we called them. To have a $20 part replaced they charged us a $90 tune up which consisted of ten minutes of looking and hosing off the unit, and $179 to replace the part which took another ten minutes. When I called to complain about being misquoted and dissatisfied with the service the receptionist was nice but I was told there was nothing they could do. Overpriced and under-impressed!