Bill West Plumbing and Heating

Jonathan J.

Was having issues with 3 toilets flushing poorly and constantly running water. Contacted Bill West due to great Yelp recommendations and could not have been happier with their service. I work a tough schedule with a lot of travel, so I value efficient, prompt solutions/service and that is exactly what I got. Eddie Beckett arrived at 6pm on the dot to access the situation Monday evening and quickly communicated the issue (fill valve and flapper complications). Unfortunately, he did not have the necessary parts to fix the problem then, but gave me an estimate to fix the problem on Thursday once he had the ordered parts. He arrived at 6pm sharp on Thursday and fixed all the toilets in under hour for the exact cost of the estimate. Everything is working great now and I cannot be more appreciative for his professionalism, work ethic, and great service. A no-brainer decision... if you live in the Los Angeles area and are having plumbing problems, Bill West is the solution.

Sandy G.

Steve T provided an inspection and estimate for a new water heater today. Very impressed with his professional and friendly manner. He clearly explained the current safety requirements and each step of the installation process. Very impressive representative for this company.

Kaz Z.

So great! Called last night for a leaking garbage disposal, and got an appointment for tonight. Alex was on time, he was friendly, and he figured out the problem quickly. Fully expected him to have to run out and get a replacement and come back tomorrow, but he had the replacement with him, and he fixed everything within 30 mins. Thank you Alex, you're the man!

Steph B.

Today was the second time I've used Bill West--both problems unrelated. Phone staff were courteous and both technicians were efficient. My first call was an emergency and when a 2nd plumbing problem necessitated repair, I didn't hesitate.

J N.

Dishonest. Sent them back. Gave me a quote for 3 tasks. When we call them again and decided to do only 2 tasks they said on the phone that they'd honor the estimate of those 2 same exact tasks, which was going to be $96 x 2.

When technician came it was a different story. First task was going to now be $227 and the second task (which is the same as first) was going to be $96.

What a shame. No complains about professionalism or that anyone wasn't nice. Just dishonest business practice.

Rich C.

Steve T. came by (following multiple notices via email and by phone) and did a great job on a clogged kitchen drain. Terrific service. Plumbing repair is expensive. Might as well get a good firm to do it.

Sandra W.

Not every technician deserve 5 stars but David was very nice, considerate and clean. He took care of the problem very fast.
Thank you so much for your great work David.

Dahlia R.

They were prompt, easy to work with and the price was great. The technician was also very friendly. I would definitely use them again.

Jason M.

Had a clogged kitchen sink and tub. Called this company for some help and they sent Ivan Campos to the rescue within an hour of my call.

Ivan fixed both items quickly and thoroughly, carefully checking for leaks along the way ensuring he didn't leave anything worse than it was. Very friendly and easy to talk to, and definitely left me with a great impression of the company. The final cost matched the estimate without any surprises.

Would call again for any plumbing needs.

Dolores J.

Mile D from bill west plumbing and heating in culver city was prompt, courteous and knowledgeable. He replaced my kitchen faucet efficiently and neatly. I highly recommend him.