Bill The Plumber

Paige W.

At these prices, no wonder they give 1st class service. The tech who came to my house was great. Clean, smart, and enthusiastic. The prices were another thing. The quote to change a kitchen drain $400. I did it myself later for $15 and 20 minutes. Basic toilet? $700. Ouch! I cheerfully told the guy, I was sorry, but my budget would not allow that. He charged the prearranged $59.95 for the house call. I told him I would have the quote framed. He smiled knowingly. Super nice guy. Be warned. These guys are first class, but it ain't cheap.

John S.

DO NOT USE BILL THE PLUMBER. This company is overpriced and is only interested in selling their ridiculously expensive maintenance plans. They tested my backflow meter last month and it passed. After testing the meter one of the valves developed a slow drip leak which he made me aware of and said that it should stop but if it didn't to give him a call. Well it didn't stop so I called only to find out he planned to charge me to replace the valve that he broke. His explanation was that this didn't pass the """"prudent person"""" test and he wasn't responsible. My """"prudent person"""" test is you broke it you fix it. He still refused to take responsibility for fixing what he broke even after I let him know the only reason I hired him was because of online reviews and that I would be writing an unfavorable review based on his service. He also didn't care that I would instead contact a different plumber to make the repair.

Suzanne S.

Beware : I did not use this service. When the technition presented me with a quote for over $700 I knew it was a rip off at worst and overpriced at best . I called another company -Richard's plumbing - and he fixed the problem for $111.24.

Kathy M.

The website says this: At Bill The Plumber We don't just present 24 hour a day, 7 day per week emergency service in the Venice Area - we deliver it. Anytime you are having a plumbing emergency - Do not hesitate to call Bill The Plumber. We respond to all emergencies, no matter what time! 2:00 a.m. Saturday night - No Emergency Plumbing Veniceproblem, we're on our way. 4:00 a.m. Monday morning - we're on our way. We will never leave you stranded when you are having a plumbing emergency. Our operators are there to answer your calls 24 hours a day - So you don't have to worry about leaving a message on some machine and waiting to have your call returned the next day, when it's too late. We called at 9:30 in the evening and they said, nope can't do it, call us in the morning.

Michael L.

Today I called """"Bill the Plumber"""" to change out a hot water heater. Here is what happened. They will tell you they have """"Flat rate pricing"""" the reason for this is because they are charging $600 an hour for labor and cant do that with fair hourly labor rates. They charged me $1585 for a Rheem model PROG40-38N-RH62. This is a unit that I can buy for $420 (they get it cheaper) and anyone who know what they are doing can do this job in an hour but they were done in 2 hours. The math works out to be $582.50 an hour. The original quote was over $2000 and when I argued it came down to $1585 and he acted like he did me a favor. DO NOT USE BILL THE PLUMBER, he thinks he's surgeon!

Lexie M.

I can always count on Bill the Plumber to help fix any plumbing issue I have, they're reliable & always so kind

Mark H.

Get other quotes before you do any work with this group. I had to have a toiler installed. I had already removed the other one, all I needed done was to remove the plastic ring on the outflow pipe and install the new toilet. I was suspicious when they said they needed time to develop an estimate. Fifteen minutes later, they came back and offered two prices. One was for $530 which would include some type of yearly services and the other for the install only was for $475. MY wife was shocked and asked how long it would take and they said about an hour. She would like to change careers and get a job with this outfit. We used another plumber and paid $125.

Elizabeth D.

""""My opinion"""": They charged an 89 year old veteran $300 for 45 minutes of labor to install a faucet he had ALREADY purchased! They said this was discounted from $453!!! They charged the equivalent of $400/hour. Who do they think they are-anesthesiologists?When questioned about the amount, they answered """"we don't charge by the hour"""". Avoid these snakes like the plague!

Steve Z.

Almost $200 for a five minute job, really? Doctors should quit their jobs so they could make this kind of money. They got me once but NEVER again. I called for a simple arm on my shower that broke off and they wanted to sell me a warranty on repairs and a disposal unit for $700 and even gave me info on a whole house filtration system for $5000. They found all this with a courtesy inspection. They tell you a service call is $59 but that includes no work or parts. You are paying for an estimate. Prepare for a sales presentation! So if you want to waste your money call these guys. I will be sure to warn my neighbors and friends.

Steve N.

Bill the Plumber had been my plumber for the past 10 years. However; I am now forced to compare costs with other plumbing companies. My hot water heater in the garage started to drip water onto the floor through the pressure relief value. A call to Bill the Plumber scheduled someone to come to my home the next morning. After inspecting the water heater the plumber pumped air into the expansion tank and gave me a bill for $199.00! Way too expensive!!! Because the water heater is 10 years old I asked for an estimate for a new water heater. A quote was presented for $4500 and $10,000 for a tankless heater! Sorry .. but this is the last time I will call Bill the Plumber.