Bissett Plumbing

Sheri O.

Bissett was called by our home warranty company for a leaking water heater. The tank was replaced in a week and works fine. The only complaint is that, since our water heater is in the attic, we were charged for a lift but the lift was not used. We requested a refund for that expense but it's been ignored so far. But as for their work no complaints. Recommend them.

Chris J.

The most terrible customer service I've ever been subjected to. Waited for nearly 3 weeks and kept getting the run around about scheduling an appointment. Who ever is in charge of answering calls hardly answers the phone and is extremely rude throughout the entire conversation. I imagine the rest of the company is a reflection of this same unprofessionalism. Save your money do not so business with this company. Period.

Sharon B.

No stars finally filed dispute with bbb to be reimbursed. AHS is a scam too. Better to just put money aside each month than to deal with these dumb contractors. Two months now no money. Keep them away from your house!

Robert G.

Believe the reviews on this one this company, and especially the female who answers their phone, have horrible customer service skills. She's extremely rude. There is nothing good I can say about this company.

David S.

Absolute worst company I have ever had to deal with for anything in my life. My home warranty company sent them out. The guy complains he has to use a ladder to get to my AC unit then guesses at the part. Tells me it would be 3 days to get in. Now THREE MONTHS later still nothing first it was """"shipping delays"""" then it was """"back ordered"""" then """"the hurricane"""".... always an excuse. They won't call back they won't text back nothing. I was able to get a lady on the phone once but she wouldn't shut up and let me talk, extremely rude. My crazy home warranty company can't get anything from them either. Finally canceled and got a new company to come out.

Angela C.

Assigned through home warranty company. Did not contact me, I waited three days and contacted them. Couldn't come out for several more days and then walked around for a few minutes and said he couldn't get into it for another week. Complete waste of time and money. We fixed it ourself within a few hours. Lesson learned.

Michael J.

Doesn't return phone calls. Took more then 5 days to replace a garbage disposal. Ridiculous service. Never helpful and 0 professionalism.

Bonnie H.

They came to our house through our insurance to check things out. He didn't even come inside to look at the inside where the motor is constantly running and the bypass that was put in. Instead he was blaming us for cancelling an order for a lady with cancer who will probably die because some pregnant ladies air conditioning is acting up. Ridiculous! The motor runs 24/7 so I am hoping this won't affect our power bill. Was not impressed.

Chuck M.

Customer service is heinous The lady in charge of work orders is heinous I called this place for 3 days straight and couldn't get an honest answer I would steer away from using this unprofessional company.

Sarah L.

Very friendly company! I worked with Rhonda in the office initially just to discuss a few issues I was having (between our A/C and my home warranty). The negative reviews worried me a bit, But I work with warranties a lot and understand specifications/ limitations businesses like these have. Billy, our technician, was so fast and so efficient. He diagnosed the problem, part ordered and installed within 1 business day. I am highly impressed and am glad I gave Bissett Plumbing a chance. They are awesome. Thank you Rhonda and Billy!