Black Cat Plumbing

Brian T.

They didn't actually do work for me because they were busy with work, but still took the time to call me back and make a recommendation to another shop. I appreciate the professionalism and willingness to help a person out, even when it doesn't result in income. Good folks!

Carli D.

Just called them asking for advice about an old odd size toilet in a hundred year old house that I've been trying to replace but I keep buying ones that don't fit even thought the measurements seem right on paper. Mike spent a good 20 minutes patiently trying to help me solve the problem myself. He went into detail about what I should look for, how I should measure, and even sent me some links to toilets. That is customer service, and I might not even need to have them come out now! If I do I know anyone with that kind of integrity will do the job right.

Kevin H.

I'd have to say, they are the best. My wife and I, recently, had our plumbing updated to PEX. Before this update, if you flushed the toilet, and someone was washing their hands in the kitchen, the person washing their hands was subjected to nearly a steady dripping of water, until the bowl filled. Our house was built in 1925 and obviously needed the plumbing done.

Black Cat was able to convert us over in one day. We do have exposed pipes in the basement, as our basement isn't finished, but given their speed, and quality, I am amazed.

It's not simply the above that prompted me to go on Yelp and write a review. It's the guarantee of good service afterwards, which is icing on the cake, if you ask me.

We were having some issues after getting the new plumbing, we were having some troubles with our hose bib. This was not due to anything that Black Cat did, but due to hose bib manufacturer. Essentially, after turning off the hose, a stream of water shot out of where the hose connected to the bib. I called Black Cat and they sent someone out THAT DAY, despite a fully-booked schedule to replace the part. They were very candid about others reporting the same issue, and that they are seeking a different manufacturer for the part. Now that's what I call listening to what your customers have to say.

I am truly impressed with the service, and I wouldn't bat an eyelash at calling these guys for any other plumbing projects we have in the future. Also, they gave us a cash discount; albeit, it did feel odd paying someone thousands of dollars in 20s (the ATM only gave us 20s for some reason).

Thanks, Black Cat, and I hope you continue in your well-deserved growth.

Carl S.

I couldn't be more happy with black cat plumbing. I had a 3 foot drain pipe in my basement that had rusted out and was leaking. I started calling around and the first place quoted me at $700!

I then called black cat and they were very straight forward with me. The understood exactly the issue and easily scheduled a time for someone to come out.

The plumber showed up right on time, was very friendly, and had the entire job done in an hour. And the best part is it only set me back $170 for parts and labor.

I will definitely be calling them again with any plumbing needs!

Jeannie M.

We bought a water heater from Black Cat plumbing over a year ago and right before Christmas this year it appeared to have started leaking. When we called Black Cat they worked to figure out a solution to replace the unit but also suggested that the recent torrential rains might have caused some leaking in the basement. We have never had any water in the basement but it was a possibility. They sent out an employee who determined that there was a small leak in the basement wall and that the heater was fine. He suggested a product to fix the leak. We appreciated the prompt service call and the willingness to stand behind their products even though, ultimately, it had nothing to do with their water heater. Thanks, Black Cat!

Derek R.

After bouncing through a handful of plumbers we finally found the right guys.
Black Cat is the one you want to call.

Kate F.

Black Cat rescued us when our pipe burst yesterday. Unlike other plumbers, who offered no advice and long waits, Black Cat talked me off the ledge. When Matt arrived, he was quick, friendly, and knowledgeable, explaining exactly what happened and what he would do. The price was totally reasonable as well. Also, he documented for us what had happened so we could include it in the insurance claim. I'll be calling them again for sure.

Amy B.

Black Cat Plumbing came to our rescue when our hot water heater died. They attempted to squeeze us in same day but we weren't going to be home. They arrived today when they said they would, patiently answered our questions, installed, tested and went above and beyond the call of duty for an end of the day job. We will call them again and recommend you do too. Thanks Mike and Matt for saving the day.

T J.

Black Cat just finished fully replumbing the condo building where I live. Responsible, polite, respectful. Most importantly, they understood that they were working in people's homes, and were careful of pets, accommodated late starts or sick days gracefully, and were always helpful when I came to them with a questions. So far, all the new plumbing appears to be working well. Definitely recommend them for larger jobs.

Robin B.

We are currently in a kitchen remodel and after installing the sink we realized the drain pipe in the wall was higher than the sink...ugh. I called them today after a friend's recommendation. Matt was there in a 1/2 an hour and had what I thought was a great solution to the problem without tearing out the wall. I felt the price was fair and the work was great. Black Cat is my new plumber and will be my recommended plumber as well!