Black Mountain Plumbing

Erica R.

Very knowledgeable and professional. Nobody ever wants to have to pay for a plumber, but it's nice when that plumber knows what they're doing and can fix the problem. I would definitely reach out again and recommend Black Mountain Plumbing

Tara M.

Yes, I've used this company for many years and for multiple properties. Their staff is extremely knowledgeable.

Gary K.

I call for a quote on running 125 feet gas pipe. I ask if he competitive in this and Scott the owner says Yes. But need and want $49.00 to look and give a bid 1st. What a business racket. I own serval business for the pass 46 year. Received 3 bids Black Mountain Plumbing was the highest by far and the Warranty.

Keith ..

24 hour service is a lie. I had a water heater that just sprung a leak and called Black Mountain. I had been a customer for several years, but they told me they didn't ""really"" have 24 hour service and I would have to wait until the next day. When I finally called back the next day, they refused to come. I won't be going back to Black Mountain Plumbing, and I recommend you don't either.

Laura H.

I debated posting this for a very long time because I genuinely thought the work that BMP had done for us in the past was amazing. To the point that I recommended them to several different friends. However, a few months ago we hired BMP to remove a leaking water heater from our home. Upon arrival we asked the gentleman to please wear a mask in our space. We were rudely told he would not be wearing a mask and barged right on into our home before I could remove our medically fragile kids. I'm leaving a 1 star so the company knows how its employees are treating people who may need accommodations. You never know what may be happening in someone else's lives and the refusal to wear a mask while in our space was extremely disappointing. We will never hire them for any work in the future and I'm leaving this here as a warning to others who may have kids with cancer or any other medical frailty that this is not the company to hire.

Dan H.

I called Black Mountain Plumbing to get a quote to replace a 40 gallon gas water heater. They quoted me just over $3600.00 to replace it with a comparable water heater which included haul away of the old one. I went with another local plumber who charged exactly half of what Black Mountain Plumbing wanted to charge. Make sure you get other quotes so you do not get ripped off.

Henry ..

The plumber from Black Mountain Plumbing in San Diego was hired to install a kitchen sink faucet. After the installation, hot water did not come out while cold water flowed normally. The plumber claimed that the pressure regulator valve must be replaced (a job of $589). I pointed out that hot water in the bathroom near by worked fine. I asked him to explain why the pressure regulator valve does not affect the hot water in other places in the house. He started raising his voice and said that I know nothing about plumbing. I decline his request to replace the pressure regulator valve. I paid $316 for his bad faucet installation job and let him go.

The next day, I hired a plumber from a different company to check the faucet installation. It turns out that the guy from Black Mountain Plumbing had the hot water tube pinched by the socket (the hot water tube was outside of the socket. See the attached picture). Both I and the second plumber agreed that the pinching seems to be done intentionally to blackmail me for another big job. Because no plumbers would have missed the pinching while tightening the socket, or while checking the hot water issue.

Chelsea Z.

Appointment for shower tap since no hot water coming out. Technician had all details of the issue and pictures and brand of the tap. When onsite, he instantly gave us the close to $600 fee by just taking a look at the tap. I mean, if no investigation/diagnosis is needed on site, he could just give us the fee quote on the phone. That would save him the trip and us the wait and the $49 service fee we had to pay.

Kevin L.

I've been fortunate enough to use Black Mountain Plumbing 5 times over the years for a variety of jobs and once again today. They were able to schedule me in for a garbage disposal swap within 2 business days.

Robert arrived early in the range, with a 15-minute text notice and phone call - very pro! Problem was diagnosed and confirmed within a few minutes, and the swap took less than 30 minutes more. I remain big fans of this company and the way they do business. I'm highly confident I'll never use another plumber, he and the Black Mtn Plumbing crew are THAT good! Highly recommended!

Gracie A.

I called this plumbing place because a plumber I have used before gave me the name. Our plumber does not do drain cleaning. A woman answered and took all the info and said they would call within an hour. If not, to all back. They did NOT call so I called back. she said they would be calling, Now, here it is 5 days later and they never did call nor did she check up on them. I had both of my kitchen sinks plugged up with water within 4"" of the top of the sink. They obviously don't consider customers very important and they certainly are NOT reliable.